Crosby Volkswagen

I felt like I went to Volkswagen University after going through the buying process with Conrad. I knew everything about the car before I even agreed to purchase it. Conrad is an expert at help you pick the through the buying process with Conrad. I knew everything about the car before I even agreed to purchase it. Conrad is an expert at help you pick the right car for you and making sure you get it, even if he has to bring it in from somewhere else in Ontario. From start to finish, my car-buying experience was excellent and I will be back to Crosby VWAudi to see Conrad in four years when my lease expires. I have already referred Conrad to other people I know looking to buy a car. I definitely recommend Conrad and the Crosby VWAudi team to anyone and everyone. More

Everyone at the dealership was great. Vinny helped me out by attending my house to finalize the deal since this cars was a gift for my son. I flip cars constantly and can honestly say that I have have n out by attending my house to finalize the deal since this cars was a gift for my son. I flip cars constantly and can honestly say that I have have never had service like this in the past!! Thanks again to Vinny for making me experience a memorable one. Sam Theocharis More

Vinny was great! This was my first car purchase ever and he made the experience not only clear and understandable, but also fun and exciting. His passion for the product was evident from our first conversat he made the experience not only clear and understandable, but also fun and exciting. His passion for the product was evident from our first conversation and he made the entire purchasing process so easy. Whenever I had what was probably a "dumb" question, he answered with sincerity and care - I really appreciated that. When there was a mix-up with my monster mats too, he was totally on it! Overall, I found Vinny to be a very positive person to work with... enthusiastic and just all-round terrific. More

Crosby always gave me good service on my first Jetta. The Crosby staff were always helpful and accomodating. The VW jetta diesel also gave me good service and great fuel economy. Crosby staff were always helpful and accomodating. The VW jetta diesel also gave me good service and great fuel economy. More

The staff at VW Crosby are always very friendly and knowledgable about the products they are selling. Any questions I had while purchasing my vehicle were answered right away. I would recommend the s knowledgable about the products they are selling. Any questions I had while purchasing my vehicle were answered right away. I would recommend the sales team at Crosby VW to anyone looking to buy a car! More

I was impressed with how quickly Vinny Luka returned his emails even in the late evening. Vinny is not your normal stereotypical salesperson. He is supportive and worked hard to get very close to the price emails even in the late evening. Vinny is not your normal stereotypical salesperson. He is supportive and worked hard to get very close to the price I offered. I highly recommend Vinny and Crosby VW. More

Every visit to this location has been amazing dr day one but our last visit was one to hold the bar to. I went in for a simple service and was helped quickly then I took a look around the show room and Vi but our last visit was one to hold the bar to. I went in for a simple service and was helped quickly then I took a look around the show room and Viny was patient in answering my questions asked me all te questions I needed to answer to make sure I had what i needed in a vehicle. Andrea made sure I saw all th necessary extras I may need and made some rather good suggestions. Kaitlyn was professional friendly and inviting I truly enjoye the pick up of this vehil le u folks are all amazing from limo drivers to mechanics best dealership we've ever been to. More

Vinny was thorough with my quote and always got back to me quickly with the revisions I needed and the search for the vehicle I wanted. He made purchasing my new Jetta painless and a wonderful, and an exci me quickly with the revisions I needed and the search for the vehicle I wanted. He made purchasing my new Jetta painless and a wonderful, and an exciting experience. Andrea helped me in understanding the extras I purchased for my new Jetta and why they were important. She responded to my email questions promptly. Kaitlin was awesome. She had all the paperwork done for me on pick-up day and made it quick as you know, all we want is to drive the new car. Her customer service skills are amazing. I asked about new floor matts and she immediately took me over to the Service Department and in 5 minutes the matts were bought and paid for. She also helped me with setting up my Bluetooth and phone numbers in my car. My overall experience was way better than I had expected and I can say I have never received service like this when buying a car. This is my 3rd VW and will be buying another in 4-5 years! I love my new Jetta Highline! More

I am very pleased with the level of service that Vinny and his colleagues provided. They each made the buying experience easy and stress free. and his colleagues provided. They each made the buying experience easy and stress free. More

Took advantage of a special promotion which you gave to us despite not being a prior client. Good trade in value, promptly delivered our vehicle. No pressure tactics, pleasant young staff that took us thro us despite not being a prior client. Good trade in value, promptly delivered our vehicle. No pressure tactics, pleasant young staff that took us through the options and explained the implications of each choice. More