Crosstown Chrysler Dodge Jeep Ram

Crosstown Auto Centre - Much More Than A Dealership I drove from Vancouver, BC to Edmonton, AB to purchase a truck solely based on Crosstown's reputation. Upon arrival, Darrin Buchanan greeted me at the I drove from Vancouver, BC to Edmonton, AB to purchase a truck solely based on Crosstown's reputation. Upon arrival, Darrin Buchanan greeted me at the door (I had dealt with him over the phone) and made me feel at home right away. He gave me a tour of the dealership and I quickly noticed all the little details that are taken, to make sure the customer feels appreciated. Out of this world environment and not at all what you expect from car salesmen. He quickly brought me to my truck (awesome by the way!!) and Al Dewan (salesperson super-hero) took the time to explain to me in details everything I need to know about my new baby. An overall amazing experience, I will always go to them for vehicles and will recommend them even if they are 12 hours away from home. Denis Barthe Maple Ridge, BC More

Buying new Journey Dwayne has been a tremendous amount of help in finding two vehicles for me. I appreciate most is him expressing that if I have any questions at any t Dwayne has been a tremendous amount of help in finding two vehicles for me. I appreciate most is him expressing that if I have any questions at any time regarding my new Journey to give him a call. More

Used truck purchase, excellent experience Bought a used 2013 Ford F150 from Manny Hanna. He was great to deal with for price and the conditions that I wanted with the purchase. We had a couple Bought a used 2013 Ford F150 from Manny Hanna. He was great to deal with for price and the conditions that I wanted with the purchase. We had a couple post purchase concerns and all were addressed in a timely and courteous manner. I would highly recommend this dealership and Manny as the go to salesman. More

Purchase of Ram 1500 Laramie Longhorn I was well informed and the communication was good. The service team prepared my new vehicle as requested and provided me with a rental as I waited fo I was well informed and the communication was good. The service team prepared my new vehicle as requested and provided me with a rental as I waited for the vehicle to be delivered. More

Excellent Customer Service by Phil! From the moment I pulled onto the lot to the moment my oil change was done, Phil was courteous, friendly and kept me informed. Much appreciated!! From the moment I pulled onto the lot to the moment my oil change was done, Phil was courteous, friendly and kept me informed. Much appreciated!! More

Excellent deal My sales associate went above and beyond my expectations to earn my business back. Very pleased with purchase. Finance guy made sure to clearly explai My sales associate went above and beyond my expectations to earn my business back. Very pleased with purchase. Finance guy made sure to clearly explain the bill of sale and made sure we were happy with payments. More

Fantastic service & wonderful staff. I loved dealing with the staff at Crosstown. Dwayne was helpful, friendly & went the extra mile with my service. He even added a bow when I picked up I loved dealing with the staff at Crosstown. Dwayne was helpful, friendly & went the extra mile with my service. He even added a bow when I picked up my car! More

Unprofessional service adviser My car was booked on line on December 01 for service for December 8, 2014. I have indicated at of time of service request that my car need lover air d My car was booked on line on December 01 for service for December 8, 2014. I have indicated at of time of service request that my car need lover air dam part and I have provided that part number asking to confirm that they can do this repair. No one got back to me. On the day of appointment it was chaos. Service adviser Annie Tan-Sivius asked me to fill service form and told me that later on she will call me with the estimate. When she called she told me that almost all mayor part are to be replaced, when I confronted her on that and told her that in summer car was serviced and over $ 3000.00 in repairs where done, so I do not think that this is true she just told me she will call me back. I told her that I need to know how much I will pay for repairs, before they are done. She told me I will get it in email, however I never got it. To make story short, I came for $30 part (lower air dam for 2005 Dodge SX, broken power cables for day time driving lights and power steering belt. Now I am asked to pay over $2200 for service I never authorised, my car did not get lower air dam (discontinued part), no light where fixed and my car is a hostage. I was very happy with the service when I got service first time, this is second time and whole situation is disastrous and I fill scammed. More

Customer Service I had a great feeling that I was treated by staff in a friendly and courteous manner. Very good service and great detailing job. Absolutely love Marko I had a great feeling that I was treated by staff in a friendly and courteous manner. Very good service and great detailing job. Absolutely love Marko with his humorous attitude. More

Excellent Customer service This is my second vehicle I purchased from cross town auto,both times Shuke was my salesman. This gentleman went beyond and above who he clearly expla This is my second vehicle I purchased from cross town auto,both times Shuke was my salesman. This gentleman went beyond and above who he clearly explained and find the vehicle of my dream with in my budget. I would like to appreciate entire cross town employee and specially Thanks to Shuke. God bless you and your family. Happy holidays More