Courtesy Chrysler Dodge Jeep RAM

Bad customer service Very persistently bad customer values by the guy I dealt with (Arslan) sales manager. He clearly Shows he just wants your money because after that "re Very persistently bad customer values by the guy I dealt with (Arslan) sales manager. He clearly Shows he just wants your money because after that "refundable" deposit is given, you are no longer priority for service. More

Special Order 2014 Jeep Cherokee Trailhawk While Kelly was not my original sales person, from the moment he contacted me saying he would be taking care of the delivery for me he was excellent. While Kelly was not my original sales person, from the moment he contacted me saying he would be taking care of the delivery for me he was excellent. He promptly answered any questions i had. The Jeep showed up friday evening before i was leaving for a trip so they had to hold on to it for a few days till i was back. It was kept inside the whole time which i did not expect and appreciated very much. On pickup day, i had the pleasure of signing the paperwork with Kim, who i must say made that experience the most fun i have ever had signing away money LOL. i think we spent more time chatting then actually signing. Truly a great experience and great people person. When Kelly brought my Jeep around i was ecstatic. We got in, and he went through all the major features like a pro. Kelly really takes the time to know how the features work and explained everything in a friend to friend manner. I would highly recommend Courtesy Chrysler to anyone. Their service department has always been top notch for me. I would specifically recommend Kelly and Kim as they made the potentially daunting task of car buying truly enjoyable. Dave More

Friendly and fun ! I came into the dealership because Justin Chang sold me my older Jeep at a different dealership. I came to him because I trust him to give me the bes I came into the dealership because Justin Chang sold me my older Jeep at a different dealership. I came to him because I trust him to give me the best service and price. He set me up with Darrell who was such a fun and entertaining guy ! I felt very comfortable in telling them exactly what I was looking for and not looking for. The two of them made my experience fun and memorable :) I will absolutely recommend both of these gentleman in the future ! More

Our purchase I was very happy with the service we received up until we came back to go over our financing. We waited while the finance lady Terri was with another I was very happy with the service we received up until we came back to go over our financing. We waited while the finance lady Terri was with another customer, which was fine but this ended up turning into a 2 hour wait, then as she was finished up and we though was ready for us another sale person brough in his customers to her and she started working with them. We finally said something to a gentleman who asked how we are doing (now 2.5 hours later) and explained that we were not too happy. He did get Darrell the sales guy we were dealing with and Justin and they managed to get us into see Glenn who finished up our paperwork, which would have been better had we been able to see someone else sooner. Overall we were very happy with the service and with our purchase just frustrated about the time we wasted standing around waiting for 2.5 hours to get our paperwork done. More

Great service from Vince, Arsalan and Lanette Picked up our Grand Cherokee from Vince today as promised. Lanette made the money talk very easy and she was great. Thanks to Vince and Arsalan we wil Picked up our Grand Cherokee from Vince today as promised. Lanette made the money talk very easy and she was great. Thanks to Vince and Arsalan we will let our friends know to see you for their next vehicle. More

The Crayola Box of Service We were given the pleasure from Kelly Ryan to speak with Kim Power in regards to the next step of the process of buying a Dodge Ram truck. With us bei We were given the pleasure from Kelly Ryan to speak with Kim Power in regards to the next step of the process of buying a Dodge Ram truck. With us being the last customer of the night before the doors were getting ready to be locked she was still a starburst of energy and went over all the options that were available to us. As we did not want to make a decision that fast she was more than happy to say go home put your little one to bed and come back tomorrow or the next day when you are 100% sure with your decision. With her sincerity and understanding that it is a big decision when you are buying a vehicle she did not put any pressure on saying this deal is only good for today as we all know we have heard that saying before. We came back 2 days later as it was still unclear if the purchase would be made as we had more questions to be asked of her. All of our questions were answered and the decision was yes we would be new owners of a truck. Thanks and her box of crayons added more colour to the conversation and great drawings were made from our son for our file. I am sure those crayons will be used again and even by Kim to add that splash of colour that I suggested for her... can't wait to see that result. The Watters More

My Experience AT Courtesy Chrysler Calgary From the moment i walked onto the lot the service at Courtesy Chrysler was both warm and courteous. My salesmen in particular Kelly Ryan was a pleasur From the moment i walked onto the lot the service at Courtesy Chrysler was both warm and courteous. My salesmen in particular Kelly Ryan was a pleasure to deal with, highly professional and very accommodating with my requests from start to finish! I would not hesitate to recommend this salesmen to my friends and business associates. It was very refreshing to deal with some one that really knew the product he was selling and explained the many features on my 2014 Jeep Grand Cherokee SRT in easy to understand and simple terms. I was also very pleased with the service i received from Kim Power in the business office. Also a pleasure to deal with, Kim helped put my deal together exactly how i wanted and hoped it would be. At every level inside this dealership the quality of service was excellent!!! Ron A very satisfied customer More

Buying a new car Was very pleased with the professionalism and friendliness with Jerry and Kim in assisting us in finding a car that we needed and giving us the best p Was very pleased with the professionalism and friendliness with Jerry and Kim in assisting us in finding a car that we needed and giving us the best possible price in purchasing a new car, they were very thorough in explaining all the details we needed and went out of their way to even look after our grandson while we we making the arrangements. Would highly recommend Courtesy Crysler the best place to buy a car More

Another great experience Purchased in April 2014, this was my third Ram Truck from Courtesy Chrysler. I was born and raised in a small town and truly appreciate that personal Purchased in April 2014, this was my third Ram Truck from Courtesy Chrysler. I was born and raised in a small town and truly appreciate that personal-type connection with dealership staff. After dealing with Darrell Sirelpuu and Glenn Locke, I left with the feeling you get when you run into some buddies from days gone by. Glenn and Darrell worked very hard to make the deal happen in a short time frame, with no surprises. A big "hats off" to them both. Once again you have shown me why I continue to be a loyal Courtesy Chrysler customer. More

New RAM 1500 Bought a new RAM 1500 today from Vince at Courtesy. Very happy with how the staff here handled me as a customer. They gave us a great deal and treat Bought a new RAM 1500 today from Vince at Courtesy. Very happy with how the staff here handled me as a customer. They gave us a great deal and treated us with respect. This is the third vehicle I have bought at Courtesy and with this kind of service it won't be the last. Thanks guys. More