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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,309 Reviews
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August 30, 2016
Quick lube oil change My wife and I went in for the quick lube service, and we had 5 kids with us. Our service advisor Krista Seagraves was amazing. They had our van in and My wife and I went in for the quick lube service, and we had 5 kids with us. Our service advisor Krista Seagraves was amazing. They had our van in and finished in 15 minutes. It's amazing what a difference it makes when you deal with someone who knows what they are doing. More
by MikeC83
Employees Worked With
Krista Seagrave
Helpful August 27, 2016
Worst Technicians Ever!!!!! Back in February of this year, my check engine light went on and I brought my car into Courtesy Chrysler to see what the issue was. They found out tha Back in February of this year, my check engine light went on and I brought my car into Courtesy Chrysler to see what the issue was. They found out that there was a leak from my transmission cap. After doing a full car inspection at the same time, they let me know that my breaks needed to be replaced and all my fluids needed filling. They were able to finish all of the needed requirements in one day, but I wish they would have taken their time doing it. During the next week I noticed a pool of liquid forming under my car. For the entire week, the cap that they just recently replaced a week earlier, had leaked all over my drive way because they didn't install it properly. I returned it back to Courtesy Chrysler to fix the problem. One week later the breaks that they just installed started to grind while breaking and the transmission cap that they replaced for the second time had been installed improper AGAIN! It started leaking on my drive way for the second time in two weeks. I went back to them for the third time to fix the same problem that I original brought it in for. They replaced the breaks and the cap again for the third time. It seemed good for a while, until one month later when the check engine light went on again. I brought it back to them again as I assumed it was going to be the same problem again. This time it was ESIM switch. I replaced it. Then 6 months later my check engine light went on again, I brought it back to them now for the 5th time. And found out that the ESIM switch that they replaced 5 months earlier was done improper and that they needed to fix it again. I would have had no problem coming and getting everything fixed by them if, I didn't have to come back multiply times for them to fix the same issues over and over again because they can't put the parts on properly the first time. Very unsatisfied with the technicians and wouldn't recommend anyone going there to fix any major problems with their cars, Unless you are willing to continuously drive back to fix the same problem multiple times again. More
by Chris Smart
Employees Worked With
Amber Chan
August 23, 2016
Stress Free I had the oil change done & the brake fluid flushed. They were done quickly while I waited. Krista was considerate of my time & very friendly. I know I had the oil change done & the brake fluid flushed. They were done quickly while I waited. Krista was considerate of my time & very friendly. I know before I sign how much everything will cost & how long it will take. I feel well taken care of. More
by BusyMom:)
Employees Worked With
Krista Seagrave
August 19, 2016
Going the extra mile Wanted to give a huge THANK YOU to Amber for driving my vehicle to the Southland dog park after my service appointment last week. As dogs are not allo Wanted to give a huge THANK YOU to Amber for driving my vehicle to the Southland dog park after my service appointment last week. As dogs are not allowed in the service shuttle vehicles, she came up with the idea to drive my car to me and then be picked up by the shuttle there to return to the dealer. Being able to keep my dogs on their morning walk schedule is very important to me and I appreciate that Amber went the extra mile to allow me to do that. More
by Journey2015
Employees Worked With
Amber Chan
August 18, 2016
Thank you Courtesy Chrysler Saleslady Jackie and Manager Darrell were very helpful in helping myself and my wife pick two new vehicles Very greatful for their experience and kin Saleslady Jackie and Manager Darrell were very helpful in helping myself and my wife pick two new vehicles Very greatful for their experience and kindness More
by Penny
Employees Worked With
Darrell Sirelpuu, Marina Tsvetkov, Jacquelyn Sylvester
August 17, 2016
Great Experience at Courtesy Chrysler! We would like to thank Todd Christensen for helping my family find a vehicle that will work perfectly for us. His knowledge of the vehicle was greatly We would like to thank Todd Christensen for helping my family find a vehicle that will work perfectly for us. His knowledge of the vehicle was greatly appreciated! He gave us the time we needed to make the right decision! All the people we dealt with were very professional and had a great attitude. We are very happy with our Dodge Caravan SXT. We would definitely recommend them. More
by EnHuaChang
Employees Worked With
Marina Tsvetkov, Todd Christensen
August 16, 2016
Amazing Service Department and Great Service Manager I recently purchased a RAM 1500 from another dealership (Crowfoot). Soon after, I noticed a clunking/popping noise coming from the front driver's side I recently purchased a RAM 1500 from another dealership (Crowfoot). Soon after, I noticed a clunking/popping noise coming from the front driver's side. I was very frustrated with this annoying noise going off every time I went off road or over bumps in the road (honestly, who wants to buy a brand new truck for over $50,000 and it be a clunker?!), so I took it into the service department when I purchased the truck. I was given my truck back 3 times with no resolution stating that the mechanics couldn't replicate the noise and found no problems. I was repeatedly dismissed and couldn't help but feel like they had the time of day for me. It was starting to feel like I was crazy and my concerns didn't matter. In my frustration, I decided to take it to Courtesy's service department. Their service manager (Roger) met me in the morning to go for a drive together, where we immediately duplicated the issue. He was very professional, understanding, friendly and reassured me they would figure it out and fix it. And they did! It was a tricky find, but they got the bottom of it. The service manager could understand my situation and wanted me to be happy with my new truck. Excellent customer service and technical expertise from the service department. Thank you for taking such good care of me and making me love my truck again! Will definitely be coming back for my service needs. More
by crpiggot
Employees Worked With
Roger Seegmiller
August 14, 2016
Courtesy Collision Centre, Calgary, AB My dealings with Wilf and Tonjia were superb. They, and the rest of the staff, provided excellent work and amazing customer service. Highly recommen My dealings with Wilf and Tonjia were superb. They, and the rest of the staff, provided excellent work and amazing customer service. Highly recommend them! More
by Linda MacDonald
Employees Worked With
Wilf, Tonjia, Tonjia Feltham
August 12, 2016
AWESOME 5 STAR!!!! ⭐️⭐️⭐️⭐️⭐️ April went above and beyond for me!. Great communication stayed in touch with me updating me along the way. She made sure everything I needed done was April went above and beyond for me!. Great communication stayed in touch with me updating me along the way. She made sure everything I needed done was done she even fixed my broken lighter issue herself. Very friendly and I hope she is my service advisor next issue :) More
by Cody300S
Employees Worked With
April Thomas
August 12, 2016
Very friendly staff good service. Couldn't believe I bought a brand new van even got to take it home that day. Called to make appointment to get some stuff to the van and good service. Couldn't believe I bought a brand new van even got to take it home that day. Called to make appointment to get some stuff to the van and got it in the day I called. They even cut me an extra key like they said they would. They go out of their way to please you. More
by Cindy Richman
Employees Worked With
Darrell Sirelpuu, Marina Tsvetkov, Jay Santos
