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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 11, 2026
Called them to set up a recall appointment. Then I get there and they say nothings ready. So I set up everything again with Vanessa. Come back the day my new appointment is booked and turns out Then I get there and they say nothings ready. So I set up everything again with Vanessa. Come back the day my new appointment is booked and turns out she didn’t fill in the order right or start a customer profile. So Angela does this for me and finally gets me booked in. After my free safety recalls are finished, they try to get money by changing out my oil and cabin filters. I can do this myself so I said no thanks. When I declined, they told me my gasket was leaking. Made me sign a waiver and everything that went over safety concerns since “they were letting me drive without getting it fixed”. LOL. Don’t trust them at all. It’s been almost a year now, and I’ve daily driven it with 0 issues. 3 mechanics have since checked out my car, and it’s been serviced twice. Nothing that Crosstown claimed. Further, Angela told me when I came to pick my car up, that my battery died in the shop twice. I don’t even keep it plugged in the winter when it’s parked outside and it starts up everytime. So really not sure what they’re referring to. At any point. Condescending employees that don’t even know what they’re doing. Would avoid at all costs. More
by SHAM
Employees Worked With
Angela Smith, Vannessa Williams
July 01, 2026
See Trevor Budskin for excellent service, and top notch knowledge of all things vehicles!! I was so impressed with this respectful man. I have purchased three vehicles in my lifetime, and Trevor Budskin wa knowledge of all things vehicles!! I was so impressed with this respectful man. I have purchased three vehicles in my lifetime, and Trevor Budskin was by far, the most trustworthy and honest salesman I have ever met! More
by Kay Price
Employees Worked With
Trevor Budskin
July 01, 2026
From the salesman Wallace Jomha, who bought me lunch from his bristo. You have to try his burgers, melt in your mouth. He went totally out of his way to get myself and my daughter the best deal he could for his bristo. You have to try his burgers, melt in your mouth. He went totally out of his way to get myself and my daughter the best deal he could for our vehicles, and also the trade in on my vehicle. If you go to Crosstown, ask for him. The best. Thatnk you. More
by DKM
Employees Worked With
Wallace Jomha
June 14, 2026
The service department when’s over and above and found a service agreement on my vehicle which gave me free oil changes. Highly recommend going to this dealership for service! service agreement on my vehicle which gave me free oil changes. Highly recommend going to this dealership for service! More
by dana_nykiforuk
Employees Worked With
Not listed
June 02, 2026
Vanessa is the Service Department was excellent to deal with. She returned my calls within a few minutes if she was not available. The time it took to service my vehicle was in the timeframe I was told. with. She returned my calls within a few minutes if she was not available. The time it took to service my vehicle was in the timeframe I was told. I will be returning for future service and will deal with Vanessa. More
by bjok
Employees Worked With
Vannessa Williams
May 20, 2026
WI found the salesman I dealt with was an amazing guy, very knowledgeable and helpful. I must say there are very good people working there and I would recommend them to my family. very knowledgeable and helpful. I must say there are very good people working there and I would recommend them to my family. More
by slide1
Employees Worked With
Carlo Colinares, Hoakey Fiddler, Mo Hamdan
