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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,244 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,244 reviews
November 15, 2015
Purchasing our new vechile Dodge Ram 3500 From the beginning to the end it was a great experience. We have been visiting Patrick, our salesman, for a number of months. He always had time for From the beginning to the end it was a great experience. We have been visiting Patrick, our salesman, for a number of months. He always had time for us. Finally we decided on a 3500 Dodge Ram. Everyone, Adam, Marko and Patrick were all up front about everything, no hidden surprises. The Serviceman, Paulo, even stayed late to finish the prep on the truck for us to be able to pick it up on Saturday vice Monday. We were treated to lunch which was so nice. It was a pleasure dealing with Marko on financing the vehicle. We purchased the extended warranty on his recommendation. Our experience was seamless. I spoke with the manager Mr Comrie and told him how nice the showroom looked for Christmas, and he credited his wife with the great decorations. The dealership works on a team platform. Everyone supports the next one, which is so nice. I believe Chrysler Canada has a great dealership with Crosstown Auto Centre, in Edmonton representing them. Our only recommendation would be that Chrysler Canada make it easier to access the Diesel Supplement Manual. Also Instead of a disc for the 2015 Owner's Information, having it on a stick would be very nice. Thank You. Warren & Cherie Kelley More
by Cherie Kelley
Employees Worked With
Adam Najjar, New Car Sales Manager; Tyler Vinck, parts; Ella - (I hope I spelled I correctly) was awesome in Ser, Marko Kamal, Patrick Rego
November 13, 2015
used car great service very helpful in getting everything sorted out and always willing to answer my questions. would highly recommend Jerry and TJ extremely g great service very helpful in getting everything sorted out and always willing to answer my questions. would highly recommend Jerry and TJ extremely great experience here. really went that extra mile to help me get the right car for me. More
by smurfy1882
Employees Worked With
TJ Fiddler, Jerry Joseph
November 12, 2015
Very good. Pleasant people They were very nice people. Did everything that they could do for us and more. Mathced us up with the perfect vehicle that suited us the best. They were very nice people. Did everything that they could do for us and more. Mathced us up with the perfect vehicle that suited us the best. More
by me
Employees Worked With
russ, Marko Kamal
November 09, 2015
oil change Friendly, efficient staff. Great service! I was looked after by Dennis the technician and his assistant Teddy as well as their apprentice Kyle and Cas Friendly, efficient staff. Great service! I was looked after by Dennis the technician and his assistant Teddy as well as their apprentice Kyle and Cassandra at the desk. As well James. They checked extras on my car to be sure everything was in good order! And i only came in for an oil change. I highly recommend crosstown in Edmonton. They do an awesome job and are courteous and friendly! Great job guys!! More
by Rose
Employees Worked With
Cassandra Brochu, Teddy Garcia, Dennis Amihan, James Lasytchuk, Kyle Sperling
November 08, 2015
Excellent service Purchasing a vehicle can be very frustrating and disappointing all depends who you trust, research is key. My little 2013 car, which I owed 3x it's w Purchasing a vehicle can be very frustrating and disappointing all depends who you trust, research is key. My little 2013 car, which I owed 3x it's worth was a financial hardship, one I thought I would never get out of. However, Jerry Joseph Crosstown Auto Specialist sent me a random email one morning, asking if my email was still active as I dealt with them in the past . I immediately responded as my past experience was not a happy one. However, after agreeing to communicate whether the news was good or bad I agreed to resubmit a application. Jerry was honest, persistent, punctual and caring. Treated me and my family with great respect. He introduced me to Marco his finance manger who worked on my file and 2 days later got APPROVED! I am greatful for Marco's hard work, determination, loyalty and commitment. 3 days later I drove off with My Brand New 2016 DodgeRam 1500 HEMI !!!! I recommend anyone stuck in a financial situation to give Jerry and Marco a call, they truly are an awesome team!!! More
by ramhemi2016
Employees Worked With
Marko Kamal, Jerry Joseph
November 04, 2015
Service at the quick lube! Thanks to Dennis at the quick lube! A few months ago when my vehicle was in the main service centre it had an oil change. Not everything was complet Thanks to Dennis at the quick lube! A few months ago when my vehicle was in the main service centre it had an oil change. Not everything was completed as it should have been. Fortunately my vehicle hung on until today when it went in for an oil change and the issue was corrected. I appreciate the time he took to explain to me what had happened and how he corrected it! More
by Jeep driver
Employees Worked With
Dennis Amihan
November 03, 2015
2015 Jeep Renegade I was in the market for a new vehicle, and after looking around different dealerships, I found out that Crosstown Auto Centre was the only one in Edmo I was in the market for a new vehicle, and after looking around different dealerships, I found out that Crosstown Auto Centre was the only one in Edmonton that had the Jeep with all the specifications I wanted. I called early in the morning and was very fortunate to be connected with Chester and Tony, who guaranteed that the vehicle would be reserved for me until I came to visit later on in the day. And when I came to visit, the vehicle was ready, cleaned, and prepared for me to take home. Chester and Tony placed no pressure on me, were very helpful, and were able to give me a great price. I had a great experience thanks to them, and I wouldn't hesitate recommending them to anyone else looking for a vehicle. - Ismael, 2015 Jeep Renegade More
by imtomas
Employees Worked With
Chester Tiongson, Tony Surtida
November 03, 2015
Truck of our dreams Octob October, 30.2015 On our way looking for a different, used truck, we stopped at Crosstown Auto Centre in Edmonton. We met sales person Colin Struth. He is a very friendly guy, knows a lot, doing almost everything to make the customer happy. We ended up with buying a RAM 1500 Longhorn, brandnew! The conditions are great, we got a lot of stuff on top, what made us pretty happy. Even Jeremy Hamilton, a great, very helpful guy, explained everything and was very patient about our questions. At the end, these guys let us drive home with our dream truck, the same day and we were proud like xxxx, we can tell. We recommended Colin Struth from Crosstown Auto Centre to everybody we know and would buy our next truck only at Crosstown Auto Centre. Larissa and Hartmut M. More
by koschka
Employees Worked With
Jeremy Hamilton
October 31, 2015
"Dream Car Experience" A tire kicking Saturday afternoon turned into buying the car of my dreams! Mazin and his new co worker made us feel special right from the start. T A tire kicking Saturday afternoon turned into buying the car of my dreams! Mazin and his new co worker made us feel special right from the start. They were easy going and we felt no pressure from them as, they answered all of our questions and also gave us a fair trade for our vehicle. We will return and ask for them the next time we need a vehicle. TJ Fiddler was a huge help getting us through the paper work quickly so we could be on our way. Thanks Cross town! More
by Dream car Experience
Employees Worked With
Win Tao, Mazin Fakhreddine, TJ Fiddler
October 30, 2015
jeep grand cherokee Bought a jeep grand cherokee laredo at crosstown. Ismael was very knowlegable and very good to deal with. He answered all questions I had on vehicle,I Bought a jeep grand cherokee laredo at crosstown. Ismael was very knowlegable and very good to deal with. He answered all questions I had on vehicle,I recomend him to any of my friends and military members. Marc. C More
by Machine1
Employees Worked With
Ismael Mirza
