Crosstown Chrysler Dodge Jeep Ram

Dealt with Jayme in Service. Very detailed and was willingly to look into questions I had and got back to me promptly. Very detailed and was willingly to look into questions I had and got back to me promptly. More

Very efficient and friendly staff. Got in at promised appointment time and the drop off and pick up of my vehicle was seamless. Got in at promised appointment time and the drop off and pick up of my vehicle was seamless. More

Thank you for your excellent service. I really liked the quality of your service and truly appreciate the professionalism and dedication of your staff. I really liked the quality of your service and truly appreciate the professionalism and dedication of your staff. More

I enjoyed my encounter with this dealership and especially Mayor. He went above and beyond and got me a great deal. I would recommend him to anyone looking for a vehicle especially Mayor. He went above and beyond and got me a great deal. I would recommend him to anyone looking for a vehicle More

Jayme kept me consistently informed on my vehicle and worked with me for a quick turn around. Thanks for your help Jayme! worked with me for a quick turn around. Thanks for your help Jayme! More

Good dealership, service department Vanessa was super helpful and nice to deal with she deserves 5 stars helpful and nice to deal with she deserves 5 stars More

Was treated with respect and appreciate the knowledgeable staff Choices of vehicles made the shopping for a vehicle very eaasy staff Choices of vehicles made the shopping for a vehicle very eaasy More

The work on my vehicle was completed as expected and in a timely manner. Vanessa my services advisor was very helpful. timely manner. Vanessa my services advisor was very helpful. More

Hello. I came across your review about Crosstown Chrysler — unfortunately, your experience sounds very familiar. I had a similar situation with this dealer I came across your review about Crosstown Chrysler — unfortunately, your experience sounds very familiar. I had a similar situation with this dealership (Jeep Compass): repeated service visits and ongoing warranty issues that were never properly resolved. As a result, I was forced to take my vehicle to another dealership — Derrick Dodge, after Crosstown effectively stopped addressing the warranty concerns. Since issues like this with Crosstown do not appear to be isolated incidents, I would strongly recommend contacting AMVIC (Alberta Motor Vehicle Industry Council). I filed a formal complaint, and my case has already been escalated to the Investigations Department. If you decide to submit a complaint, you may optionally reference AMVIC Case No. 25-11-277 as a related example, which can sometimes help the regulator identify recurring issues with the same dealer. Of course, the decision is entirely yours — I’m simply sharing my personal experience and the step that ultimately proved necessary in my situation. More

Emmanuel and Adam Najjar were so professional and amazing. Appreciate their dedication and commitment Highly recommended amazing. Appreciate their dedication and commitment Highly recommended More