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Courtesy Chrysler Dodge Jeep RAM

Calgary, AB

4.3
2,509 Reviews

125 Glendeer Circle Southeast

Calgary, AB

T2H 2S8

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Showing 2,509 reviews

August 13, 2016

AWESOME 5 STAR!!!! ⭐️⭐️⭐️⭐️⭐️ April went above and beyond for me!. Great communication stayed in touch with me updating me along the way. She made sure everything I needed done was More

by Cody300S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Thomas
August 11, 2016

Great Service and Great team. This is the second vehicle purchased there. I drive from Edson to Calgary for the sales and they have a large inventory to choose from. They have ev More

by Brian Babcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob McNeil
August 11, 2016

Dodge caravan 2015 All staff there is very helpful.they all great by helping the customers to get a low interest rate.me and my husband have a poor credit but still they More

by Ally28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Maudsley, Joe Tarzwell, Thomas Cardinal, Tonjia Feltham, Amber Chan, Briare Crawford, Yousef Mroue, Marc Stokes
August 10, 2016

Rob Mcneil I would like Rob for his help in the purchase of my new vehicle. He was very attentive to my needs and did not try to over sell the product. As a pote More

by Rambuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob McNeil
August 10, 2016

Very friendly and helpful Krista was very friendly, professional, and helpful. She informed me about everything that was being worked on and was very pleasant to deal with. Als More

by Trevor Board
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Seagrave
August 10, 2016

Great team! Just bought a new Jeep from Courtesy Chrysler they were really helpful with finding me when I was looking. At first I wasn't sure if I was buying new More

by Bearded Jeep owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lanette Andreas, Todd Christensen, Marc Stokes
August 09, 2016

Great experience at the dealership I always go to Rob for my vehicle needs. He is friendly, not a pushy salesman and very knowledgeable with the vehicles. Thanks again Rob!! More

by anorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob McNeil
August 09, 2016

Quick! In and out with my new wheels in about 3 hours! Very please with the experience. Jackie was top notch and made sure I was happy. I will be back for sure to buy my next vehicle. More

by B pfeifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lanette Andreas, Darrell Sirelpuu, Jacquelyn Sylvester
August 09, 2016

The sales staff was very pushy and not very honest. I purchased a 2016 Jeep Cherokee Trailhawk and feel like I was duped. I will say that I should have done more research (that is my bad) I asked for sp More

by Dedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Chopp, Nick McCartney, Marc Stokes
Sep 28, 2016 -

Courtesy Chrysler Dodge Jeep RAM responded

Hi Dedee, Thank you for your feedback. I have read your review and want to make sure your vehicle was taken care by our team. Were the issues resolved? Has there been any other issues since? Sometimes, because the vehicle is brand-new and it is in our inventory untouched until purchased, it will need to be boosted, etc to get it running. All other issues such as scratches, a tear, and full clean are a part of our delivery process and this should have been completed. Please let me know. Thank you, Vida Nikravan, Executive Assistant

Sep 29, 2016 -

Dedee responded

Hi Vida, The issues that I brought up with the vehicle when I wrote the original rating were looked after but not to my satisfaction. The vehicle has since been brought in for a leaky roof and kept and I was not provided a loaner even though it was a "brand new" vehicle. ALSO the vehicle was not cleaned after they fixed the roof, all of the water that they sprayed on it to find out where it was leaking from was left in the Jeep. Issues not in the rating: You guys took my Journey and were supposed to pay off the loan and because you sent the loan off late I was not reimbursed the correct amount from Scotia bank and when I advised Marc of this he told me (and my husband) that he would correct it and cut a check for the difference and mail it out. Needless to say that the check has not made an appearance at my home despite the number of messages I've left for Marc. He has yet to return my calls or corrected the issue. The dealership was supposed to transfer my license plate from the Journey to the Jeep and instead ordered a completely new plate and even though they had my vehicle for a ridiculous amount of time to fix an electrical issue they could not change out the plate (the plate was there at the dealership) and instead allowed me to drive out of the dealership with an illegally plated vehicle. I live in Cochrane and did not find out that I was driving a vehicle with the incorrect license plates until I got home and had to come all of the way back into Calgary (closed to 40 kilometers {80 round trip}) to get the correct plate put on and I all got from the dealership was an “oops, sorry not sure how that happened but we will not charge you for the new plate”. The above coupled with the fact that this is my 3rd brand new Chrysler Group vehicle in the past three years and is by far the worse buying experience of my life. Unless something is done I can guarantee that it will be my last. While I can understand your excuse for what happened with the new vehicle delivery I cannot accept it. The Jeep should have been inspected before being sold. It should have been cleaned before being delivered. I sent an email a while ago to the dealer principle, the Salesman and the Finance Officer and received no reply, I cannot say that I am surprised. I am guessing that the employees follow by example.

August 07, 2016

Great service Justin was very helpful, he found exactly what i was looking for and was very accomodating on adding in the features the truck was missing. More

by Zed Project
Recommend Dealer
Yes
Employees Worked With
Justin Hrappstead
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