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Crosby Volkswagen

Kitchener, ON

4.9
459 Reviews

1175 Weber St East

Kitchener, ON

N2A 1C1

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459 Reviews of Crosby Volkswagen

January 16, 2024

The service team and Crosby is amazing. They take the time to listen to your concerns to fully understand what needs to be done. They will also keep you informed as to the progress and stat More

by Ryan H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan Holm, 5 Stars, Rachel Currah-Huras, Troy Richert
January 16, 2024

Always great service when I have to bring my VW Passat to Crosby. Great mechanic and friendly staff. More

by steve.gisela
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Currah-Huras
January 08, 2024

Always impressed with their Service Department. Very professional and friendly. They listen to your complaint and go above and beyond to solve the problem. I give them 5 stars also because I never More

by Saef hindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah and all team, Rachel Currah-Huras
December 28, 2023

Always Great service when have to bring my 2018 Tiguan in for regular maintenance service. More

by robjuranovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Zettler, Rachel Currah-Huras
December 22, 2023

Excellent service once the back ordered parts arrived at the service department, 10 to 20 days was rhe time frame given, got the part in 15 days. More

by Dean brock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Currah-Huras
December 05, 2023

Excellent service department. The advisors worked as a team to ensure that the service work requires was taken care of in a timely and professional manner More

by JANDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Zettler, Tom Pecarski, Rachel Currah-Huras
November 23, 2023

Great service team and exact timing with a great follow up and very reliable work thank you More

by nabomansour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Currah-Huras
November 23, 2023

I had an excellent experience with Aaron when buying my new Jetta. I also wanted to say Nathan was great when I came in for a test drive. Both answered all my questions and were very thorough and patient t More

by nihayafahoum
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Zomer
November 18, 2023

A well run service department. Advisors are thorough and keep the customer informed and updated on any changes or requirements during the service appointment. More

by HS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom P .. Service
October 20, 2023

What is there to say. Of course the staff is courteous and friendly. They know your name as you walk in and make sure the car is taken well care off. They’ll even wash it More

by Bernhard Mengel
Recommend Dealer
Yes
Employees Worked With
Rachel Currah-Huras