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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,515 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,515 reviews
November 21, 2013
This was the worst purchasing experience I have ever had! The dealer completely ignored me and would only speak too and show my husband features, even after I test drove the car because it was going to be mi The dealer completely ignored me and would only speak too and show my husband features, even after I test drove the car because it was going to be mine. Only my husband's information was taken for the customer report even though,again, it was to be my car. When we went to pick it up, other than a head nod from the manager, I was ignored for 5 minutes. Our dealer was there within 30 seconds of my husband arriving. I told our dealer, again, it was my car and he still tried to hand the keys to my husband. My husband had to tell him to give me the keys because it was my car and then he gave them to me. I told him it was my first car and he said he didn't know that, so clearly this time he heard me say it was my car. Two weeks later my husband received a thank you note addressed to only him! Now we have a flat tire just shy of having the car for 2 months and the service department refuses to fix it because they say its in the side wall... only you can see the hole is in the tread. The service technician told my husband that "he hoped he didn't need a ride to work because the shuttle would probably be half an hour". Horrible customer services in all areas of this dealership except the finance area. The only shining light in the whole experience was Kim Power, she was professional and courteous and payed attention to both me and my husband. I have given this dealer a low rating because of the horrible customer services I was shown by the dealer and the horrible customer services my husband received from the services department. More
by kimmygibb
November 15, 2013
Great experience both Sam and Kim were very helpful and friendly. I'm happy with my Jeep . I hope getting service work is as good a my buying experience . I would buy from them again. friendly. I'm happy with my Jeep . I hope getting service work is as good a my buying experience . I would buy from them again. More
by Ronwelco
November 15, 2013
Ty, Justin and Lanette went beyond expectations and got us a great deal on our trade in. Would highly recommend working with them for your vehicle needs. Thanks guys!! us a great deal on our trade in. Would highly recommend working with them for your vehicle needs. Thanks guys!! More
by Clm80
Employees Worked With
Ty Bates, Lanette Andreas
November 15, 2013
I came to courtesy because they were recommended to me by a friend I can see why he recommended me . Everyone was really friendly snd they got me into exactly the truck I wanted and didn't pressure me into a friend I can see why he recommended me . Everyone was really friendly snd they got me into exactly the truck I wanted and didn't pressure me into something I didn't want More
by bquin830
Employees Worked With
Lanette Andreas
November 14, 2013
Bought a new model Cherokee on a long weekend. It was a surprisingly efficient and great experience. All staff were very accommodating and helpful. The staff were well informed for a new model vehicle. surprisingly efficient and great experience. All staff were very accommodating and helpful. The staff were well informed for a new model vehicle. More
by GeoffLarsen
Employees Worked With
Lanette Andreas
November 14, 2013
Ty was very friendly and helpful. He was very effective in working with the manager to locate the vehicle I wanted and was able to negotiate a great price for me. Although Ty is relatively new to the deale in working with the manager to locate the vehicle I wanted and was able to negotiate a great price for me. Although Ty is relatively new to the dealership, I appreciated his commitment to client service and ability to get me exactly what I was looking for in a vehicle. I will definitely recommend Ty to my friends and family. More
by ronmaurice
November 14, 2013
Awesome staff and environment. Ty got me more than what I wanted. I was very picky and he was very patient with me. I will be recommending Ty at Courtesy to everyone. wanted. I was very picky and he was very patient with me. I will be recommending Ty at Courtesy to everyone. More
by chris.draper90
November 14, 2013
Awesome customer service and knowledge. Jerry and Serge were phenominal, beyond helpful,not pushy; made my brand new vehicle shopping more then ideal. Dealership is organized and well run, I highly recomn were phenominal, beyond helpful,not pushy; made my brand new vehicle shopping more then ideal. Dealership is organized and well run, I highly recomnd a visit and sit down with jerry. Sincerely, newly and more then pleased jeep patriot owner :) More
by jaimie.hutch
November 14, 2013
Out of all the dealerships I've been to Courtesy Chrysler was by far the best experience I've ever had while buying a car. If you are looking for to buy a new or used car I highly suggest stopping b Chrysler was by far the best experience I've ever had while buying a car. If you are looking for to buy a new or used car I highly suggest stopping by. It's well worth it. More
by Amviamarie
November 13, 2013
Best service, very friendly, get you what you want, there to help, not pushy, great atmosphere, no long waits, doors even get opened for you, your have service right away to help, not pushy, great atmosphere, no long waits, doors even get opened for you, your have service right away More
by rammm
