Crosstown Chrysler Dodge Jeep Ram

Hello. I came across your review about Crosstown Chrysler — unfortunately, your experience sounds very familiar. I had a similar situation with this dealer I came across your review about Crosstown Chrysler — unfortunately, your experience sounds very familiar. I had a similar situation with this dealership (Jeep Compass): repeated service visits and ongoing warranty issues that were never properly resolved. As a result, I was forced to take my vehicle to another dealership — Derrick Dodge, after Crosstown effectively stopped addressing the warranty concerns. Since issues like this with Crosstown do not appear to be isolated incidents, I would strongly recommend contacting AMVIC (Alberta Motor Vehicle Industry Council). I filed a formal complaint, and my case has already been escalated to the Investigations Department. If you decide to submit a complaint, you may optionally reference AMVIC Case No. 25-11-277 as a related example, which can sometimes help the regulator identify recurring issues with the same dealer. Of course, the decision is entirely yours — I’m simply sharing my personal experience and the step that ultimately proved necessary in my situation. More

Emmanuel and Adam Najjar were so professional and amazing. Appreciate their dedication and commitment Highly recommended amazing. Appreciate their dedication and commitment Highly recommended More

From start to finish with Andy in salesthen Carlo in finance I’ve never been so pleased to be treated as a person. Not selling me something I really didn’t want. These two guys were amazing. The rest o finance I’ve never been so pleased to be treated as a person. Not selling me something I really didn’t want. These two guys were amazing. The rest of the staff that I came into contact with WOW super nice. Back to the sale, they both showed such professionalism it really shocked me. I will be recommending them to anyone who is looking for a new or used vehicle. I will be looking forward to returning to Crosstown in the future. Thank you so much for getting out of a vehicle I really didn’t like and into one I will enjoy for many years. More

Jayne my service rep was amazing and will be back just because of her. Very kind and easy to work with. because of her. Very kind and easy to work with. More

I had my oil change done at the dealership and I was impressed with how quick and smooth the service was. Staff were helpful and professional. Thank you! impressed with how quick and smooth the service was. Staff were helpful and professional. Thank you! More

Very good 🤗 The man who repaired my vehicle was quite kind. thank you so much kind. thank you so much More

Very nice show room and service department. Andrew was excellent salesman, answering all my questions about the tungsten ram 1500 I was purchasing. Enjoyed picking a prize from cage.( 40” TV ). Andrew was excellent salesman, answering all my questions about the tungsten ram 1500 I was purchasing. Enjoyed picking a prize from cage.( 40” TV ). Over all it was it was a 5 out 5 experience. More

Don’t trust the salesman would never buy vehicle here had bad experiences but w.e they lost out on the sale of the Trx got one week later at dealership . Just came for service here cuz use to be good but its bad experiences but w.e they lost out on the sale of the Trx got one week later at dealership . Just came for service here cuz use to be good but its just average or below seems and getting crazy expensive. Lack of details on vehicle and I know their is stuff they missed wrong with it as I have been driving high performance vehicles sense young age and building them. Thought they where going have stuff fixed or tell me when could get the parts none of that so was just annoyed and will be going elsewhere for now on. use like this place for service hate to be hard on them but definitely always felt the salesman are dirty besides the big white guy with tattoos was helpful. More

Very friendly, service preformed was great. From first call to getting my keys back great experience From first call to getting my keys back great experience More

Andrew help me out got me into a great truck with a good deal and help me get out of a co sign ! Highly recommend going to him and cross town deal and help me get out of a co sign ! Highly recommend going to him and cross town More