
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Trade In For A Dream Car Al was recommended to me through others. I had a specific car in mind and had one on hold at another dealership. That dealership had me dreading to Al was recommended to me through others. I had a specific car in mind and had one on hold at another dealership. That dealership had me dreading to go back to them as they had sold me my very first car and it was a terrible experience. (Yes I was going to go back!!??) I had been informed Al at Crosstown was awesome and there was the same car with more options available. I took the leap and called Al. He dealt with me over the phone and was incredibly professional and super pleasant. I put in a deposit right away so that when I was able to make the trip to Edmonton in a few days the car was there just as we had discussed. Having never seen or been to Crosstown before, arriving there was amazing. Al was right there when I pulled in with the car ready to rock for her first test drive! From then on every moment was fantastic. It almost seemed too perfect because of my past experience. I never looked back at the other dealership who treated me like I wasn't serious or important. Brittany was patient with all financial inquiries and is very pleasant and professional to work with. Both Al and Brittany gave me confidence that going to a dealership is to be an amazing experience to find the vehicle you want, not a mortifying one. More
if u dont have the staff, don't book so much work!!!!!!! I had the pleasure of taking my vehicle in for some warranty work, not much of a pleasure made an appt, was told it would take1-1/2 hrs, 2 hrs later I I had the pleasure of taking my vehicle in for some warranty work, not much of a pleasure made an appt, was told it would take1-1/2 hrs, 2 hrs later I'm told they haven't even started on it yet and it's going to be all day :-O... To change a seat cover???? Brian I believe he is ur service manager, stands around doing nothing while Annie runs her xxx off trying to help ppl. Mr. Purdy could'nt care less about ur customers and tells me, "just b\c u book an appt for that time, doesn't mean that's the time it's going to go in?" THEN Y BOOK AN APPT ?????? I honestly can't wait for the warranty to be off this piece of xxxx so I can take it to a real mechanic, one that will tell u if he doesn't have time and when he will have time. I will definitely not buy another vehicle from this place... as I told Mr. Purdy b/f I left.... "thanx for absolutely nothing" except charging me $50,000 for a vehicle worth about $20,000 More
crosstowns great I bought a new truck at crosstown from Husny Ismael. From the first hand shake to the last the experience was pleasant and I would recommend him to a I bought a new truck at crosstown from Husny Ismael. From the first hand shake to the last the experience was pleasant and I would recommend him to any of my friends. great job Husny. Gerry Russell More
Excellent Staff Everyone I talked to was so helpful and was able to answer all of my questions thoroughly. They made the process of buying a new car an absolute pleas Everyone I talked to was so helpful and was able to answer all of my questions thoroughly. They made the process of buying a new car an absolute pleasure. I'm telling all my friends to go see them for their next vehicle. More
Great Experience Many thanks to Jeremy and Danny, no xx professional employees that went the extra mile to make us feel comfortable and happy about our purchase. Many thanks to Jeremy and Danny, no xx professional employees that went the extra mile to make us feel comfortable and happy about our purchase. More
My first new car I was fed up with my truck and finally made up my mind to get a new one. I got Mohammed's name from my co-worker who had recently purchased a car with I was fed up with my truck and finally made up my mind to get a new one. I got Mohammed's name from my co-worker who had recently purchased a car with him. He came in on his day off to help me. He was very friendly and not pushy, which I liked a lot. He just wanted to make sure I was happy. They got a fantastic finance rate and I got the car I wanted for a good price. Thanks Mohammed! More
Ram Truck I went into the dealership to find a truck that was right for me. Danny, my salesman, worked tirelessly to find the perfect truck. Once found, he and I went into the dealership to find a truck that was right for me. Danny, my salesman, worked tirelessly to find the perfect truck. Once found, he and the finance staff worked very hard and fast to find approval at a great finance rate. He also assisted me with getting the truck into service for bed liner and undercoating. The service staff were very helpful and I got my truck back the very same day. I will always be grateful and highly recommend this dealership. Special thank you to Danny Setera, TJ, Robbie and Brittany. More
always great service! We have purchased 4 vehicles now from crosstown and its never disappointing. They always help us to the fullest and we are never disappointed in our b We have purchased 4 vehicles now from crosstown and its never disappointing. They always help us to the fullest and we are never disappointed in our buys. have sent multiple referrals to crosstown and will continue to do so! More
Our First Brand New Car Me and my husband fell in love with the Jeep Cherokee Limited 2014 since we first saw it. I told a friend who happened to buy a Ram pick up truck from Me and my husband fell in love with the Jeep Cherokee Limited 2014 since we first saw it. I told a friend who happened to buy a Ram pick up truck from Crosstown so he reffered us to Carlo. Unfortunately, he was not there but Mark saved the day. He took us to a test drive and explained very well the features of the car. Our credit history was not that great plus we are both new in Canada so we were nervous that we may not get approved. After 2 days, we got the good news from Mark. With the help of himself, Carlo and Lyle, we got an approval from Scotia Bank. I don't how they did it but we are very grateful with these 3 people who did their very best to help us. That was it! It felt like we were dreaming and we were not able to sleep that night. It was a dream come true! We badly needed a new car cause our old 2nd car is not in good condition anymore and we are expecting our first baby in November so we need a reliable car. I would definitely refer Crosstown especially these 3 people to other potential customers. They did not only help us, they also gave us advice and freebies. It was definitely an unforgettable experience especially for first timers. I hope that you can help more people like us. Big THANKS, this is our baby's first gift...only from Crosstown! God bless everyone! ^_^ More
We bought our second Ram 1500 sport My boyfriend and I came into Crosstown to get an oil change when we decided to go into the showroom and take a look. Husny approached us and started t My boyfriend and I came into Crosstown to get an oil change when we decided to go into the showroom and take a look. Husny approached us and started to talk about the 2014 Ram 1500 sport. We told him that we currently have a 2013 and love it. He asked if we had any other vehicles and I replied I own a 2013 Escape that I am not currently IN LOVE with. He tried suggesting to get me out of the Escape and I know my credit and the amount that I owe and decided to opt out of the deal. My boyfriend how ever was highly interested in the 2014 8 speed and Husny asked what he could do to get one of us into the newer truck. We gave him a list of requirements like, within a certain amount of our regular payments and a few other gadgets and gismos. He made it happen and by the next day, we had a new truck. All we came in for was an oil change and now, we don't have to buy new tires this year for our trip, we don't have a dent in the rear bumper (plus the 2014 came with the sensors - THANK GOD), our bi-weekly payments are roughly the same, we have 15 kilometers and not 51,000, no more pitted windshield, under the rear seats is a flat surface for our doggy, a longer box and a new friend that we know we will see again soon. Husny - I will be in there sometime soon to trade in That Escape of mine :D. Thank you so much for your hard work and dedication to making us the happiest couple in the world with our new 2014 Ram Sport. More