
Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
Filter Reviews by Keyword
By Type
Showing 2,407 reviews
I arrive at my scheduled appointment time and had to wait 18 minutes in the vehicle until they moved 2 empty vehicles out of the way so I can proceed into the service area. When I spoke to the service perso 18 minutes in the vehicle until they moved 2 empty vehicles out of the way so I can proceed into the service area. When I spoke to the service person I was told I didn’t have an appointment and it will be about a 2 hour wait since they only had 2 mechanics on duty. I told him that I have a verification email stating my appointment and reference # but he said I’ll try to squeeze you in. He said a couple of times they are busy on Saturday’s. He didn’t want to see the email. I felt like I was an inconvenience since the system didn’t have me scheduled. Explain to me how I got a confirmation email but I wasn’t in the system. He took the VIN and found the vehicle that way. Overall it took 1 hour 39 minutes from my scheduled time to when the vehicle was done. (1 hour 9 minutes) after check in time. I have one more free oil change left from when I purchased the vehicle and I won’t be returning. More
From start to finish, it was a great experience. Our salesman, Tej was very professional and knowledgeable about so many different vehicles, it was a nice change! Our salesman, Tej was very professional and knowledgeable about so many different vehicles, it was a nice change! More
A very good trustworthy job. Prompt shuttle service. I wish they would do detailing on the outside and inside every time I bring it in on warranty, like they did the first two ti Prompt shuttle service. I wish they would do detailing on the outside and inside every time I bring it in on warranty, like they did the first two times! That was a treat. More
Outstanding service from Johnny. He kept me informed through my issue and had my vehicle ready exactly to the time he committed to. Shuttle drivers were also prompt and courteous. He kept me informed through my issue and had my vehicle ready exactly to the time he committed to. Shuttle drivers were also prompt and courteous. More
Always great customer service. Bryan was great to deal with today in the service department. He even had a driver there ready to shuttle me home which wasn't required but nice adde Bryan was great to deal with today in the service department. He even had a driver there ready to shuttle me home which wasn't required but nice added touch👍 More
The sales person that I doubt with Tyler was absolutely amazing and did everything he could to make sure that everything went smoothly. He made it such a positive and comfortable experience and went above amazing and did everything he could to make sure that everything went smoothly. He made it such a positive and comfortable experience and went above and beyond to make sure we got exactly what we wanted and needed. More