Crosstown Chrysler Dodge Jeep Ram

Respectful The salesman, Chris Lausch, was respectful and worked hard to find a match for my needs and keep it within my budget. He went above and beyond what o The salesman, Chris Lausch, was respectful and worked hard to find a match for my needs and keep it within my budget. He went above and beyond what others sales staff have done for me in the past. All staff were friendly and willing to help answer any questions or concerns that I had. More

Dreams do come true! I received a call from the dealership asking if I would like to purchase a new vehicle, I was pleased to be able to work with my previous salesman Moo I received a call from the dealership asking if I would like to purchase a new vehicle, I was pleased to be able to work with my previous salesman Moose who has quite an extensive knowledge about their upcoming models and current stock. Moose was able to find me the perfect vehicle to fit my family and need for luxury. This salesman has gone over and above the call of duty to service the needs of his customer ie: I had forgotten my license plate on my previous vehicle prior to my trip home, Moses assisted me by delivering my plate to me at my home, I just want to say again what a great team. Moose was very flexible with the pricing and finance was very flexible with financing, overall this is the best vehicle acquisition of my life, thank you so much Crossbows team for making me and my family so happy. More

Just Purchased Two Vehicles - Exceptional Service! My husband and I each purchased a new vehicle from Crosstown Auto Centre this summer (2015 Jeep Cherokee North and 2015 Dodge Ram 1500 Sport model tru My husband and I each purchased a new vehicle from Crosstown Auto Centre this summer (2015 Jeep Cherokee North and 2015 Dodge Ram 1500 Sport model truck). The service was fantastic, Jennifer respected our needs and didn't force additional upgrades on us. She asked the right questions, explained how the technology worked on the new vehicles, gave us both commendable deals and delivered top notch professional customer service. Overall my husband and I enjoyed the warm and welcoming atmosphere and the service we received at the service department which needs some boasting too. Special thanks to the guys at the counter who helped select some cleaning products and to Rick who backed out my Jeep out of the service bay as I was a bit nervous to do so. We would be remiss if we didn't mention the financing we received “0" percent; you can't beat that number! This is my husband's second purchase from this dealership through Jennifer and this is my first. With the positive experiences we received and how much we both "love' our new vehicles looks like we will be both coming back! If you are looking to purchase a new vehicle go see Jennifer Mileham and the team at Crosstown! Suzanne and Kevin More

Great customer service The no pressure sales,and the friendliness of the staff,left me thinking why would you go to any other dealership? Sarah, the sales associate, Jeremy, The no pressure sales,and the friendliness of the staff,left me thinking why would you go to any other dealership? Sarah, the sales associate, Jeremy,finance,and "discount Dave" worked tirelessly to find us exactly what we wanted. The service staff was also very knowledgeable and didn't sell me what I didn't need, They treated us like family, it was a great experience,we bought three new vehicles,had a great time with great people,and made some new friends. More

Unrivaled After a horrendous experience with Capital Chrysler I told my husband I would never enter any Dodge dealership again. I explicitly told him that when After a horrendous experience with Capital Chrysler I told my husband I would never enter any Dodge dealership again. I explicitly told him that when he decided to trade his vehicle in he would also have to get something other than his beloved Ram. Being a couple where all decisions are equal, he reluctantly agreed. Well, until he told me he made an appointment at Crosstown. I was somewhat flabbergasted to say the least. He told me they had a phenomenal promotion going on and we would only go to check it out, we would not buy! I was apprehensive. Upon arrival we went to reception to ask for Megan who was to introduce us to our Product Specialist. Apparently my husband had already explained that we did not want any high pressure sales. We were then introduced to Patrick Rego, Prego, as he is called by his peers. After a few exchanged banters about his nickname Prego explained he was just finishing up with another client. We said we were okay to look around while we waited. Within a few minutes Prego approached us and introduced us to Moose, another Product Specialist. Prego apologised as he did not want to keep us waiting too long and that Moose would step in and help until he finalized his previous appointment. Genuine concern for customer satisfaction was already obvious. I am high maintenance and not afraid to say so. My husband wants a truck but I get to pick color and options, it’s the way we work. We sat down with Moose, again having a little fun with his name and I explained what had happened at the previous Dealership and he was sympathetic, but, not once down playing or using that to his advantage. Professional! He explained that he shoots from the hip and would not lead us in the wrong direction. We explained what we wanted and what numbers would work for us. He found what I wanted, the color, as I don’t do ordinary. It would have to be brought in from another Dealership in Alberta. He then found us something similar on the lot for us to take for a test drive. During this whole procedure Prego was keeping himself updated with our progress. Unfortunately, Moose had to step away from the Dealership for a personal matter. Prego was now able to give us his full attention. He located the vehicle we were to test drive. We took it out and discussed our options and how we felt about the proceeding thus far. We had nothing negative to say, except that the vehicle we test drove had more options than the one they would bring in for us. Now we had a conundrum! Again, I am high maintenance, I changed my mind. After what we all thought was going to be a very good deal it was realized that we had to start from scratch. We walked the lot to look at the “ordinary” colors. I decided on a new color and style. Now with Moose away and Prego called to a previous client, in steps Adam Najjar, New Car Sales Manager. He was brilliant and professional and happy to lend a hand while I was so indecisive. Shortly thereafter we had the full attention of all three professionals. Once a deal was made, we were taken up to finance where we were paired up with Lyle Najjar. Lyle as well was utmost professional, even when we explained we needed to be across town by a specific time for another appointment, he pressed forward and finalized our deal very quickly. To make this long story shorter, we spent the good part of our day with this team at Crosstown, not once realizing how long we had been there. We didn’t go in with the intention of purchasing. In the end we purchased a new vehicle and not once felt like we were pressured or that we were a “pain”. We left feeling like family. We are extremely satisfied. We will go back. We will also recommend these professionals to anyone that is looking. More

Superior Service! i had a majour service package due for my Jeep Wrangler...and being duped before into things i did not need you could say iw as very hesitant...But af i had a majour service package due for my Jeep Wrangler...and being duped before into things i did not need you could say iw as very hesitant...But after dealing with Daxton, my faith in service departments was re-stored. More