Courtesy Chrysler Dodge Jeep RAM

Great experience! Omar made my purchase extremely easy and enjoyable! He was very honest and did the absolute best to make sure I was satisfied with my new truck. I wou Omar made my purchase extremely easy and enjoyable! He was very honest and did the absolute best to make sure I was satisfied with my new truck. I would highly recommend him to anyone looking to buy a vehicle new or usedomar can get you what need! More

Disappointing Service Booked the appointment 10 days ahead of time and ordered passenger side window to be replaced. Brought vehicle in and was told at that time the window Booked the appointment 10 days ahead of time and ordered passenger side window to be replaced. Brought vehicle in and was told at that time the window was on back order. Got oil change and other service at that time. Decided to do own oil change at next service interval to discover that oil drain plug had been rounded off with an impact and was in there so tight I couldn't get it out. Arranged another appointment with Courtesy and was told that window was still on back order 2+ months later. No explanation given for drain plug. Previous vehicle was over-filled with oil resulting in damaged oil-pump. Was replaced on warranty, but it seems they can't even get an oil change right. Needless to say, I won't be back to ANY Chrysler dealer for service of any kind. Better of to go with a private, warranty-approved mechanic shop. More

Great to work with Met Omar out on the lot, found him to be informative and genuine right off the bat. Every request was satisfied, and really couldn't ask for more. I w Met Omar out on the lot, found him to be informative and genuine right off the bat. Every request was satisfied, and really couldn't ask for more. I wouldn't hesitate to send anyone looking for a vehicle to Omar More

Purchase from Manitoba This was my first time purchasing a vehicle through a dealership. Liz made it easy for me and felt no pressure at all. Everyone was great to work with This was my first time purchasing a vehicle through a dealership. Liz made it easy for me and felt no pressure at all. Everyone was great to work with and I recommend anyone to go see her More

Shady business practices Where do I begin, I cannot ascertain why my experience with courtesy is poor. I can say that given my last two vehicles were purchased through the Where do I begin, I cannot ascertain why my experience with courtesy is poor. I can say that given my last two vehicles were purchased through them, today made it crystal clear never to bring my business to them. Customer service involves active listening and acknowledging my concerns. It seems the team only reacts to dismay or discouragement from the customer, then they take action. For example, I waited patiently for my appointment on the s08 recall, but weeks to months go by and no appointment . Called last month and said I was not on the list and would be scheduled shortly . I call this week and express my disappointment then all of sudden the parts and appointment are ready to go immediately ?! Also, I find it no coincidence whatsoever that your sales reps constantly call me to try and trade in the same vehicle while waiting for this appointment And now for the icing on the cake I am told that my Dodge journey needs a wheel alignment, according to courtesy I just purchased new wheels and got a wheel alignment weeks ago, but listening to your incompetent service and sales reps has resulted in a waste of my time and effort Let me explain what I mean ,I took my vehicle to fountain tire who did the wheels and alignment and they found no issue whatsoever When I purchased the same vehicle back in May 2015 it took months for the promised remote start to be installed. This is not service, this is a complete disregard to your customers More