
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Great, friendly service I was greeted by a friendly young man who explained the wait time and went through the preliminary diagnostics with me (I was there for an oil change) I was greeted by a friendly young man who explained the wait time and went through the preliminary diagnostics with me (I was there for an oil change). I felt the communication was good throughout. I would specifically like to mention Zak, who was kind enough to go over and above my expectations by showing me how to install a basic piece of equipment on my van. I felt that his service was friendly and informative and he didn't make me feel like I was wasting his time. I appreciated that. Cassandra, Zac, and Art were all very friendly. Teddy is wonderful every time I come in. I didn't see him on this visit, but his kindness keeps me coming back! More
Great sales staff always great to deal with. Great staff very helpful and knowledgable. Do everything they can to get you the vihicle you want at a price you can afford. Highly recommend this dea Great staff very helpful and knowledgable. Do everything they can to get you the vihicle you want at a price you can afford. Highly recommend this dealer to anyone looking for a new vehicle purchase. More
Good experience overall, exceptional finance service! As far as car sales go this dealership was fine, like most others are. Sellers were friendly and eager to make a sale. Where our experience differed w As far as car sales go this dealership was fine, like most others are. Sellers were friendly and eager to make a sale. Where our experience differed was in the finance area. Jeremy was awesome. Cut to the point and made the experience enjoyable. He stayed after his normal hours to be there on our pick up day and made sure to answer any other questions we had, and to top it off he is the one that waited with us and eventually got us our keys and vehicle as our sales people were not available at the time. Our vehicle was missing a few things that should have been in it when we picked it up, but that was fixed in a couple weeks, all in all it was a good experience purchasing here. More
The new car experience The sales attention was a hilight of our experience, Mr. Jerry Joseph was very easy to work with and helped us understand the options that were availa The sales attention was a hilight of our experience, Mr. Jerry Joseph was very easy to work with and helped us understand the options that were available to us. Jerry gave us his complete focus during the big decision making regarding the purchase of our new Chrysler 300c Platinum 3.6L. Thank you and as mentioned we will see you again on our next purchase. More
Service Dept. Each time I go for a oil change I always wonder what kind of customer service I am going to be faced with and hope there is a familiar face from the l Each time I go for a oil change I always wonder what kind of customer service I am going to be faced with and hope there is a familiar face from the last. I am happy to say Cassandra Brochu is still there as she, in my experience, is most personable and welcoming in your Service Dept. Thx Cassandra!! Keep the smile on! Corinne More
Great vehicle at a great price I found exactly what I was looking at the right price. They also gave me a more than I was looking for my trade ins. I found exactly what I was looking at the right price. They also gave me a more than I was looking for my trade ins. More
Amazing Service The staff at Crosstown were fantastic. Everyone who I had encountered that day was fantistic. Huge thanks to Al my salesman. He made the experience fu The staff at Crosstown were fantastic. Everyone who I had encountered that day was fantistic. Huge thanks to Al my salesman. He made the experience fun. He always seemed to be looking to make you happier than him. He listened to exactly what I wanted and found me the perfect truck. He did everything I asked of him. Marko was great. He was able to set me up perfectly with everything he could. Overall excellent experience. I will definitely be returning to Crosstown when I am purchasing another vehicle. More
Not very pleased. Our tire got a hole in it. Last time regular oil was put in our truck, we use synthetic. This time ourtruck got a whole in it. My husband lost time at work after being at there Last time regular oil was put in our truck, we use synthetic. This time ourtruck got a whole in it. My husband lost time at work after being at there shop at 7:00 in the morning. He than had to come to my work and take my van to get himself to work. Will not be returning to this again, too many problems. More
excellent service Mark Destacamento was very helpful in showing us vehicle options. He was courteous, friendly and patient especially with some of our request. I’m conf Mark Destacamento was very helpful in showing us vehicle options. He was courteous, friendly and patient especially with some of our request. I’m confident that you agree with me that he is a valuable asset for your dealership’s reputation and success! Again, Thank you Mark More
great place to buy a vehicle Jerry Jospeh is awesome to deal with he explained everything very clearly dealt with all our needs , delivered the jeep with the nav set up and sat Jerry Jospeh is awesome to deal with he explained everything very clearly dealt with all our needs , delivered the jeep with the nav set up and sat radio ready to go with our channel on that we like. Jerry pays close attention to detail, goes out of his way to give you the best experience possible, we highly recommend Jerry and crosstown motors for your next purchase. This is the 3rd vehicle we bought there , every one we dealt with were the best..... were very happy thank you More