Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,338 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,338 reviews
November 24, 2015
"They built it for me" literally What can i say. I came from a bad dealer relationship and was caught completely off guard by the professionalism and service received at Crosstown fr What can i say. I came from a bad dealer relationship and was caught completely off guard by the professionalism and service received at Crosstown from finance, service and the sales team. I would like to give a specific shout out to Patrick Rego though as this guy not only went above and beyond but treated me like family and not a customer. Crosstown didn't have what i was looking for so Patrick went out and with the help of Dave brought in the closest thing possible from out of province and installed everything i wanted after market while keeping it within my budget. Patrick kept me updated while my truck was being "reborn" and was always only a phone call away if i had any questions or concerns. Patrick was so involved and excited from start to finish making everything "pristine and perfect" that i was beginning to wonder if we were talking about a truck he was buying or me :) Thank you for everything. More
by Invictsmaneo
Employees Worked With
Dave Comrie, Rick Wilmot, Patrick Rego, Bass Chehayeb
November 19, 2015
Most amazing car buying experience My previous experiences with buying a new vehicle were terrible. I was manipulated and walked on all to make a sale. When I walked into crosstown the My previous experiences with buying a new vehicle were terrible. I was manipulated and walked on all to make a sale. When I walked into crosstown the sales staff were patient understanding and sympathetic with my needs and previous experiences. They strives to make it the most friendly and non pressured experience! They fought tooth and nail to assist in getting me the best value and trade in! They worked with the banks to get me the best rates and even lowered my payments! Best dealership out there! More
by Brit087
Employees Worked With
Brad Melech, Jerry Joseph
November 15, 2015
helpful and knowledgable I am a repeat customer. I dealt with Patrick, Adam, and Jeremy all were friendly ,helpful and knowledgable. they took care of all the details. Love th I am a repeat customer. I dealt with Patrick, Adam, and Jeremy all were friendly ,helpful and knowledgable. they took care of all the details. Love the new Ram 1500. More
by go far fargo
Employees Worked With
Jeremy Hamilton, Patrick Rego
November 15, 2015
Awesome experience with service department I am someone who always works on my own vehicles, but a problem came up with my ECM and knew I couldn't do it myself. Was worried about going to a dea I am someone who always works on my own vehicles, but a problem came up with my ECM and knew I couldn't do it myself. Was worried about going to a dealer, but didn't really have much of a choice and was rushed for time to get it done since it was a Saturday and i needed my truck for Monday morning. Dealt with service rep Robert Obando, who was awesome. Told him all I knew and what had to be done and that it was rushed and got it in and out no problem. Was worried about the price of the shop rate, but their techs didn't go back over any of my work, just programmed the ECM and done. If I ever need to take my vehicle to the dealer again, there's no where else i would rather take them than to Crosstown. More
by Russty
Employees Worked With
Robert Obando
November 15, 2015
Purchasing our new vechile Dodge Ram 3500 From the beginning to the end it was a great experience. We have been visiting Patrick, our salesman, for a number of months. He always had time for From the beginning to the end it was a great experience. We have been visiting Patrick, our salesman, for a number of months. He always had time for us. Finally we decided on a 3500 Dodge Ram. Everyone, Adam, Marko and Patrick were all up front about everything, no hidden surprises. The Serviceman, Paulo, even stayed late to finish the prep on the truck for us to be able to pick it up on Saturday vice Monday. We were treated to lunch which was so nice. It was a pleasure dealing with Marko on financing the vehicle. We purchased the extended warranty on his recommendation. Our experience was seamless. I spoke with the manager Mr Comrie and told him how nice the showroom looked for Christmas, and he credited his wife with the great decorations. The dealership works on a team platform. Everyone supports the next one, which is so nice. I believe Chrysler Canada has a great dealership with Crosstown Auto Centre, in Edmonton representing them. Our only recommendation would be that Chrysler Canada make it easier to access the Diesel Supplement Manual. Also Instead of a disc for the 2015 Owner's Information, having it on a stick would be very nice. Thank You. Warren & Cherie Kelley More
by Cherie Kelley
Employees Worked With
Adam Najjar, New Car Sales Manager; Tyler Vinck, parts; Ella - (I hope I spelled I correctly) was awesome in Ser, Marko Kamal, Patrick Rego
November 13, 2015
used car great service very helpful in getting everything sorted out and always willing to answer my questions. would highly recommend Jerry and TJ extremely g great service very helpful in getting everything sorted out and always willing to answer my questions. would highly recommend Jerry and TJ extremely great experience here. really went that extra mile to help me get the right car for me. More
by smurfy1882
Employees Worked With
TJ Fiddler, Jerry Joseph
November 12, 2015
Very good. Pleasant people They were very nice people. Did everything that they could do for us and more. Mathced us up with the perfect vehicle that suited us the best. They were very nice people. Did everything that they could do for us and more. Mathced us up with the perfect vehicle that suited us the best. More
by me
Employees Worked With
russ, Marko Kamal
November 09, 2015
oil change Friendly, efficient staff. Great service! I was looked after by Dennis the technician and his assistant Teddy as well as their apprentice Kyle and Cas Friendly, efficient staff. Great service! I was looked after by Dennis the technician and his assistant Teddy as well as their apprentice Kyle and Cassandra at the desk. As well James. They checked extras on my car to be sure everything was in good order! And i only came in for an oil change. I highly recommend crosstown in Edmonton. They do an awesome job and are courteous and friendly! Great job guys!! More
by Rose
Employees Worked With
Cassandra Brochu, Teddy Garcia, Dennis Amihan, James Lasytchuk, Kyle Sperling
November 08, 2015
Excellent service Purchasing a vehicle can be very frustrating and disappointing all depends who you trust, research is key. My little 2013 car, which I owed 3x it's w Purchasing a vehicle can be very frustrating and disappointing all depends who you trust, research is key. My little 2013 car, which I owed 3x it's worth was a financial hardship, one I thought I would never get out of. However, Jerry Joseph Crosstown Auto Specialist sent me a random email one morning, asking if my email was still active as I dealt with them in the past . I immediately responded as my past experience was not a happy one. However, after agreeing to communicate whether the news was good or bad I agreed to resubmit a application. Jerry was honest, persistent, punctual and caring. Treated me and my family with great respect. He introduced me to Marco his finance manger who worked on my file and 2 days later got APPROVED! I am greatful for Marco's hard work, determination, loyalty and commitment. 3 days later I drove off with My Brand New 2016 DodgeRam 1500 HEMI !!!! I recommend anyone stuck in a financial situation to give Jerry and Marco a call, they truly are an awesome team!!! More
by ramhemi2016
Employees Worked With
Marko Kamal, Jerry Joseph
November 04, 2015
Service at the quick lube! Thanks to Dennis at the quick lube! A few months ago when my vehicle was in the main service centre it had an oil change. Not everything was complet Thanks to Dennis at the quick lube! A few months ago when my vehicle was in the main service centre it had an oil change. Not everything was completed as it should have been. Fortunately my vehicle hung on until today when it went in for an oil change and the issue was corrected. I appreciate the time he took to explain to me what had happened and how he corrected it! More
by Jeep driver
Employees Worked With
Dennis Amihan
