
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Excellent!!! Awesome experience!! Paul B, Mario, and Moose were very helpful and went the extra mile. I won't purchase from anyone else!! The time they committed t Awesome experience!! Paul B, Mario, and Moose were very helpful and went the extra mile. I won't purchase from anyone else!! The time they committed to helping me was above and beyond anything I've ever experienced. Thanks guys!!! More
Need it, love it Needed a vehicle to get too and from work called in and ask for the great Mazem and got my vehicle as promised by him. great customer service will re Needed a vehicle to get too and from work called in and ask for the great Mazem and got my vehicle as promised by him. great customer service will recommend crosstown autos to everyone and Mazin as the SALES rep More
Will Never return for an oil change Went in to get an oil change on my diesel truck..... big mistake. I started by asking how much this would cost, the service guy wasn't sure but said a Went in to get an oil change on my diesel truck..... big mistake. I started by asking how much this would cost, the service guy wasn't sure but said around $200 which I was expecting. The fuel filter life was low so I asked if it was just the engine fuel filter which had to be replaced, they didn't know so I instructed them to only replace the engine fuel filter. I definitely should have asked how much this extra service was going to cost. It took the tech approximately 10 minutes to replace the filter only because they didn't have a fuel filter in the service bay and he had to walk to the parts department to get one. When I got the bill the filter cost $117.94 and the labour was $74.50!! The cost of the filter is outrageous but how can you justify $74.50 for 5 minutes work? Also, the service guy said it would be an extra $10 to grease the drive shaft but the bill was $20.23 because its $10 for the service and $10 for the labour, again outrageous for such a small job. Total cost was $469.19....Unbelievable! I wasn't informed upfront of how much these services would cost and felt violated when I had to pay for them. I work hard for my money and don't appreciate having it stolen out of my pocket. I will NEVER return to Crosstown for an oil change!! More
Staff that went above and beyond! I had a great experience with Shuke, he was very friendly and attentive. I was struggling to finance the car on my own as it was a little out of my p I had a great experience with Shuke, he was very friendly and attentive. I was struggling to finance the car on my own as it was a little out of my price range. Robbie and Shuke worked miracles and gave me a few different options to work with. I am now the owner of a brand new Jeep! Thanks Guys! More
Helping client fix payment schedule TJ Fiddler was very helpful and listening to a payment problem! And is trying hard to help find a solution and vehicule that suits budget set by clien TJ Fiddler was very helpful and listening to a payment problem! And is trying hard to help find a solution and vehicule that suits budget set by client! I was surprise of the staff eagerness and friendly welcome to Crosstown, a big switch from previous dealership I dealt with where my needs and budget was ignore and very high pressure sales ! More
Great experience! Went into Crosstown to buy a Jeep. Met with Dylan. I let him know what I wanted and that I wanted the trip to be quick and painless. Dylan got me just Went into Crosstown to buy a Jeep. Met with Dylan. I let him know what I wanted and that I wanted the trip to be quick and painless. Dylan got me just what I was looking for. Dylan's service was top notch and the followup service on a couple of outstanding items was great. Chris in service and Shaun in finance helped out and were great to deal with as well. More
Buying two Ram trucks Dwayne was extremely helpful and found me exactly the two vehicles I needed at an awesome price! Not often someone needs two and find the perfect ones Dwayne was extremely helpful and found me exactly the two vehicles I needed at an awesome price! Not often someone needs two and find the perfect ones first time !!! Thanks Dwayne! Al Pollard More
Love our new vehicle We will only deal with crosstown as they have the best customer service and best prices. We love our new ride and look forward to doing more business We will only deal with crosstown as they have the best customer service and best prices. We love our new ride and look forward to doing more business with crosstown! More
Love My Ride I have dealt with Crosstown for 3 vehicles and my biggest concern is my monthly payment - it ended up a bit more than I wanted however I will receive I have dealt with Crosstown for 3 vehicles and my biggest concern is my monthly payment - it ended up a bit more than I wanted however I will receive a rebate to cover some of that cost - I felt heard about what I was looking for and amount of payment I was willing to spend - I believe they all worked at getting me the best deal at the best rates my interest came down so happy about that and love my new wheels More
Sevice and vehicle Thanks,|Dwayne for your excellent service that you have provided us when we were shopping for a new Vehicle. We will keep you in mind when friends are Thanks,|Dwayne for your excellent service that you have provided us when we were shopping for a new Vehicle. We will keep you in mind when friends are in need of a vehicle. We love are new vehicle. More