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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,305 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,305 reviews

June 18, 2025

Wallace and Paul made the whole experience of buying a new truck so much easier and fun. I will definitely be back for anything to do with my truck More

by deathwitch3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Dhillon, Wallace Jomha
Jun 19, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

deathwitch3, Thank you for the kind words! We're glad Wallace and Paul made your truck-buying experience easy and enjoyable. We look forward to seeing you again for anything you need!

June 17, 2025

They always cater every time I visit for service. They give advises that is beneficial to my needs. More

by jetters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Jun 19, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Jetters, we really appreciate your positive review! Thank you, and have a fantastic day!

June 16, 2025

Work was done quickly and proper. Could pay a little more attention to past work already done but all good. More

by amxlives2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Jun 18, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Amxlives2, we really appreciate your positive review! If there is any way we can help make your experience with us better please do not hesitate to reach out to our service team and let us know! Thank you and have a wonderful day!

June 16, 2025

Based on my interactions, this will be the only dealer that I am willing to deal with moving forward. More

by Jessesmith1314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Jun 18, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Jessesmith1314, we really appreciate your positive review! We look forward to being able to upkeep your trust in us servicing your vehicle! Thank you and have a fantastic day!

June 15, 2025

I need some recall work done so I book a visit. Due to availability of parts, I needed to call. They were able to book me in less than a week. Upon arrival, I was immediately helped out. My che More

by dking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannessa Williams
Jun 16, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

dking, Thank you for taking the time to share your experience. We're so glad everything from booking to check-in, communication, and repairs went smoothly. It's great to hear our team was able to resolve everything quickly and keep you updated throughout the process. We truly appreciate your kind words and look forward to helping you again in the future. Safe travels!

June 14, 2025

Monaco is absolutely the best informative great to dealer call backs informs me when vehicle is ready awesome to advisor More

by Dennisneggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Lalonde, Monica Gora
Jun 16, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Dennisneggers, Thank you so much for the great review! We’re thrilled to hear that Monica provided such an informative and attentive experience. From prompt callbacks to keeping you updated every step of the way, she truly goes above and beyond. We’ll be sure to pass along your kind words, thanks again for choosing Crosstown!

June 12, 2025

On an overall level, this dealership rates well. The service and mechanical departments are top notch. More

by Homesteadart15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad,
Jun 14, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Homesteadart15, we really appreciate your feedback! Have a great week!

June 11, 2025

I asked for an assessment of my tailgate closure. There was in fact nothing wrong with it, I was charged $100 to be told that not only did I need a new lock installed, but the driver’s side door ne More

by Njwitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayme
Jun 13, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Njwitt, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our service manager, Brian, would like to speak with you about your experience. He can be reached at 780-488-4881 or beneggers@crosstownchrysler.com. Thank you again.

June 11, 2025

Came in for an oil change and tire rotation was told it would take an hour maybe 1.5 hours so I decided to wait, ended up waiting just over 4 hours. More

by Chris.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t see who helped me.
Jun 13, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Chris. thank you for taking the time to leave us your honest feedback. Our service manager, Brian, would like to speak with you further about your experience. He can be reached at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again.

June 11, 2025

Vanessa is always great to deal with and had the car back to me right away. More

by barnes_trevor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Jun 14, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Barnes_trevor, thank you for taking the time to leave a review for us at Crosstown Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! Have a wonderful week!

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