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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

Overview
Reviews
4.5
2,306 Reviews
Call Dealership (780) 488-4881
View Awards

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,306 reviews

November 06, 2025

Called the dealership, Crossrown Chrysler Jeep with a problem with my front seat tilt function, booked me in the next and fully repaired the issue and I picked up the truck same day . Outstanding servi More

by dennishanlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
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November 01, 2025

The people there were amazing. Thank you Andy was great to deal with. Answered all of my questions. The team there make you feel like one of the family More

by Colleenmilne2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Colinares, Sam Yassin, Andy Tran
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Nov 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Colleenmilne2, Thank you so much for the wonderful review! We’re thrilled to hear that Andy and the team made you feel right at home. We truly appreciate your kind words and look forward to seeing you again soon!

October 31, 2025

Great service . Quick and no pressure to do something not necessary.Brought my Jeep in for oil change and peace of mind service check and they Found a leaky seal and More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman
Report | Print
Oct 31, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for the review! We are thrilled to hear that you had a positive experience with our service department. Providing top-notch service and going above and beyond for our customers is always our goal. We appreciate the recommendation and look forward to serving you in the future!

October 29, 2025

I just think they could do a little bit better just in everything right from sales to parts to service should be on top of their game More

by Tim.g.tally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kk Mazviwanza, Andy Tran
Report | Print
Oct 31, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We always strive for excellence in everything we do, and we will continue to work towards providing the best sales, parts, and service experience for our customers. We appreciate your support!

October 29, 2025

Service adviser was friendly knowledgeable helpful. I will be back again. Vehicle was ready quickly More

by Larrybensch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Oct 31, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled that you had a great experience with our service adviser and that your vehicle was ready quickly. We can't wait to welcome you back again soon!

October 27, 2025

Great and fast service got my oil changed with in minutes friendly staff very happy customer thank you More

by Annasam119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadym Vovk, Andrew Bonyai
Report | Print
Oct 29, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Annasam119, Thank you for your kind review! We are so glad to hear that our team provided efficient and friendly service during your oil change. Your satisfaction is our top priority and we appreciate your business. See you again soon!

October 24, 2025

Great service, keeping the customer update and very friendly. This is our 4th vehicle from here and we’re never disappointed More

by wesconeug
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Report | Print
Oct 25, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

"Thank you for your kind words and continued support! We're glad to hear that our service and friendly staff have kept you coming back for your 4th vehicle. We look forward to serving you for many more to come." #HappyCustomers #ExceptionalService

October 24, 2025

I was in the process of purchasing a vehicle from Crosstown Chrysler, but after learning more about one of their former employees and seeing that his partner still works there, I changed my mind. As More

by YEGconsumerwatchJanuary
Recommend Dealer
No
Employees Worked With
Jecris bautista, Adora Pamolar
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Oct 25, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for letting us know about you concern. Please don't hesitate to reach out to our management team to discuss further. Thank you again.

Oct 27, 2025 -

YEGconsumerwatchJanuary responded

Thank you for the response. I was in the research stage looking at purchasing a Jeep Cherokee when I reviewed publicly available licensing information. AMVIC’s registry lists Jecris Bautista’s salesperson licence as “Cancelled by Registrar” effective September 24, 2025. I also noted that Jecris is not listed on Crosstown Chrysler’s official staff page, which suggests awareness that he is not permitted to act in a licensed role. However, there remains a public Facebook page titled “Jecris Bautista & Adora Pamular at Crosstown Chrysler Jeep Dodge” that promotes vehicle sales connected to your dealership, even though the page is not officially owned by Crosstown. Under Alberta’s licensing rules, only registered salespeople may represent themselves as selling or promoting vehicles, and advertising must not create a misleading impression about who is licensed to act on behalf of a dealership. Given that Crosstown branding and sales-related content continue to associate Jecris with your dealership despite his cancelled licence and absence from the official staff roster, I am simply requesting clarity to ensure consumers are not being misled into dealing with an unlicensed individual. I have retained screenshots, URLs, and timestamps for AMVIC’s records and will update my review if further clarification is provided.

October 23, 2025

Thank you so much Emre for being cool,nice ,kind,and very approachable .. you’re the best..!! More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman
Report | Print
Oct 25, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

We're thrilled to hear about your wonderful experience with Emre! Our team takes pride in providing exceptional service to our customers. We appreciate your kind words and look forward to welcoming you back soon. Thank you for choosing us! 😊🙌

October 23, 2025

Chad was awesome to deal with. The service at Crosstown is excellent! The service manager Brian is the bomb! More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad & Brian
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Oct 25, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for the amazing feedback! We are thrilled to hear that Chad provided exceptional service and that you were impressed with Brian and our team at Crosstown. We are committed to providing excellent service to all of our customers and we look forward to seeing you again soon.

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