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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,259 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,259 reviews
February 08, 2016
Very good buying experience Patrick was patient and helpful in finding the right vehicle for me, with no pressure. Moose took all my information and got me set up for financing. Patrick was patient and helpful in finding the right vehicle for me, with no pressure. Moose took all my information and got me set up for financing. Bass made the financing process quick and painless. Everyone was friendly, courteous, and helpful. More
by thorbjoj
Employees Worked With
Moose Zarandah, Patrick Rego, Bass Chehayeb
February 07, 2016
Great Dealership Just bought a 2014 Dodge Laramie 1500. Extremely helpful sales and financing. Alla Gladkikh was very helpful during the sales process and all the peop Just bought a 2014 Dodge Laramie 1500. Extremely helpful sales and financing. Alla Gladkikh was very helpful during the sales process and all the people working were friendly and a pleasure to talk to. More
by coalminer
Employees Worked With
Lyle Najjar, Alla Gladkikh
February 06, 2016
very disappointed I have had numerous phone calls asking if I was interested in trading in my car on a new vehicle. I told them yes and set up a time to meet with a sp I have had numerous phone calls asking if I was interested in trading in my car on a new vehicle. I told them yes and set up a time to meet with a specific salesman. Each time I go there at the agreed upon time the salesman is not there. They tell me that another salesman will help me. I just say no thank you and walk out. I made an appointment with a specific person and when I get there I am told they have gone for the day or are not in. I didn't make an appointment with the other sales person who they say will help me I was talking to a specific person on the phone and that is who I made the appointment with. To me this is not a very professional way of doing business. If I was to make an appointment to meet with someone in my job and I did not meet with the person I would get into trouble as I was the one who made the appointment and then did not bother to call the person I was supposed to meet with to make other arrangements. My wife asks me why I continue to try and deal with Crosstown with the problems I have had. She is suggesting I try a different dealership or even a different brand of vehicle altogether. Now I am considering her advice. I don't know what has happened to the service at Crosstown. I have purchased two vehicles from Crosstown and I guess they are not interested in having me continue to be a customer of theirs with this kind of lack of service. More
by upsetfellow
Employees Worked With
I don't know the names of the 4 sales persons I was dealing with other than Bob Janis.
February 06, 2016
Great Experience! !! We just bought a 2014 dodge ram sport 1500 crew cab. We had amazing service and every person we delt with was nothing but amazing ! Would definitel We just bought a 2014 dodge ram sport 1500 crew cab. We had amazing service and every person we delt with was nothing but amazing ! Would definitely recommend this dealership to everyone . More
by amberfcarter
Employees Worked With
husky ismael, Lyle Najjar, Jeff Ritter
February 06, 2016
Excellent service I got a jeep safety recall and after talking with Robert everything was easy. He was very professional, friendly, and supportive during the entire pro I got a jeep safety recall and after talking with Robert everything was easy. He was very professional, friendly, and supportive during the entire process. Thank you for providing the best service for me in this time. I really appreciate that. Enrique. More
by Enrique39
Employees Worked With
Robert Obando
February 05, 2016
Excellent, Helpful and accommodating I am dealing to this people since 2014 at that time i've got my Jeep Grand cherokee Limited and there' no words to express how they assist me through I am dealing to this people since 2014 at that time i've got my Jeep Grand cherokee Limited and there' no words to express how they assist me through the process and now again with my new Truck Ram 1500 sport its always the same, they guide you the whole process till you get your very dream vehicles. What really excel them were even after the sales and you have your unit and you happen to do service and you have a little bit of hassle they were there still assisting to their best. GOOD JOB to both of you, and I am sorry I only give you 5 on the rating because for me you need more......you need 10 More
by Spikedbm
Employees Worked With
Chester Tiongson, Tony Surtida
February 04, 2016
Amazingliy, efficient and comfortable experience From the moment I asked a question, I never felt pressured. Or like I was just another sale to them. We all wanted it done quickly, but done right. So From the moment I asked a question, I never felt pressured. Or like I was just another sale to them. We all wanted it done quickly, but done right. So they made sure I understood every step and did all they could to answer all my questions, and complete all my request in a timely manner. Thus putting me in my new truck asap. Everyone was so polite and helpful that I would definitely recommend that if your looking for a new vehicle check these guys out. More
by joe1515
Employees Worked With
Adam El Najjar, Pat Savoie, Joy Gobeil
February 03, 2016
Excelent as Always This is the third purchase for me from Crosstown... as usually all involved were top notch. A big shout out to Dave Comrie for all his hard work in p This is the third purchase for me from Crosstown... as usually all involved were top notch. A big shout out to Dave Comrie for all his hard work in putting together a great deal for me and going well and beyond for bringing in the truck from out of town. More
by Kricket2691
Employees Worked With
Dave Comrie, Joy Gobeil
February 03, 2016
Fantastic Because I had no issues with anyone/anything, Chris got straight to the point, no messing around & polite as ever , answered all my questions ! Overal Because I had no issues with anyone/anything, Chris got straight to the point, no messing around & polite as ever , answered all my questions ! Overall best dodge experience I've had ! More
by Jdavs77
Employees Worked With
Christopher Lautischer
February 03, 2016
TIMELY, Efficient and Service Oriented Fantastic customer service! I was helped by Allan Angeles when I booked my vehicle for a recall job. I was expecting the job to be longer than 2 hrs i Fantastic customer service! I was helped by Allan Angeles when I booked my vehicle for a recall job. I was expecting the job to be longer than 2 hrs including wait times but I was out after 45 mins on a 30 min job. He was very efficient. No wonder this dealership is the top in western Canada. People from top to bottom are organized. More
by MoeMclad
Employees Worked With
Allan Angeles
