Crosstown Chrysler Dodge Jeep Ram

Great Sales Team! This was my second time back to Crosstown to deal with Jennifer. I told Jennifer what type of vehicle I wanted and she brought it in from another dea This was my second time back to Crosstown to deal with Jennifer. I told Jennifer what type of vehicle I wanted and she brought it in from another dealership for me to look at. It was exactly what she promised and for the price that she promised with no surprises. Jennifer gave me the absolute best price for the vehicle with no xx, I really appreciated that she gave me the best price upfront and did not waste my time. When I did the paper work for the car I once again got deal with the same person as before. Lyle got all the paper work done quickly and made it super easy with no hassle for me. Dealing with Jennifer & Lyle was fantastic for the second time in a row! Their great service is exactly why I will recommend them and Crosstown to anyone and I will not hesitate to go back to crosstown for another vehicle in the future. More

Great place to buy Great people here, they found, what we wanted.After trying several other dealerships.Crosstown had a no pressure sales guy.They got us a great deal on Great people here, they found, what we wanted.After trying several other dealerships.Crosstown had a no pressure sales guy.They got us a great deal on a mini van,had the financing right away.The used car staff help keep my special needs kids busy, well we were doing business .A special thanks to Danny, Justin,Mario,Lyle,and the used car manager and the ladies at the front desk.Would have do this sooner,but we took our new mini van on our vacation, we put 5600 kl on it with no problems at all,Good place to buy, Danny and Justin were great to deal with and had a good sense of humor, Hat off to all the other sales staff that we dealt with.Thank You very much More

DO NOT BUY YOUR VEHICLE HERE We decided to trade in our Durango and get a new truck for finacial purposes seeing as how there was a 0% interest offer. Signed papers at 4;30pm Sun We decided to trade in our Durango and get a new truck for finacial purposes seeing as how there was a 0% interest offer. Signed papers at 4;30pm Sunday afternoon (when no banks were open). Called them at 9am the following morning (less than 17hours later) saying we wanted to keep the Durango as our circumstances changed. Emailed Marko (finance Manager) RIGHT away pleading to not submit the paperwork. His response was a short "Sorry, deal was sent to bank." Talked with GM Monday evening and he offered ZERO assistance. He did not care about us as PEOPLE OR as CUSTOMERS - we had recently also purchased an approx $80,000 truck from them as well. The icing on the cake is that a month later - our Durango payment has just come out of our account and now we are fighting for that money back. PLEASE DO NOT BUY YOUR VEHICLE FROM CROSSTOWN!! More

Service Department - Highly Recommend!! I brought my 2012 Challenger into Crosstown for servicing. I have never dealt with such a wonderful group of people before. Annette went over and abov I brought my 2012 Challenger into Crosstown for servicing. I have never dealt with such a wonderful group of people before. Annette went over and above to make sure my car had the best service possible. I knew it was in good hands at Crosstown, and couldn't have been happier when I brought it home. Thank you Annette and the service guys for an amazing experience in a stressful situation!! Highly recommend Crosstown's service department. I also visited the Sales department, and was met with nothing but kind, considerate and friendly salespeople. More

great service everyone's super friendly! buying a car was hassle free, they took care of everything. they also made sure that i am comfortable with my purchased and everyone's super friendly! buying a car was hassle free, they took care of everything. they also made sure that i am comfortable with my purchased and explained everything about the car. More

GET A NEW SERVICE MANAGER DOUG IS NOT EQUIP TO HANDLE CUSTOMERS NOR THEIR COMPLAINTS.HE IS RUDE, UNPLEASANT AND UNSUITABLE FOR SUCH AN IMPORTANT ROLE GET A NEW AND BETTER ON DOUG IS NOT EQUIP TO HANDLE CUSTOMERS NOR THEIR COMPLAINTS.HE IS RUDE, UNPLEASANT AND UNSUITABLE FOR SUCH AN IMPORTANT ROLE GET A NEW AND BETTER ONE More

10 Star Customer Service! My son bought his new truck from Sarah and the service he received should be rated a 10 star! That's what made my husband and I return the next day to My son bought his new truck from Sarah and the service he received should be rated a 10 star! That's what made my husband and I return the next day to look for vehicles for ourselves. I had my heart set on a 2013 Jeep MOAB. Well, we all know that banks don't like it when we go from a new vehicle to a used vehicle and for a moment it looked like it wasn't going to happen.....TJ from the used department happened to be in that day earlier than expected, and he worked his magic and got me the deal I wanted with the payments I wanted! I don't know how he did it.....but I'm sure happy he did! Sarah went above and beyond to make this happen and with TJ's magic....I'm now driving the Jeep I had my heart set on. She wasn't going to stop until we were satisfied! We've been to a few dealerships in our time and we have never received the customer service we did here at Crosstown! I'm just sorry we didn't come here sooner. They make you feel like family and NOT ONCE did we hear the words "we can't do that for you" we heard "We're going to do our best to make it happen. if that's what you want, that's what we're going to do" that's an awesome dealership folks! Not many do that anymore. That's a dealership that CARES about us....the customer. Dave Comrie is one great guy....if you have a chance to meet him....you'll be glad you did....his humor is second to none and he cares about finding you the perfect vehicle. Now let's head to Finance, we had the pleasure of dealing with Olivia Rasa with our son's truck and she was awesome. My son had a bad experience in the past and he was apprehensive to say the least when it came to sitting in the "office". Olivia knew he needed to keep his payments low because of his other commitments and she made it happen. She said to him "we're just going to get this done for you without all the bells and whistles (add ons) because we know how important it is to you to keep your payments manageable" she was AMAZING and she restored his faith in Finance! Thank you Olivia! Our son has never been happier! Now for us, we had the pleasure of dealing with Jeremy Hamilton.....what can we say about Jeremy other than he's truly the BEST! He's the coolest guy to sit and chat with. My hubby and him were chatting like long lost pals....and that's how we felt....like friends....it wasn't like a business transaction...it was a whole lot more! We walked away with my Jeep and my hubby's new 2015 Blk Ram Sport, both with the payments we wanted, the vehicles just how we wanted them and with smiles on our faces. Jeremy went above and beyond to take care of us. If you're in the market for a new or used vehicle...look NO FURTHER all you need to do is go to Crosstown! We did and they now have customers for life. Thanks Crosstown....you're the best and if we could give you a 10 Star Rating we would!! More