Crosstown Chrysler Dodge Jeep Ram

Sheldon is a Top Notch Salesperson Sheldon Smith was very friendly and knowledgeable, considering he has only been at crosstown for 4 weeks now. He has a heart of gold and did not try t Sheldon Smith was very friendly and knowledgeable, considering he has only been at crosstown for 4 weeks now. He has a heart of gold and did not try to push any options on us that we didn't want. He understood our situation, and helped us find a reasonably priced car that we wanted. He was very personal calling himself, and explaining slowly, and in full detail, the full benefits of the car. More

Worst Car Buying Experience I contacted Crosstown as they came recommended. The salesman was friendly enough on the phone, but made promises he couldn't keep. When I went down in I contacted Crosstown as they came recommended. The salesman was friendly enough on the phone, but made promises he couldn't keep. When I went down in person, I was promised a "special deal" as they had a Chrysler rep out the day before, but had told me to head home when I was halfway there because their computers went down. That I could understand... But I went into this promised "special deal" and sat around with 3 kids for over 3 hours although they apparently had me pre-approved, but not for the minivan originally promised to me. My biweekly payment amounts kept going up without me asking for anything added on, they switched which bank I was approved through without any discussion. When I asked for paperwork, it took a day to get it sent out to me. To me, it seems they were busier counting my money than they were anything else. To top it off! When I asked questions about the bill of sale (prior to signing it), the service contract and the finance agreement...they wouldn't even call me back. I eventually asked to speak with management and this Adam called me and basically told me that I was distracting their salesman from selling cars and that they were cancelling the deal. As a consumer I have a right to thoroughly read through anything prior to signing it and I have a right to have my questions answered. Pathetic customer service and not good at keeping promises. I will never go back there again! Good job Crosstown at giving Londonderry dodge sales guys a ?sweet commission since I'm buying a NEW vehicle not used. I would never recommend them to anyone. I would also like to add that Adam's main concern seemed to be getting the TV back that they gave me during our deal making and that I was apparently distracting Jerry from selling cars...pathetic! More

Amazing Went in just looking and came out with a brand new car that I love and the employees were amazing! The employees were so friendly and so helpful, and Went in just looking and came out with a brand new car that I love and the employees were amazing! The employees were so friendly and so helpful, and understanding. If you need a new car, go see Crosstown. More

First Time Buyer.. Its a "TRUCK"!! They got me the truck I wanted in the price range I was comfortable with.. It was a memorable experience going in to a dealership with good people and They got me the truck I wanted in the price range I was comfortable with.. It was a memorable experience going in to a dealership with good people and staff.. Thanks to Chester for making it happen.. Very Friendly and easy to talk with.. also with Tony thanks for taking care of us while Chester is off.. Would definitely recommend this dealership!! Thank You so much.. More

outstanding service 2nd time getting a vehicle at crosstown really recommend the dealership and sales staff tony and Chester, great people and outstanding customer servic 2nd time getting a vehicle at crosstown really recommend the dealership and sales staff tony and Chester, great people and outstanding customer service and satisfaction :) More

Excellent costumer service Excellent dealer agent, when me my wife plan to have a new vehicle, we did not expect to be approve and get a good deal, but with tony surtida, Cheste Excellent dealer agent, when me my wife plan to have a new vehicle, we did not expect to be approve and get a good deal, but with tony surtida, Chester tiongson and olivia sasa. It meakes a lot of difference, they did and excellent Jod. Thank USO much guys. More

5th time is the charm! This is the 5th new vehicle that I have purchased from Crosstown and the second time that I have dealt with Jennifer Mileham. Jennifer was a plea This is the 5th new vehicle that I have purchased from Crosstown and the second time that I have dealt with Jennifer Mileham. Jennifer was a pleasure to work with, friendly, efficient, and helpful. She is a dedicated, hard-working lady (why she is listed as "internet" is beyond me, she is sales through and through) I have had a couple of "less than stellar" experiences at this dealership with previous sales staff - Jennifer is my "Go To" sales rep from now on. More

Unreal These guys go the extra mile for you to leave with everything you want. So friendly and they know how to get it done. I highly recommend crosstown to These guys go the extra mile for you to leave with everything you want. So friendly and they know how to get it done. I highly recommend crosstown to anyone in need of a vehicle. More

unforgettable, personable, committed colin and husny are amazing men. colin has the kindest heart. they are very committed to helping you find something that works for you. they wont giv colin and husny are amazing men. colin has the kindest heart. they are very committed to helping you find something that works for you. they wont give up on you. their customers happiness is their priority. they make you feel welcome. colin is the guy and crosstown is the place! my mom and i enjoyed this experience in a way we thought we never would. my first vehicle wasnt a hassle, it was a blessing. More

Best service ever. Mr,Colin Struth made my SUV shopping experience easy and painless unlike other places I've gone to before . Thank u Colin for helping me find the perf Mr,Colin Struth made my SUV shopping experience easy and painless unlike other places I've gone to before . Thank u Colin for helping me find the perfect SUV. More