Courtesy Chrysler Dodge Jeep RAM

Pretty much the greatest dealership I've ever walked onto. Every individual there surpasses expectations of trying to help you and find what meets your need/ wants. Sam was my main sales man who helped onto. Every individual there surpasses expectations of trying to help you and find what meets your need/ wants. Sam was my main sales man who helped me in every way possible. Asking what I was interested in and what features I would be expecting. His recommendation lead me to the Dodge Dart. Which only 3 days later I drove off the lot with. Kim also just blew me away with how friendly and just overall willing to help me with my situation she was. Arsalan being the manager there, it was great to be able to get a personal opinion from him over a professional one. Never have I been treated with so much respect by a group of individuals from any company. On top of all that, they asked me what price range and were able to outfit me with a whole car with more bell and whistles then met my expectations, in a really comfortable budget. I personally will be recommending everyone to purchase a vehicle here, and will be back to make future purchases!. More

From the initial inquiry over the phone thru to the actual delivery of my daughter's new vehicle, we were treated to wonderful service from everyone at the dealership. We had some special needs and som actual delivery of my daughter's new vehicle, we were treated to wonderful service from everyone at the dealership. We had some special needs and some concerns surrounding the whole process. All of our needs and concerns were dealt with in a very professional manner. We were thrilled with our purchase and the way we were treated throughout the whole process. We would highly recommend this dealership and its people to anyone wishing to purchase a vehicle. More

Calgary got hit with its worst blizzard in 10 years last Tuesday, so that was reason enough for my fiancee and I to decide to trade our 2012 Kia Optima SX in for a crossover/suv. We walked into the dea Tuesday, so that was reason enough for my fiancee and I to decide to trade our 2012 Kia Optima SX in for a crossover/suv. We walked into the dealership and met with Sam (sales). Sam asked a few questions about what we were looking for in a vehicle, what was important, etc. He set us up for a test drive in a Jeep Compass North 4x4. The one we drove didn't have all the options we'd want to order, but it did have the same drive train. Sam also suggested a Cherokee Trailhawk but we passed and opted for the Compass instead. A quick drive later and we came back, grabbed his card and some financing information (rates, etc.) and left. A few days later we received a call from Arsalan (sales manager) who chatted a little but with us about our feelings on the car. We decided to come back and test drive the Compass again. Sam met with us and we went for another drive. Then my fiancee mentioned the Cherokee and he set us up with that. Sam let me have total control in the test drive and never pressured me into ending or buying. He answered my questions quickly and explained features thoroughly. After a long drive we went back and bought the Cherokee. Sam walked us through the next steps, and throughout the process he was quick to answer e-mails and get things done. Serge in the financing office got in touch with me exactly when he said he would. He also arranged to have a delivery after his work hours and arranged everything so it went smoothly. Jason handled the delivery and it went well. Overall, I had a good experience and I'd recommend speaking with Sam if you're in the market. More

We have had our 2011 T&C for 18 months and it has 53000 km on it. We experience a transmission failure at 16000km. The dealer inspected it about 500km before that failure and said everything was fi 53000 km on it. We experience a transmission failure at 16000km. The dealer inspected it about 500km before that failure and said everything was fine. The transmission was overhauled at that point. Next at 35000km we had a burnt exhaust valve on the engine. This was also repaired. Finally at 53000 kms the transmission failed again and this time it was a complete failure and the care had to be towed to the dealership. It has sat at the dealership for week and they have been unable to confirm when they will be receiving the replacement transmission and how long we will be without our car. They called us once after we called Chrysler Canada but other than that it has been up to us to call and try and get information from them. Very poor customer service. At this point they should be talking about providing us with an extended warranty or perhaps offering to take our vehicle on trade in because we really don't want to drive it anymore. Instead they can't even seem to get organized to repair it and offer no information to us about when that will happen. The service manager does not return phone calls. The service advisor is somewhat more helpful but still does not follow up EVEN after he says he will. Stay away. More

I thoroughly enjoyed my experience here at Courtesy. I had also been here once before with my boyfriend in the summer when he bought a Dodge 2500 from them. Jerry and Chris were amazing, I'm so glad they had also been here once before with my boyfriend in the summer when he bought a Dodge 2500 from them. Jerry and Chris were amazing, I'm so glad they were able to make it happen and I was able to buy the Wrangler of my dreams! I never felt pressured, which at previous dealerships I had. Because I'm still pretty new at the vehicle buying Jerry explained anything and everything I asked, and never felt like I was being taking advantage of. Thanks to Jerry and everyone from the finance side who helped me out. I will definitely refer friends to you. More

After doing my own research online, I drove straight to Courtesy, I have bought 2 other Jeep/Chrysler vehicles in Calgary at other dealers, and had service for both of them over the years at many dealers i Courtesy, I have bought 2 other Jeep/Chrysler vehicles in Calgary at other dealers, and had service for both of them over the years at many dealers in town. None have matched Courtesy for service. It was a no brainier to buy the next one there. I was just going to Courtesy to verify availability and price of the Jeep Grand Cherokee I had in mind, I price checked online and was happy with the price they had given me. Sam was very helpful and set me up with the info I required within 20 minutes of my arrival. I knew I was buying a vehicle that day and after seeing the one they had in stock..... Done deal. Kim in the finance department was quick and thorough. I appreciate the time Sam spent with me when I picked up my Jeep, he was patient and very well informed. I wouldn't hesitate to recommend Courtesy for their service or their assistance with a purchase. More

Brian and the rest were great to deal with I came in the morning and left a few hours later in my new truck,From the moment I met brian I felt comfortable dealing with him, as for the finance process it wa morning and left a few hours later in my new truck,From the moment I met brian I felt comfortable dealing with him, as for the finance process it was quick and efficient despite being a weekend. I have been in a couple times since and have dealt with Dan as well in service for some upgrades and have been impressed with him as well. The Team at Courtesy are doing it right. More

I enjoyed dealing with Brian Blackburn because the end result was that it changed me from my 7 year old vehicle to a brand new one.I have tried to recommend that someone I know should go and talk to him b result was that it changed me from my 7 year old vehicle to a brand new one.I have tried to recommend that someone I know should go and talk to him but they are not quite ready. I'll keep trying. More

I'm the new driver of a sweet Ram 1500, but I didn't know that's what I was going to get when I walked into this dealership on what was undoubtedly one of the coldest days of the year. Brian help didn't know that's what I was going to get when I walked into this dealership on what was undoubtedly one of the coldest days of the year. Brian helped turn what I thought was going to be a stressful experience into one of the most enjoyable times ever. By getting me behind the wheel of several different models until I found the right vehicle for me. Working with Kim helped to simplify a previously complicated financing task and allowed me to use her office like it was my own!! Awesome !! Matt did an excellent job of explaining to me just how the dealership works, not only to provide me with the best pricing, but within my allotted budget. All in all getting me behind the wheel of what I wanted at what I could afford. If buying a new truck is what you need, go to Courtesy, where it feels like you're buying from people you know !! More

Enjoyed my purchase of my new mini- van! I have been servicing my 2008 there for 5 years- asked Dan for some help... He was so great.. Carole found me a van within my requirements ... And Lanette got me servicing my 2008 there for 5 years- asked Dan for some help... He was so great.. Carole found me a van within my requirements ... And Lanette got me set up with financing!! Great service!! More