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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,254 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,254 reviews

August 11, 2025

Trust worthy, understanding, communication and handling concerns are great. I will recommend this to others for sure! More

by John Belledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme C. - Service Advisor
August 07, 2025

I was treated very well by the sales manager at this very clean dealership thank you More

by johndejong9119
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Comrie
Aug 09, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Johndejong9119, thank you so much for the positive review! We are pleased to hear you were treated well by our team! We hope to be of service to you in the future!

August 07, 2025

Excellent service, fast and efficient. On time and great pricing. Fixed my truck first try. Awesome service advisor and shop foreman! More

by Luc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gora , Monica Gora
Aug 10, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Luc, Thank you for sharing your feedback! We’re so glad to hear you received excellent, efficient service and that your truck was fixed right the first time. Our service advisor and shop foreman will be happy to know their efforts made such a positive impact. We truly appreciate your trust in us and look forward to helping you again in the future!

More
August 07, 2025

The people are very friendly and helpful. The service was excellent. I got routine maintenance done within a few hours. More

by cadyk2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Aug 10, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Cadyk2002, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Crosstown Chrysler Dodge Jeep Ram

August 07, 2025

Excellent service. Great place to recommend. Approachable and well oriented staff, attended the need of customers. Keep up the good work. Bravo. More

by krupontoy_14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Graves
Aug 10, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re happy to hear you had an excellent experience and found our team approachable and attentive to your needs. Your recommendation means a lot to us. We’ll keep working hard to deliver this level of service every time.

Aug 10, 2025 -

krupontoy_14 responded

Yes you may send this review to public.

August 06, 2025

Thank you KK and Paul for all your help with our purchase it was greatly appreciated. We continue to purchase jeep products due to it's a brand that we love but we came to your dealership and will continue t More

by ksychuk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Dhillon, Kk Mazviwanza
Aug 09, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Ksychuk, thank you for sharing your positive experience! Welcome to Crosstown family! We will pass your kind works onto KK and Paul. Have a wonderful week!

August 01, 2025

Always great service when I come here. Friendly staff, efficient and fixed right the first time. More

by Wes.sanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Sanderson
Aug 03, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Wes.sanderson, Thank you for the great review! We're so glad to hear that you've consistently had a positive experience with our team. Friendly service, efficiency, and getting things done right the first time are exactly what we aim for. We truly appreciate your continued trust and look forward to seeing you next time!

More
August 01, 2025

Went in for an oil change told me it was going to be 30-40 mins per person. Was the second person to get there went in at 7. Came out at 9:45. I get I got free oil changes but waiting for that long not More

by Chenice.millss25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Kaiser
Aug 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi there, we would like to get some more details about your experience with us. Please reach out to Angela Smith at 780-488-4881 or asmith@crosstownchrysler.com. Thank you

July 31, 2025

The staff should follow through with what they say, asked specific information via text but in person the information changed. The price, trade in, extended warranty, financing rate and accessories all chan More

by michele_rosenthal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Saunders, Ian Holmes, Sam Rashid
Aug 03, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Michele_rosenthal, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our General Sales Manager, Adam, would like to speak with you further about your experience. Please reach out to him at 780-488-4881 or anajjar@crosstownchrysler.com. Thank you again.

More
July 30, 2025

I brought my 2023 truck in for moonroof maintenance and the service team went above and beyond to fulfill my warranty expectations!!! Keep up the fantastic work Crosstown Motors!!! More

by Viper91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Aug 01, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Viper91, Thank you for bringing in your 2023 truck and for taking the time to leave us this great review! We're so glad to hear our service team went above and beyond to meet your warranty expectations. We'll be sure to keep up the fantastic work — and we truly appreciate your support of Crosstown!

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