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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,383 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 20, 2016
absolutely All of them were very accomodating. Credits to Ms. May for assisting me well. Checking all the best vehicle that suits my budget but with great featur All of them were very accomodating. Credits to Ms. May for assisting me well. Checking all the best vehicle that suits my budget but with great features as well and perfect for my family. Mr. Moose is great too. Overall With the employees they were all good and nice. More
by candy
Employees Worked With
Moose Zarandah, May Tiongson
June 17, 2016
New Ram Power Wagon purchase I had been looking at used Rams for over a year when I walked into the showroom at Crosstown. There was a 2016 Ram Power Wagon and the price was excel I had been looking at used Rams for over a year when I walked into the showroom at Crosstown. There was a 2016 Ram Power Wagon and the price was excellent with easily affordable monthly payments. Then I find out there is a no interest event happening which made a great difference.as well. I met with Dave Comrie and he was no BS here is what we can do for you and then he suggested I take the Power Wagon next day and see if it was the right truck. So I did, within 2 hours I was back and signing the sales papers. Marko Kamal sales manager, was excellent to deal with as well - very professional and easy to talk to. Overall the best experience I have had buying a new vehicle and recommend Crosstown to everyone! More
by Ira2016
Employees Worked With
Dave Comrie, Marko Kamal
June 17, 2016
Great service and selection This is the second Dodge minivan we have purchased at Crosstown Motors. Both times the sales person we dealt with was helpful and interested in our sp This is the second Dodge minivan we have purchased at Crosstown Motors. Both times the sales person we dealt with was helpful and interested in our specific needs and requirements. Several options were presented for us to choose from. Service was excellent with timely follow-up and communication. We appreciated the fact that we got good information and facts, with minimum hype and hard sell. One minor disappointment was that the final payments and price were higher than originally quoted. So beware of those extra / hidden charges and fees (extended warranty, etc). Be sure to ask and understand the extra fees, and remember it is your right to say "NO" to any of them. More
by Rocky
Employees Worked With
Pat Savoie, Jeremy Hamilton
June 16, 2016
Customer Service not what it used to be. Having bought a new vehicle previously from Crosstown in 1997 and having my 200 serviced there previously I went back expecting the buying experience Having bought a new vehicle previously from Crosstown in 1997 and having my 200 serviced there previously I went back expecting the buying experience and customer service to be of the same quality it was in 1997 or in the service bay. It wasn't even close. I traded in a fully loaded 2013 200 for a very lacking in options 2015 Compass. It was like my wish list fell on deaf ears. (I didn't think command start was unreasonable in Alberta). I should have put my foot down and demanded more vehicle options to choose from so I do realize it is my fault that I now have a vehicle am I not 100% happy with. I didn't realize until I was driving it home and scrolling through the menu settings that it doesn't even have a compass in it. How's that for ironic. I should have just walked away and gone to another dealer when my frustration level went through the roof rather than just take what they had to get it over with. When going over the financing I was told they could "get me 4 oil changes". To me that implied they would be free but they were not. When I reviewed the bill of sale and questioned the amount of the payments he seemed offended. There were items in there that I did not ask for like employment insurance and bi-weekly payments. Makes me wonder how many people just take what is presented without knowing what really isn't needed. By removing items I didn't want or need my monthly payment dropped by almost $150. Guess they figured the free car washes and a $50 credit on my Crosstown card would make me happy. Using the car wash is almost as frustrating as the sales people. More
by should have walked
Employees Worked With
Lyle Najjar, Husny Ismael, May Tiongson
June 16, 2016
Fast, no-fuss oil change I went in to get an oil change and was in and out within 25 minutes. Of course they tried to upsell other "recommended" services but i declined and th I went in to get an oil change and was in and out within 25 minutes. Of course they tried to upsell other "recommended" services but i declined and they didn't push it. Good service, friendly staff, my go-to dealership in Edmonton. More
by KatherinePost
Employees Worked With
Cassandra Brochu, Khalif Mousa, Ibrahim Mohamoud
June 12, 2016
2015 Jeep Cherokee North Service Visit I took my vehicle in for a regular oil change visit and was given recommendations on some extra work that was close or needed to be done at this time. I took my vehicle in for a regular oil change visit and was given recommendations on some extra work that was close or needed to be done at this time. These included Tire Rotation, New Front & Back Wiper Blades, Engine Additive and Cabin Air Filter. I chose to do all and as a result was given an extra discount on labour, which was appreciated. The whole visit took about an hour, so I was in and out very quickly. The service was great and since just an oil change can take up to 30min to 45min this time that the whole deal took was great. More
by kevedm
Employees Worked With
Cassandra, Carey, Cody, Teddy, James
June 07, 2016
My Jeep! Thank you to Jeremy Hamilton and Mazin Fakhreddine for working hard to find me my "blue" Jeep. I really appreciate the extra effort you both made to Thank you to Jeremy Hamilton and Mazin Fakhreddine for working hard to find me my "blue" Jeep. I really appreciate the extra effort you both made to get me such a "fun" vehicle. LOVE IT! As Mazin would say, "I deserve it!" Thank you also to the reception for "finding" Jeremey for me numerous times! More
by tntmullen
Employees Worked With
Mazin Fakhreddine, Jeremy Hamilton
June 07, 2016
crosstown staff is awesome and help me alot I bought my jeep wrangler from crosstown. Jerry joseph help me alot he is friendly he has a great knowledge and also give me gift I really appreciated I bought my jeep wrangler from crosstown. Jerry joseph help me alot he is friendly he has a great knowledge and also give me gift I really appreciated him "Jerry is Best" . Husny ismael is awesome he makes my deal easily and a great customer service and I really appreciated Jeremy Hamilton he did awesome job. such a great person and also save my time and money I thankful to all staff Thanks. More
by Khushbir46
Employees Worked With
Jeremy Hamilton, Husny Ismael, Jerry Joseph
June 04, 2016
Phenomenal First Experience!! I would highly recommend Mauricio Roa to anyone looking to buy a car.His service is exceptional from the first call to final stage of my purchase,as t I would highly recommend Mauricio Roa to anyone looking to buy a car.His service is exceptional from the first call to final stage of my purchase,as terrifying as it is to buy you're first car Mauricio made my experience relaxing by showing me options also while sticking to my budget and finding me a car that would be more then transportation but allow me to feel confident and secure.His positive attitude,big heart and charisma has made him the ONLY dealer i would recommend knowing he will find each and everyone of his customers the perfect car for family or fun. More
by Mona
Employees Worked With
Mauricio Roa
June 03, 2016
My 3rd truck at Croostown I have been deaing with Crosstown for quite a while now. This is my 3rd truck I have bought from them and I will be buying all my vehicles from there. I have been deaing with Crosstown for quite a while now. This is my 3rd truck I have bought from them and I will be buying all my vehicles from there. They worked very hard each time to get me the best deal. If you are looking to buy new or used I strongly recommend Crosstown. More
by tyrell_fast
Employees Worked With
Ismael Mirza
