Back

Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,239 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

Directions

By Type

Showing 2,239 reviews

July 12, 2025

They are very efficient helpers that you can talk to easily, and they always make a way for you to get what you want. More

by Melromel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jecris Bautista, Ai Sadayuki, Adora Pamolar
July 12, 2025

I absolutely love this dealership. I'm impressed with its service, advices and easy to deal. The build quality is top notch with exceptional customer service. More

by Jason DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jecris Bautista, John Batao
July 12, 2025

Good treat you really good treat you like family beat you. I’d really recommend them to a family member. More

by erwin.chocolate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kk Mazviwanza
July 11, 2025

I was quite pleased when they replaced my fob for my Chrysler 200 great staff. More

by s.christie1310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Saunders
Jul 13, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi S.christie1310, thank you for taking the time to leave a review for us at Crosstown Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! If there's anything we can do to earn that 5th star from you please let us know! Thank you again.

July 11, 2025

Very bad service I got a truck to fix under warranty and I provide them service record they could not find anything for not to do it they came with conclusion the antifreeze is not Chrysler antifreeze. I d More

by Ihab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Gora
Jul 13, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi there, I would like to get some more details about your experience with us. Please reach out to our service manager, Brian, at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you

July 11, 2025

Big shout out to Jayme for helping with the break down of my bill and the extra effort she did to help with our service on the gladiator.Thank you Jayme. More

by bogie5096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwel
July 09, 2025

Amazing service, those women on both sides of the service bays have very pleasant personalities. Greeting clients with a smiles and very eager to make your service experience as pleasant as could be. Very cl More

by Roberta Randell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Saunders, Jennifer Taylor , Angela Smith, Sandra Urbanovitch
Jul 11, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Roberta Randell, Thank you so much for the kind words! We’re thrilled to hear that our service team made such a great impression. The women at the front are truly amazing at what they do, and it's great to see their efforts recognized. We’re proud to be your #1 choice, and we look forward to seeing you again next time!

More
July 08, 2025

Charging for peace of mind inspection . when I am already being charged for brake work and up charged for work that is not needed asper owner operators manual.. More

by bogie5096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James caldwel
Jul 10, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi there, we would like to get some more details about your experience with us. Please reach out to our service manager, Brian, at 780-488-4881 or bneggers@crosstownchrysler.com. We look forward to speaking with you. Thank you.

July 07, 2025

Amazing service. I had added one recommended service for alignment but they advised it's just waste of money since I have to get new tires anyway. Appreciate honest f More

by melvyn.raj123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme C
Jul 10, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

melvyn.raj123, Thank you so much for the kind words! We're glad we could provide you with honest advice that’s what we’re all about. Our team always aims to make recommendations that are truly in your best interest. We appreciate your trust!

July 05, 2025

Not only during our last visit, but on other occasions as well, we noticed that you try to make us, as customers, pay absurd amounts for completely unnecessary things. More

by Gabriel Queiroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayme
Jul 10, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for letting us know about your recent visit to Crosstown Chrysler Dodge Jeep Ram. Our service manager, Brian, would like to speak with you further about your experience. He can be reached at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again for your review.

1
...