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Coventry North Jaguar Land Rover
Woodbridge, ON
106 Reviews
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106 Reviews of Coventry North Jaguar Land Rover
April 03, 2018
unprofessional staff, they do not reply to call or e-mails . They are unprofessional , Picked up Range Rover on 24th March and Had to return back on 27th , reasons Dealer lost second key , had dent on Dash pol They are unprofessional , Picked up Range Rover on 24th March and Had to return back on 27th , reasons Dealer lost second key , had dent on Dash polished part , dash board not aligned , Sim card no good . I have been told to wait 4 to 6 weeks to get keys and Parts , Called every one they do not care or reply finally I gave up with the Vehicle .this is the worst car dealer experience I had . Some of their staff is Rude they need to be trained or sent to other dealers . More
by Sukhbir
Employees Worked With
Annie Ning, Giancarlo Pallante
January 15, 2018
Unprofessional and rude Unprofessional and very rude staff, they need training on what customer service is. You will not be acknowledged when you walk into the dealership, bu Unprofessional and very rude staff, they need training on what customer service is. You will not be acknowledged when you walk into the dealership, but before you even go in you'll have a xxxxx of a time to get a parking since they only have two parking spots, and when your trying to leave a service dumb xxx will most likely park right behind you knowing your trying leave. The parts and service department are the worse. They mess up orders and never get back to you. They need an overhaul of the management and their obnoxious staff More
by seelir19
Employees Worked With
Parts dept
April 21, 2017
Excellent experience I would highly recommend this Dealership to family and friends . Brittney Gruning was amazing to deal with and would be the main reason for my recomm I would highly recommend this Dealership to family and friends . Brittney Gruning was amazing to deal with and would be the main reason for my recommendation. Cheers Rick More
by Rick shouldice
Employees Worked With
Brittney Gruning
November 29, 2016
Worst experience ever !! Wow David you posted a review on Nov 11 and I went through the same and bit worse experience today. Their staff at front desk is rude and complete una Wow David you posted a review on Nov 11 and I went through the same and bit worse experience today. Their staff at front desk is rude and complete unattending. We were told few mins wait and we asked to be called that we are looking at cars in your parking lot. We came back and she said I looked everywhere I couldn't find you so we gave your sport to someone else so please wait. Gave us a Sales person ( Brittney) worst experience ever. Not at all welcoming. Regardless discussed options and left with the info to be provided to us on Saturday. Come Monday I asked but no info and then tue she came back after my abrupt email to her if she really wanna sell the car and gave me the options and asked her to move forward asap. They called three times to the manager and her to confirm, no reply and then an out of context email that car was sold on sat evening only we are trying to find something else. This dealership thinks they are above god or something so I'll make sure I don't send a single person to this dealership. Completely unprofessional and worst service ever!! More
by Atin
Employees Worked With
Brittney
November 11, 2016
xxxx this dealership I Order the car from this dealership and put the deposit, but they sale the car to someone else, xxxx this dealership, don't buy the car from this dea I Order the car from this dealership and put the deposit, but they sale the car to someone else, xxxx this dealership, don't buy the car from this dealership forever. More
by David
Employees Worked With
xxxx
September 14, 2016
Excellent Car Buying Experience Brittney Gruning from Coventry made buying our Range Rover Evoque the best car buying experience we could have ever asked for. Her professionalism and Brittney Gruning from Coventry made buying our Range Rover Evoque the best car buying experience we could have ever asked for. Her professionalism and knowledge are second to none and she found the perfect vehicle to suit our specific needs. Brittney has a no pressure, no rush manner and demonstrated genuine appreciation of our business. She even contacted us a few days after pick up to ensure that we were still loving our 'Red Rover'. The finance manager, Michael Kim also dealt with us in a thoughtful, caring way. We highly recommend this dealership and of course.....Brittney! More
by evoque,gail
Employees Worked With
Brittney Gruning, Michael Kim
September 01, 2016
Great Product and outstanding customer service experience The Product exceeded my expectations and the customer service I received was outstanding. The Brand has improved significantly in the last year. I wou The Product exceeded my expectations and the customer service I received was outstanding. The Brand has improved significantly in the last year. I would like to see more dealerships serving the GTA and Jaguar should offer a Maintenance program similar to their competition. More
by Michael Pearlman
Employees Worked With
Richard Gasner
August 09, 2016
Evoque Great experience, drove in on a Tuesday, met Brittney, looked around brought my wife Dana Saturday and purchased the Evoque , Autobiography Edition. Great experience, drove in on a Tuesday, met Brittney, looked around brought my wife Dana Saturday and purchased the Evoque , Autobiography Edition. Brittney is very professional and has great knowledge with regards to the Range Rover . More
by Dana1616
Employees Worked With
Brittney
July 27, 2016
excellent sales consultant-Brittney I went in today to test drive a Jaguar. Brittney was my sales consultant. She was extremely helpful, honest, and professional. She knew her product ve I went in today to test drive a Jaguar. Brittney was my sales consultant. She was extremely helpful, honest, and professional. She knew her product very well. Overall, it was a very positive experience, thanks to Brittney. More
by Russ
Employees Worked With
Brittney
June 11, 2016
Great Service Great experience start to finish, very thorough process, very knowledgeable staff that was very friendly. This was my first time dealing with Jaguar Great experience start to finish, very thorough process, very knowledgeable staff that was very friendly. This was my first time dealing with Jaguar and it will not be my last More
by V
Employees Worked With
Brittney
