Crosby Volkswagen

Best Dealership Recently purchased a 2017 VW Golf from Crosby VW with the help of Jarrett in the sales department. It was an easy transaction, we got the car we were Recently purchased a 2017 VW Golf from Crosby VW with the help of Jarrett in the sales department. It was an easy transaction, we got the car we were looking for and we were given the best price with no hassle. Jarrett was incredibly helpful in laying out our options and very patient as this was my wife's first brand new car. Crosby VW continues to be our only stop for anything VeeDub in the K-Dub area. Great dealership! More

Outstanding dealership experience We had a 2013 VW TDI Passat and were looking at options while deciding what to do about our diesel vehicle. After hours of homework and numerous visit We had a 2013 VW TDI Passat and were looking at options while deciding what to do about our diesel vehicle. After hours of homework and numerous visits & test drives with other dealers, we ultimately returned to VW because of overall quality of the product. We opted for the TDI trade in against the purchase of a new vehicle. The overall experience was wonderful, all staff are very professional and in particular, our experience with Chris Sousa made us realize we made the right decision. Chris is professional, respectful and has a wonderful sense of humor, who put up with my numerous questions, concerns and demands. I decided on a new 2017 Jetta TSI, but was particular about getting Highline model, with navigation, the technology package and was looking for a particular colour, Rudy Red Metallic. A Jetta in this particular colour with all my requirements wasn’t in the immediate inventory, but Chris went to work searching the various inventories for the vehicle I wanted. Chris found a vehicle and a deal was struck and when the vehicle arrived at Crosby VW and we had a look at it, I was extremely impressed. We were so impressed with Chris’ work ethic that my wife and I decided to purchase a second vehicle to replace another. We are now a complete VW family with a Ruby Red Jetta Highline and a Midnight Blue Golf TSI. Thanks for the outstanding work by Chris Sousa and all the help from Kate Martin and Luke Ozugowshi. It was the people of this dealership that made the difference and made the experience positive. This is a relationship we hope to maintain for a long time. Well done! More

Refreshing customer experience Buying your first car as a young woman isn't fun. After visiting a ton of dealerships who treated me like a child, would only speak to my boyfriend (w Buying your first car as a young woman isn't fun. After visiting a ton of dealerships who treated me like a child, would only speak to my boyfriend (who wasn't buying the car), and wouldn't respect my opinion or research, I was elated to experience the professionalism and helpful attitudes that the Crosby VW team exhibited. More

Love my Jetta GLi Jil was very helpful, informative in helping me get my Jetta. This is my first German vehicle ever since I have had my license since 1993 and she mad Jil was very helpful, informative in helping me get my Jetta. This is my first German vehicle ever since I have had my license since 1993 and she made the buying process very smooth. I would recommend Jil and the Crosby VW team in a heartbeat More

As Easy as it Could Be I traded in my 2012 Jetta TDI through the VW TDI-recall process and it was handled professionally by the Crosby VW staff in general and James Carmean I traded in my 2012 Jetta TDI through the VW TDI-recall process and it was handled professionally by the Crosby VW staff in general and James Carmean in particular. From the initial planning to actual delivery of the vehicle James was professional, courteous and had a sense of humour. I did not feel pressured into any decisions and I was greeted personally by name each and every time I went into the dealership. More

First Car Purchase I had a fantastic experience with Jil and could not be happier with my purchase. She made the experience relaxed and easy which was exactly what I nee I had a fantastic experience with Jil and could not be happier with my purchase. She made the experience relaxed and easy which was exactly what I needed for my first car purchase! More

Pre-owned Perfection I contacted Jarrett looking for a pre-owned Golf TSI. These aren't too common, but Crosby had exactly the one I wanted. When Jarrett was unavailable, I contacted Jarrett looking for a pre-owned Golf TSI. These aren't too common, but Crosby had exactly the one I wanted. When Jarrett was unavailable, other employees were happy to help me out. Jarrett was extremely friendly, listened well and showed me all the great features of the car. He also did a great job getting the price down and providing a lovely trade-in valuation. I highly recommend the young man. It was a pleasure working with him. More

Great experience I am so happy with my new Golf. Jill was very informative and helpful, and easy to deal with. I went in on a Wednesday, and on Thursday my new toy w I am so happy with my new Golf. Jill was very informative and helpful, and easy to deal with. I went in on a Wednesday, and on Thursday my new toy was waiting for me. I couldn't be happier, and we will be going back to see Jill in the fall for a second vehicle. More

"Jetta" Jarrett Neal This was my first experience with a dealership and Jarrett really knocked it out of the park. My wife and I felt really comfortable from the time we f This was my first experience with a dealership and Jarrett really knocked it out of the park. My wife and I felt really comfortable from the time we first sat at his desk to the moment we drove off the lot in our new vehicle. Jarrett was knowledgeable about the vehicle and was able to answer all (mostly my wife's) questions about the car and the leasing process. We love the car. Thanks again for all of your help. More

excellent service we purchased our first vehicle from this dealer and Jarrett was an excellent sales man. He spent a lot of time with us to answer all our questions and we purchased our first vehicle from this dealer and Jarrett was an excellent sales man. He spent a lot of time with us to answer all our questions and stayed past his work hours to accommodate us. More