Crosstown Chrysler Dodge Jeep Ram

LUV MY CAR,BUT HATE THE DEALERSHIP!!!! Salesman incompetent, lots of waiting around, limited knowledge of the product, sold vehicle twice, extremely tardy at returning calls & still waiting Salesman incompetent, lots of waiting around, limited knowledge of the product, sold vehicle twice, extremely tardy at returning calls & still waiting on accessories. All in all worse dealership I've ever dealt with! More

Excellent Service It was a great experienced dealing with Tony Surtida and Carlo Collinares. With all the bad experienced I had with Mark Destacamento , they both help It was a great experienced dealing with Tony Surtida and Carlo Collinares. With all the bad experienced I had with Mark Destacamento , they both help me to trust and recommend Crosstown again to all buyers. They give me an excellent customer service I ever had . More

Excellent customer service I had a great customer service experience! I had a poor experience with a previous dealer but my experience at Crosstown was awesome! I would definite I had a great customer service experience! I had a poor experience with a previous dealer but my experience at Crosstown was awesome! I would definitely recommend customers for them. More

Happy Customer Best dealership we have dealt we EVER!! The sales staff were friendly & very knowledgeable. We got a great interest rate on our purchase. We will de Best dealership we have dealt we EVER!! The sales staff were friendly & very knowledgeable. We got a great interest rate on our purchase. We will definitely go back to Crosstown for future purchases More

Another dealership to scratch off the list I found the exact vehicle I was looking for on Crosstown's internet. My salesman Dwayne was very helpful & friendly. I thought, "I finally found a go I found the exact vehicle I was looking for on Crosstown's internet. My salesman Dwayne was very helpful & friendly. I thought, "I finally found a good dealership to deal with". We made an offer on the vehicle. Took my trade in the next day and the deal was done. The vehicle I purchased had a repair to be done and would not be ready for a couple days. Also it only had one key and I was told that they would contact the previous owner to get the key or provide me with another one. I was reviewing the bill of sale and calculated that the price was $2,000 higher than what was agreed to. I contacted the business office to get the mistake corrected. After many calls back and forth I come to find out that the used car manager decided to give me $2,000 less for my trade & changed the numbers without even advising me. Brittany in the business office was very helpful & advised I would get $2,000 back as it was lack of communication on their part. I was told to call back in a couple weeks to pick up the cheque. We picked up our vehicle on Tuesday Sept 9th and left Wednesday for a short vacation. When we returned on Monday, I called Dwayne as he instructed to check on the key. He told me he would follow up with the previous owner (which I thought was laready done) and he would get back to me. Never received a call back. Since then I have called at least weekly and get the same answer -I'll check with the previous owner and call you back. I called the business office to check on my cheque and was told it got put in the mail. No one called to tell me it was ready. A week later and still no cheque! As of today, Oct 3, I have had 2 more payments taken out of my account for the vehicle I traded (Sept 9) plus one for the new vehicle. I called my bank only to find out that Crosstown just forwarded the funds to them today to pay out the trade. More

Crosstown is the place to go!!! I went there to buy a truck and the service was amazing. I did a lot of homework and checked out a lot of other dealerships and this one was the best I went there to buy a truck and the service was amazing. I did a lot of homework and checked out a lot of other dealerships and this one was the best by far. I got a good trade in on my vehicle and they got me the best intrest rate. When I decide to buy another vehicle Crosstown will definitly be the place. I will recomend anyone who is looking to buy a vehicle to Crosstown. More

Grumpy customer made happy! I swore i would never buy new again, and when I was called me to come in, I was expecting a bunch of hassle and xx. Needless to say, I was a little cl I swore i would never buy new again, and when I was called me to come in, I was expecting a bunch of hassle and xx. Needless to say, I was a little close minded. And then I met Shuke. He listened to my every word, didn't pressure me to get something I didn't want or need. He listened and found the perfect truck for me. I will be buying new from now on, and they'll always be bought from Shuke. More

Danny Setera is the guy to go to My husband and I decided we wanted to purchase a new vehicle but were dissatisfied with the service we have received in the town that we live. One day My husband and I decided we wanted to purchase a new vehicle but were dissatisfied with the service we have received in the town that we live. One day when we were driving in Edmonton we came across Crosstown and decided to stop in. Danny came right outside and talked to us asked us what we were looking for and was just so pleasant that we remembered him when it came to the day we were ready to purchase a vehicle. We went back and Danny helpfully found us what we were looking for he made the experience less painful than it usually is. More

Happy customer Out of all the dealerships I've Been to crosstown is by far the best dealership. I was helped by moose and he picked me out the best truck and deal wi Out of all the dealerships I've Been to crosstown is by far the best dealership. I was helped by moose and he picked me out the best truck and deal with just a few questions. More

Amazing salesman! Moose helped us find the perfect car for our family, he made sure that the car was in tip top shape before he handed over the keys. The best sales man Moose helped us find the perfect car for our family, he made sure that the car was in tip top shape before he handed over the keys. The best sales man hands down! Thank you so much Moose for making this entire experience a wonderful one! I would recommend him to anyone! More