Crosby Volkswagen

This was the second vehicle that my partner and I have purchased from Crosby. The staff are knowledgeable, friendly, and easy-to-work with. Sales staff are attentive and low-pressure. Although I am a y purchased from Crosby. The staff are knowledgeable, friendly, and easy-to-work with. Sales staff are attentive and low-pressure. Although I am a younger client, I felt that I was taken seriously at Crosby - this was not the case at other dealerships in the Kitchener-Waterloo area! Sales staff at Crosby encourage long test-drives so that you can spend as much time as you need in the vehicle you may be buying. Again, this is not something that we experienced at other dealership where we were told "not to stay out to long". Crosby quotes are comprehensive with no hidden fees or misrepresented costs. Sales staff are honest and work hard to get you the best deal possible. Thanks Vinny for helping me to find the perfect car! More

This is my very first Volkswagen purchase and I'm extremely happy and lucky to have this Golf TDI. I love this car you can really feel quality and difference of a german engineered car, it is an amaz extremely happy and lucky to have this Golf TDI. I love this car you can really feel quality and difference of a german engineered car, it is an amazing car the more I drive it the more I love it. Vinny, Conrad and Kaitlin were very friendly, professional and knowledgeable about my vehicle purchase and delivery. They gave me an amazing car with an amazing price, I know I wouldn't be able to find such a great deal or service like this anywhere else but VW Crosby. I recommend you come into VW Crosby for your next new/used vehicle purchase you will not be disappointed! More

Vinny collected my requirements and what was important to me. For my test drive Vinny encouraged me to take a route similar to my daily drive and get a real feel for the car. Crosby was not the only dealersh me. For my test drive Vinny encouraged me to take a route similar to my daily drive and get a real feel for the car. Crosby was not the only dealership I visited that day but it is the one I came back to. There was no comparison in the drive and the experience from purchase, finance to picking up the vehicle was professionally handled. More

Great customer service with sales - Viny - and with Kaitlin who helped us with the new features upon Delivery of the new vehicle. I would recommend this dealership once again.. We have purchased sever Kaitlin who helped us with the new features upon Delivery of the new vehicle. I would recommend this dealership once again.. We have purchased several Volkswagens in the past 7 years and feel most comfortable with this dealership. More

The Jetta is the 14th brand new car I have purshased in my life, and the experience at Crosby VW was by far the best ! Everyone has been so friendly and helpful, but Vinny Luka was the main reason I bought my life, and the experience at Crosby VW was by far the best ! Everyone has been so friendly and helpful, but Vinny Luka was the main reason I bought my VW Jetta at Crosby VW. An infectious smile, not pushy, not in a hurry, had the answers to all my questions, and made the whole experience of buying a new car a " piece of cake ". And let's not forget Andrea, Kaitlin and Morgan. All followed Vinny's lead with their friendly, professional manner. I love the car so much, I don't miss my Cadillac CTS at all. And I was concerned that I would, or at least could have regretted the move to a Jetta. The car fits my needs perfectly, and the staff at Crosby VW are a huge part of my satisfaction. Thank you very much !!! More

Vinny created a pleasant buying experience - honest , up front, really trying to help - even when I appeared a bit off the wall with details. He solved my Steering Wheel problem, my Roof Rack issue and my I front, really trying to help - even when I appeared a bit off the wall with details. He solved my Steering Wheel problem, my Roof Rack issue and my Insurance concerns - very friendly person to deal with. The final deal was the icing on the cake. More

Vinny was excellent in every step of my purchase! He is very good at what he does and Crosby VW should feel lucky to have him selling their cars. very good at what he does and Crosby VW should feel lucky to have him selling their cars. More

This whole process was very pleasant and not your typical car salesperson experience. There was no pressure and Conrad was very responsive to our questions and concerns. I would definitely recommend Crosby. car salesperson experience. There was no pressure and Conrad was very responsive to our questions and concerns. I would definitely recommend Crosby. More

I was in the process of shopping for a new car and came to the Crosby dealership, thats where I met the awesome and friendly Vinny Luka! I went to a couple different volkswagen dealerships but Crosby along to the Crosby dealership, thats where I met the awesome and friendly Vinny Luka! I went to a couple different volkswagen dealerships but Crosby along with Vinny just made me feel right at home! I enjoyed the honest advice i recieved from him, he made choosing a car very simple and easy and also gave me an awesome deal on it!! If anyone out there is looking for a new or used vehicle, its really a no brainer, go see Vinny!! You wont regret it!! More

Conrad was a pleasure to work with. He made the trade-in and purchase process very easy which resulted in a simple experience. A very much appreciated and pleasant surprise was a reduction in pricing that h and purchase process very easy which resulted in a simple experience. A very much appreciated and pleasant surprise was a reduction in pricing that he discovered on a loyalty program without me prompting for it. Additionally, going through the financials and the delivery cycles with the others on the team was a pleasant experience. I would definitely recommend Conrad and the team at Crosby VW to anyone purchasing a VW. More