Crosstown Chrysler Dodge Jeep Ram

Exceptional Customer Service! We came in and traded our truck as we wanted an upgrade. As a young couple our credit isn't the greatest but we all make mistakes and are now in the p We came in and traded our truck as we wanted an upgrade. As a young couple our credit isn't the greatest but we all make mistakes and are now in the process of getting things straightened out! We spoke to Hoakey and he was able to get us approved and even got us a lower interest rate! Everyone that was involved in our trade in process was exceptional! They answered all of questions and concerns and went above and beyond by making sure we got a reliable/affordable truck for our family! I highly recommend Crosstown, even if you aren't a dodge fan, they have all kinds of vehicles! -And they work hard to make sure all your needs are met. We are picking up our truck on Friday and are all excited as it is a much needed upgrade! Thanks again to Paul, Jerry, Hoakey and Brittany for all that you have done it's always a pleasure working with you all! :) --Reid Family More

What Customer Service Should be. Al and Brittany were very helpful and friendly. Al showed us reasonable options in used and sold us on new. Brittany was knowledgeable and accommodati Al and Brittany were very helpful and friendly. Al showed us reasonable options in used and sold us on new. Brittany was knowledgeable and accommodating. More

Cariboo...... Elk..... Deer..... MOOSE !!!!!!!!!! A couple of weeks ago my boyfriend and I were looking for a new/used vehicle for me to drive as our family vehicle. We had gone to a few other dealers A couple of weeks ago my boyfriend and I were looking for a new/used vehicle for me to drive as our family vehicle. We had gone to a few other dealerships and received prices for vehicles we were looking at that were four times out of our price range. It made researching for a vehicle stressful and distasteful. We made our way over to Crosstown where we met Moose. He was very friendly and eager to help us. Before we saw any vehicles, we sat down and chatted to get to know each other so he could find out what we were looking for in a vehicle, our price range and any special features we were hoping to get in a vehicle. He did a lot of research right away to see what he had available to show us and to be within our price range. Well did he show us something that was just right, meeting all of my needs. He went to work right away with the finance department and they got us the best deal . They sat down and showed us how and where we could save money in the long run. The day we went to pick up our vehicles we could truly see how they had gone above and beyond to make our experience the best one possible, not to mention all the surprises (good ones ) we received. I would highly recommend seeing Moose at Crosstown when you are ready to purchase your next vehicle. STEP 4: Submit Your Review Log into your DealerRater Account using the form below. OR Log into your account: Already have an account? Log in here: Username: Password: Forgot username or password? Don't have an account? Log in using social media: Create an account now: Email: Confirm Email: Username: Password: Confirm Password: Postal Code: How did you hear about us: Optional: What is more important to you in the vehicle purchase process? Establishing a relationship with dealer for future service and sales Speed of overall process Important: I certify I am not associated with a dealership, past or present, nor are any of my family members. If a review is found to be posted by an employee of a dealership, or a relative of an employee of a dealership, DealerRater reserves the right to blacklist the dealership and post a consumer alert on their review page. I am not associated with any dealership and/or service centre I accept the Terms of Uur next vehcile More

Delightful When we arrived, Mazin greeted us very promptly. He was extremely friendly, personable and listened to our needs. We told him what we were looking for When we arrived, Mazin greeted us very promptly. He was extremely friendly, personable and listened to our needs. We told him what we were looking for and he immediately showed us something great and in our price range. We never felt we were being pushed into buying or given a run around. They were very accommodating to us and our young daughter who got a juice box and a sucker - she loved it! Everyone we dealt with was friendly and helpful at Crosstown. More

Great Place To Buy !!! We love going to this dealership !!! It seems every time we leave - we come out with a vehicle. Manny Hanna is a Great Guy !!! He is personable and f We love going to this dealership !!! It seems every time we leave - we come out with a vehicle. Manny Hanna is a Great Guy !!! He is personable and friendly and very knowledgeable. It was a breeze to get our new 2014 Jeep Cherokee North. We love it !!!! Lyle Najjar also is very nice and friendly and the finance part was no sweat. It is people like this that keep us coming back. As well as the great selection of wonderful vehicles - no matter what price point you are at. We strongly recommend you go to Manny for used or new vehicles; the next time you are even thinking about a vehicle. Trade - ins are also great. More

Will happily be back! Well - I started off wanting to buy a Toyota - - Until I walked into the Toyota dealership and was attacked by a pack of sales wolves, who ended up no Well - I started off wanting to buy a Toyota - - Until I walked into the Toyota dealership and was attacked by a pack of sales wolves, who ended up not knowing their product - - So my husband and I happily ended up going to Crosstown, and what a difference. Walking in the doors we have space to breath, two fellas were near reception having conversation and allowed us to approach them. This is when we met Colin. His opening line was "Is there someone I can help you find." Great first impression! He wasn't off the hop trying to sell us something or make a commission. We let Colin know we were just out for information and test drives today and he was happy to help us out even though he knew he wasn't making an instant sale. We test drove a Durango that day and also priced out Rams. We left feeling confident and ready to come back. We stayed in touch with Colin as we live a few hours outside of the city, unfortunately our hot water tank exploded so that put our purchase of a new vehicle off a bid. Colin stayed in contact with us every couple months just to see how everything was going - happily still not pressure sales going on. Finally I was ready to take the plunge. I emailed Colin to let him know it was time to make the purchase, he sent me pictures and specs of a new dodge ram and I asked him to check into a lease buy back as well. I still owed a chunk on a Fiesta I purchased a few years back so I needed to get some bang for my bucks...{as we all do} Colin brought in a 2013 Dodge Ram Hemi sport with Eco for me from another dealership and held it for me until I could make it into the city in a few days. I received a great deal on the truck - I couldn't really negotiate as they sold it for what private listings had online and I knew the black book on the truck as well. They were also great about taking my Fiesta and gave me more than they should have with the KM and condition of the car. Everyone at Crosstown was fantastic to me - - Amazing service + Great deal on a truck, deal on my trade in and a free gift of my choice. More

new vehicle I had needed a new vehicle and as soon as I met moose he had made everything run smoothly. he even came in on his day off to complete the delivery. I I had needed a new vehicle and as soon as I met moose he had made everything run smoothly. he even came in on his day off to complete the delivery. I will be recommending him and the dealership to others in the future. thank you very much :) More

Great Experience! My Fiancee and I were shopping around for a specific vehicle. We had been to a number of dealerships who all seemed uninterested in assisting us, like My Fiancee and I were shopping around for a specific vehicle. We had been to a number of dealerships who all seemed uninterested in assisting us, likely due to us looking quite young, and forgivably, yet mistakenly unable to afford a brand new vehicle. At Crosstown Auto Center, we didn't receive that same judgmental treatment. We also were given much more information than any other dealership we went to; and, to our surprise, were given a number of additional, complimentary add-ons that we certainly wouldn't have seen elsewhere. We would definitely recommend this specific dealership to other buyers, young and old, as they were genuine in their urge to help their customers, rather than simply sell to them. More

Got FORCED To Purchase a Vehicle My Husband and I came into Crosstown to have a tire repaired. While there we browsed the Used trucks and actually found a truck we liked. Took it for My Husband and I came into Crosstown to have a tire repaired. While there we browsed the Used trucks and actually found a truck we liked. Took it for a test drive. LOVED IT. Sat with BobJanis and discussed trading in his current truck. When in the used sales office we were told the monthly payments would ONLY BE $20 more then what we are paying now. Within minutes he was up in the finance office being approved. NO CHANCE AT NEGOITIATING THE PRICE OF THE TRUCK. When Chad returned to work Crosstown had, Checked his credit, got all paperwork ready to be signed, already had the new truck in for work etc. Chad goes back a few hours later to look over the paperwork and sign it, when low and behold the monthly payments jumped almost $200 a month. I know the interest rate we were approved for and what they calculated was 2.5% more. But don't you think the CAR SALESMAN would work his hardest to help him out with lowering the price of the Truck. UM NOPE. Currently we are a one income family as I am disabled and unable to work. CROSSTOWN KNOWS THIS AS THIS IS OUR 3 VEHICLE WE PURCHASED FROM THEM. And because of my disability we have had credit issues. My husband has been working hard to raise our credit score and purchasing vehicles has helped. But now we are SCREWED..so we either take a BIG HIT on his credit or a $200 a month budget increase which we truly CANNOT AFFORD.. I am certainly NOT IMPRESSED with the customer service at CrossTown...THIS WILL BE OUR FINAL VEHICLE WE PURCHASE FROM THEM. More

new car purchase experience i called the dealer and spoke with a sales person , Adam Najjar. we took a few minutes on the phone to pre-qual me for a new Jeep, and was good to go i called the dealer and spoke with a sales person , Adam Najjar. we took a few minutes on the phone to pre-qual me for a new Jeep, and was good to go the next day a couple days later i went in and after telling Adam what it was i was looking for when i got there he had a new Jeep sitting outside ready for me to test drive that had all the items i wanted and none of the items i didnt the vehicle was perfect this is the 3rd new vehilce i have purchased and by far the easiest one. each time having to go through a handful of vehilces to find the one i wanted was just a waste of time Adam had the exact one ready so the deal was done he didnt try to get me into something worth more money or try to up sell on anything else it was a good experience and will without a doubt i will be buying my next new vehilce from Adam he even threw in a nice new Jeep jacket that wasnt part of the deal but i was very pleased about that More