Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Purchased Used I was recently on the hunt for a used vehicle, and was fairly specific with what I was looking for. Ariel was able to show me a couple that had the f I was recently on the hunt for a used vehicle, and was fairly specific with what I was looking for. Ariel was able to show me a couple that had the features I wanted and were within my budget. I took the night to consider, and went for a test drive the following day. In the meantime, there were other vehicles on my list to view that day. In the end, I came back to Courtesy. The main reason for this, was the customer service. I'm the kind of 'buyer' who will walk away at any sign of pressure from a sales person... it rubs me the wrong way and lacks sincerety. While dealing with Ariel, he was patient with my questions and my desire to look at other vehicles elsewhere. The purchase process was simple, and he kept me updated with a few extras I had asked for. I would/will recommend Ariel and Courtesy to others, and will look to see how he can help me in the future. More
Second vehicle purchase here. I have just purchased my second vehicle from Courtesy Chrysler. I loved my Caravan Sport for 16 years. Courtesy provides excellent Service and a cou I have just purchased my second vehicle from Courtesy Chrysler. I loved my Caravan Sport for 16 years. Courtesy provides excellent Service and a courtesy shuttle that made my life easier. The staff are very helpful and friendly. I know I am going to love my new Cherokee Limited for a long time. I highly recommend their dealership. More
2nd time This was the 2nd truck we have bought from courtesy. Both were a good experience and they went out of their way for me to get the truck we wanted. This was the 2nd truck we have bought from courtesy. Both were a good experience and they went out of their way for me to get the truck we wanted. More
Good Will Warranty Expired I had just returned from a business trip where my odometer went over the 60 K on sensor coverage, by 240 kms. Ahmed Enahas was the service manager I had just returned from a business trip where my odometer went over the 60 K on sensor coverage, by 240 kms. Ahmed Enahas was the service manager involved and he authourized the warranty coverage of the repair of the oil sensor. This pre-emptive action made the experience less stressful and non-confrontational. I greatly appreciated this. More
Terrible customer service service staff have no basic knowledge. Called four times to find out the hours of operation for an oil change. Nobody seemed to know the closing time. service staff have no basic knowledge. Called four times to find out the hours of operation for an oil change. Nobody seemed to know the closing time. Left messages for people and nobody called back. Finally went down there to take care of it and they were closing. Turns out You can't get an oil change past 3:30. The one time we have taken our car in there for a service they didn't fix the problem and so will Have to take it back eventually to hopefully get it fixed again. Basic customer service skills are seriously lacking at this dealership. Some of the staff are extremely rude. Especially the shuttle bus driver lady. The experience with the sales staff when buying our car was good. But once the sale is done beware! Will not buy another car from this dealership ever again. More
Superb Buying Experience! I purchased a very specific truck at this dealership and the sales team (Darrell and Liz) went far beyond my expectations in insuring that they locate I purchased a very specific truck at this dealership and the sales team (Darrell and Liz) went far beyond my expectations in insuring that they located and found exactly what I was looking for at a more than fair cost. The financing team (Lanette and Candace) were also extremely accommodating, beyond expectations. I am a long term client at this dealership, I will continue to remain so and I highly recommend that if anyone wants to purchase a vehicle, this is the place! Thank you for not giving up regarding my request (when most dealerships would, as the norm) and making a loyal customer VERY, VERY HAPPY! More
Vehicle purchase Just purchased a truck and could not be happier, everything went so smooth and they are very accomodating, will defintly reccomend and be back, scott Just purchased a truck and could not be happier, everything went so smooth and they are very accomodating, will defintly reccomend and be back, scott sinclair is the guy to see and mike the used car manager. Thanks again. Joan in parts is the girl to see to. More
Dodge Journey Ariel is the best. We have been looking for an SUV for awhile. When we came to Ariel he was so friendly and helpful. He showed us the car and told us Ariel is the best. We have been looking for an SUV for awhile. When we came to Ariel he was so friendly and helpful. He showed us the car and told us everything about it. I would definitely recommend him to anyone. More
Return customer and will be back again for next car. bought a dodge ram for my wife the sales team Nick was very helpful in addressing her needs. Candace was great in finance. Good dealer. bought a dodge ram for my wife the sales team Nick was very helpful in addressing her needs. Candace was great in finance. Good dealer. More
Excellent and very pleasurable I recently purchased a 2015 Jeep Trail Hawk. My wife and I love our new vehicle. I am extremely impressed with the service I received and at no time d I recently purchased a 2015 Jeep Trail Hawk. My wife and I love our new vehicle. I am extremely impressed with the service I received and at no time did I feel like I was being pressured to buy. Justin was very helpful and professional and gave me a wonderful experience during my purchase. Thank you Justin. I would also like mention that Marina was also very wonderful and a pleasure to deal with. Love our Jeep!! More