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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,167 reviews
July 30, 2015
ADVERTISE THE BAD REVIEWS TOO Incompetent mechanics, arrogant,rude and useless service manager -Doug Pardy , its time to ring someone new and better! turnover of staff is outrageo Incompetent mechanics, arrogant,rude and useless service manager -Doug Pardy , its time to ring someone new and better! turnover of staff is outrageous , every time you come in there's a different face i wonder why? More
by CHRYSLER2015
Employees Worked With
Doug Purdy
July 30, 2015
Great Sales Team! This was my second time back to Crosstown to deal with Jennifer. I told Jennifer what type of vehicle I wanted and she brought it in from another dea This was my second time back to Crosstown to deal with Jennifer. I told Jennifer what type of vehicle I wanted and she brought it in from another dealership for me to look at. It was exactly what she promised and for the price that she promised with no surprises. Jennifer gave me the absolute best price for the vehicle with no xx, I really appreciated that she gave me the best price upfront and did not waste my time. When I did the paper work for the car I once again got deal with the same person as before. Lyle got all the paper work done quickly and made it super easy with no hassle for me. Dealing with Jennifer & Lyle was fantastic for the second time in a row! Their great service is exactly why I will recommend them and Crosstown to anyone and I will not hesitate to go back to crosstown for another vehicle in the future. More
by Jeep 2015
Employees Worked With
Lyle Najjar
July 30, 2015
Daxton Boere in the service dept was fantastic! I brought my minivan in to have some warranty work done on it and have never used this service department before. However, in the past I always dreade I brought my minivan in to have some warranty work done on it and have never used this service department before. However, in the past I always dreaded it because I was often ignored for long periods of time and then pressured to purchase this, change that, etc. However, from the time I drove my vehicle in Daxton was efficient, courteous, and knowledgable. She did point out some things that needed attention but did not try and pressure me to address them that day. She promptly emailed me written findings about my vehicle and even called me periodically with updates. The service I received was amazing - I will definitely ask for her by name if I ever have to go back again :) More
by Soccermomof2
Employees Worked With
Daxton Boere
July 30, 2015
Great place to buy Great people here, they found, what we wanted.After trying several other dealerships.Crosstown had a no pressure sales guy.They got us a great deal on Great people here, they found, what we wanted.After trying several other dealerships.Crosstown had a no pressure sales guy.They got us a great deal on a mini van,had the financing right away.The used car staff help keep my special needs kids busy, well we were doing business .A special thanks to Danny, Justin,Mario,Lyle,and the used car manager and the ladies at the front desk.Would have do this sooner,but we took our new mini van on our vacation, we put 5600 kl on it with no problems at all,Good place to buy, Danny and Justin were great to deal with and had a good sense of humor, Hat off to all the other sales staff that we dealt with.Thank You very much More
by Jackie
Employees Worked With
Lyle Najjar, Mario Liberona, Danny Setera
July 29, 2015
DO NOT BUY YOUR VEHICLE HERE We decided to trade in our Durango and get a new truck for finacial purposes seeing as how there was a 0% interest offer. Signed papers at 4;30pm Sun We decided to trade in our Durango and get a new truck for finacial purposes seeing as how there was a 0% interest offer. Signed papers at 4;30pm Sunday afternoon (when no banks were open). Called them at 9am the following morning (less than 17hours later) saying we wanted to keep the Durango as our circumstances changed. Emailed Marko (finance Manager) RIGHT away pleading to not submit the paperwork. His response was a short "Sorry, deal was sent to bank." Talked with GM Monday evening and he offered ZERO assistance. He did not care about us as PEOPLE OR as CUSTOMERS - we had recently also purchased an approx $80,000 truck from them as well. The icing on the cake is that a month later - our Durango payment has just come out of our account and now we are fighting for that money back. PLEASE DO NOT BUY YOUR VEHICLE FROM CROSSTOWN!! More
by Unsatisfied
Employees Worked With
The General Manager of Crosstown (whos picture cant be found), Jerry Ziniak, Marko Kamal
July 28, 2015
awesome experience from start to finish Great dealership, no pressure. We told them what we wanted, what we wanted to pay and they made it happen. Great crew that made a grateful buying expe Great dealership, no pressure. We told them what we wanted, what we wanted to pay and they made it happen. Great crew that made a grateful buying experience. More
by ssparrow
Employees Worked With
Adam El Najjar, Lyle Najjar, Patrick Rego, Sheldon Smith
July 27, 2015
Service Department - Highly Recommend!! I brought my 2012 Challenger into Crosstown for servicing. I have never dealt with such a wonderful group of people before. Annette went over and abov I brought my 2012 Challenger into Crosstown for servicing. I have never dealt with such a wonderful group of people before. Annette went over and above to make sure my car had the best service possible. I knew it was in good hands at Crosstown, and couldn't have been happier when I brought it home. Thank you Annette and the service guys for an amazing experience in a stressful situation!! Highly recommend Crosstown's service department. I also visited the Sales department, and was met with nothing but kind, considerate and friendly salespeople. More
by Sho1964
Employees Worked With
Manny Hanna, Annette Kwolik
July 26, 2015
Very professional and friendly service We had looked for a truck with specific options at a lot of dealers from Calgary to Edmonton. No other dealer was able to provide the truck we want ex We had looked for a truck with specific options at a lot of dealers from Calgary to Edmonton. No other dealer was able to provide the truck we want except Crosstown. Made it very easy to make a deal. More
by Kent2015
Employees Worked With
Moose Zarandah, Lyle Najjar
July 25, 2015
great service everyone's super friendly! buying a car was hassle free, they took care of everything. they also made sure that i am comfortable with my purchased and everyone's super friendly! buying a car was hassle free, they took care of everything. they also made sure that i am comfortable with my purchased and explained everything about the car. More
by sylvia
Employees Worked With
Chester Tiongson, Shaun Hamaluk, Tony Surtida, Jerry Ziniak, Darrin Buchanan
July 24, 2015
GET A NEW SERVICE MANAGER DOUG IS NOT EQUIP TO HANDLE CUSTOMERS NOR THEIR COMPLAINTS.HE IS RUDE, UNPLEASANT AND UNSUITABLE FOR SUCH AN IMPORTANT ROLE GET A NEW AND BETTER ON DOUG IS NOT EQUIP TO HANDLE CUSTOMERS NOR THEIR COMPLAINTS.HE IS RUDE, UNPLEASANT AND UNSUITABLE FOR SUCH AN IMPORTANT ROLE GET A NEW AND BETTER ONE More
by 2014 300
Employees Worked With
Doug Purdy
