Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 2,306 reviews
The Best! I would like to have this opportunity to say thank you to my salesman Ches Tiongson for being so nice and flexible anytime I need him with regards of I would like to have this opportunity to say thank you to my salesman Ches Tiongson for being so nice and flexible anytime I need him with regards of getting a new vehicle. Easy to talk and very accommodating person as well as the wife who assist him all the time esp on a busy days. I thought I will not be approved of getting a new car but for them it's just easy and it doesn't take too long to have a car that we really like. Thanks to Crosstown for making my dream car real!!! Salute to all the staff?? More
Top notch customer service, was a breeze The customer service I received from Allan Angeles was exceptional. He was courteous, efficient and made sure I got my van back in the time frame I n The customer service I received from Allan Angeles was exceptional. He was courteous, efficient and made sure I got my van back in the time frame I needed it. Allan explained in detail what had to be done in order to repair the damage, he was organized, professional and educated in his position. I would definitely bring my vehicle back to Allan as well as recommend him to my friends and family. Allan went out of his way to make sure everything was done properly. More
New Jeep Experience As a first time car buyer, I was really hesitate in making this decision because of my memories of a child when my parents bought their first vehicle As a first time car buyer, I was really hesitate in making this decision because of my memories of a child when my parents bought their first vehicle and being at the dealership for hours. It left a bad taste for me but Jerry made feel like family. He met all my needs and acknowledged them and went above and beyond. I was in and out of the dealership faster than I could even imagine. I highly recommend Jerry Joseph. More
Routine service made easy Dax and Big Rusty make it very easy to have my vehicle cared for. The quality of work is always too notch We even bring our Nissan here for tires Dax and Big Rusty make it very easy to have my vehicle cared for. The quality of work is always too notch We even bring our Nissan here for tires More
Customer Service the way it should be Had the pleasure to meet Service Advisor Daxton Boere and was impressed with how efficient, courteous she was. She did point out to me that she had n Had the pleasure to meet Service Advisor Daxton Boere and was impressed with how efficient, courteous she was. She did point out to me that she had not yet dealt with the recall I was in for but would insure she kept me informed of any information or issues and true to her word she did. After inspection of the vehicle they brought up some things that they believed needed attention or may be required but did not try and pressure me into performing those tasks. She promptly emailed me written findings about my vehicle and called me to address them personally to see if they should proceed or not, as well as called when the unit was completed. I had requested via email a question on what was included in a service and received a prompt response with an informative answer and information. The overall service I received very good and it is a pleasure to see someone of that age give customer service and take pride in a job well done. I would definitely ask for her by name when future service is needed. More
Great salesmen, excellent professionalism I had a great time choosing my first new vehicle with Pat and Al! They were very clear about the process, and had answers for all of my many questions I had a great time choosing my first new vehicle with Pat and Al! They were very clear about the process, and had answers for all of my many questions! They worked very hard to fit the car I loved into my budget. I'm thrilled that I chose Crosstown for my dealership and could not be happier with my new car! More
Great,great dealership! Had never dealt with Crosstown before. What a great place. We got the vehicle we wanted. Wonderful, friendly staff. Felt like family. Thanks to our sa Had never dealt with Crosstown before. What a great place. We got the vehicle we wanted. Wonderful, friendly staff. Felt like family. Thanks to our sales man Nick Marando. More
re call Excellent customer services, supportive, provided me with clear and extra info on service regarding the recall including the ones we weren't aware of, Excellent customer services, supportive, provided me with clear and extra info on service regarding the recall including the ones we weren't aware of, honest approach, friendly and professional. The service was served very fast. More
Very poor attitude I purchased a brand new vehicle from Mazin. He was nice to you while buying the vehicle but turned very nasty when you question him on his knowledge I purchased a brand new vehicle from Mazin. He was nice to you while buying the vehicle but turned very nasty when you question him on his knowledge and honesty. Would never ever recommend this dealership to my family or friends. Think twice and check other dealers if you want to know the truth and full details. They do not disclose the important information when purchasing a vehicle. More
First visit! Definitely going back! Had an amazing experience at Crosstown auto center, The staff work as a team very organize and respectful also very knowledgeable, i felt very special Had an amazing experience at Crosstown auto center, The staff work as a team very organize and respectful also very knowledgeable, i felt very special and important as a customer they value the time and the quality of service they provided. beautiful lounge area with great energy. My time was definitely not wasted, Rep follow up with me through email and phone call for my service time and made sure i was satisfy. Excellent management! Thank you Gail and Robert for an amazing service. More














