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Courtesy Chrysler Dodge Jeep RAM

Calgary, AB

4.4
2,412 Reviews

125 Glendeer Circle Southeast

Calgary, AB

T2H 2S8

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Showing 2,412 reviews

January 17, 2017

Very good experience Todd Christensen was very helpful and understanding of our needs, he went above and beyond to help us find the vehicle we wanted at the price point we More

by Adel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Christensen
Feb 06, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Good afternoon Adel! Congratulations on your new purchase! Welcome to the Courtesy family. We're so happy to hear that you had a good experience. Thank you for the review!

January 17, 2017

It was awesome Everything was good I will have to let my friends and family know how great they treated me, love my new Jeep Grand Cherokee Can't say enough about More

by Mdodger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Stokes, Blair Dingwall, Jade Mantle
Feb 06, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Hello Mdodger, Congratulations on your new Jeep Grand Cherokee! It's a great ride. If you have some time, please check us out on Facebook, Instagram or Twitter. Thanks for the nice review!

January 16, 2017

Service Department Is Exceptional Exceptional service and I would highly recommend this dealership if you need work done. My service advisor Ahmed is very knowledgeable and available More

by JeepOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Elnahas, Roger Seegmiller
Feb 06, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Greetings JeepOwner, Thank you for reviewing our service department and thank you for the recommendations! We strive for excellent customer service, so we'll be sure to tell the service team how great they are doing. Stay warm out there!

January 16, 2017

renewwed my trust Go See Mori Lachappelle! He was great with my most unique circumstances, and the finance department worked diligently to obtain my lien holder. They r More

by tmartice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serge Lacasse, Mori Lachappelle
Feb 06, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Good afternoon tmartice, It's great to hear that you are so satisfied with the service that Mori and our finance team provided you. We will surely let them know. Thanks for the review!

January 13, 2017

Great communication and accomodating The team I dealt with at Courtesy Chrysler was very accommodating and easy to communicate with. We were able to purchase our truck in a short period o More

by Hbeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chopp, Jade Mantle
Jan 13, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Good afternoon Hbeno! Thanks for the awesome review! We're so happy to hear you enjoyed your experience. Have lots of fun in your new truck! :)

January 12, 2017

Ready for Winter Had a great experience when buying my new Jepp and getting ready for winter driving. Great interaction with Liz. Very professional and worked with More

by Kevin R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Fediuk, Serge Lacasse
Jan 13, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Good morning Kevin R! Thank you for taking the time out of your day to review us! We're ecstatic to hear that you had such a great experience with Liz. We'll be sure to pass along the message. Congratulations on your new Jeep!

January 11, 2017

Very good experience Omar was friendly and easy to deal with. I never felt over pressured or uncomfortable and received exactly what I wanted for a fair price. Thank you O More

by Ramforlife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chopp, Omar Hussain, Eddie Mansour
Jan 12, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Hello Ramforlife! Thanks for the review! It's so great to hear that you were at ease with Omar and your buying experience. Welcome to the Courtesy family! We hope to see you again.

January 08, 2017

"C" is for courtesy Omar was very friendly and courteous .Omar took us for our test drive which lead us to purchasing our new dodge caravan.eddie and Marc were very help More

by Kfc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Stokes, Omar Hussain, Eddie Mansour
Jan 09, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Hi Kfc, We strive for excellent customer service. Omar will be informed about this great review. Thank you so much for taking the time to review us, and congratulations on your new Dodge Grand Caravan!

January 07, 2017

Service Centre has no idea about service We have purchased three vehicles from Courtesy Chrysler in the past two and a half years totalling 125 thousand dollars. We bought a "demo" model from More

by Dunctaylor
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ahmed Elnahas, Roger Seegmiller
Jan 20, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Dear Dunctaylor, On behalf of the entire team here at Courtesy Chrysler, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. We appreciate your business and loyalty to Courtesy. Our Service Manager actually does not smoke or drink coffee, so the mistake from another cause. Regardless, the frustration you encountered during the entire experience is understandable and your experience is unacceptable. Your review was sent to our General Manager who set up a meeting with the Service Department. It is my understanding that the vehicle has now been serviced and cleaned. If we can assist you with any other matters, please contact me directly. Respectfully, Vida Nikravan, Courtesy Chrysler 403-255-8111

Jan 21, 2017 -

Dunctaylor responded

The manager who used our car as a demo is not the new service manager there now. The new manager detailed the SUV and was in great condition when returned to us (something that should have been done in the first place but not his fault). I convinced my wife to get an oil change, they left it outside over night and snow accumulated on it. The service guy watched as my wife swept the snow off it. The little things make a difference we were giving you a third chance. The new service manager called us and detailed the car as promised. Although still distrustful we will give you another shot but all this complaining should never have occurred in the first place. The devil is in the details.

January 06, 2017

Good experience Amber was very pleasant and knowledgeable to deal with. She kept me well informed and she had courtesy car ready and waiting when I arrived. I appre More

by jeanlachner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Chan
Jan 09, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Hey jeanlachner! We'll be sure to tell Amber of the great work she's doing. We're so glad you were satisfied with our service department. Thanks for the review!

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