Courtesy Chrysler Dodge Jeep RAM

Jeep Compass I went in to Courtesy on a strong referral from a close friend. who bought the same vehicle I was in the market for - a Jeep Compass. I met with Darre I went in to Courtesy on a strong referral from a close friend. who bought the same vehicle I was in the market for - a Jeep Compass. I met with Darrell and he worked closely and quickly with me to find what I was looking for. The vehicle was delivered within a week or so, the process was pretty painless and the car was more than I could have wanted! I drove away happy. I unfortunately had a terrible experience the following day when the vehicle actually had a malfunction with the transmission, a clip or part of the transmission hose was not connected properly so I the engine was pouring out transmission fluid and I had to have the vehicle towed back to the dealership (so new that Roadside Assistance didn't have the VIN registered) - not an ideal way to spend your first 24 hours owning a vehicle. The following week was a bit of a struggle back and forth with the service department and the sales team because I was definitely hypersensitive after my experience but I could tell that once the repairs were done that there was still something wrong with the vehicle because of the way it was driving. To be honest, I was not happy but I had no idea how I could go about asking for this to be resolved. The service manager offered to run more tests on the vehicle so once again I left the vehicle in the service department. I was positive I had bought a lemon and that I would be stuck with a vehicle that would inevitably have more and more issues. I decided it would be best to discuss it with the management team to find out what the best course of action would be. Kris was prompt in returning my call, and offered to replace the vehicle for me if I was not satisfied or comfortable with the original purchase that I had made. I honestly didn't think this was an option, I figured once the contract was signed I was stuck. He asked me for a little time, flexibility and patience and that he would make it right. And he did, the vehicle was replaced. He found me the model I wanted, with all the features that were important to me and they worked very hard to mitigate any of the costs related to the depreciation of the first unit I had. I am grateful to have had a group of people work so hard to make sure I was satisfied and comfortable in my vehicle. I would recommend this dealership highly to anyone who was in the market for a Jeep/Dodge/Chrysler product. More

One Happy Camper! After spending half the summer trying to get a deal done on a new Ram 1500 4x4 Outdoorsman at 3 other dealerships, I walked into Courtesy Chrysler and After spending half the summer trying to get a deal done on a new Ram 1500 4x4 Outdoorsman at 3 other dealerships, I walked into Courtesy Chrysler and talked to Michael Good and within 20 minutes after a test drive, I had my offer accepted and approved by Arsalan. Before my truck was ready for delivery, the Great Airdrie Hailstorm of 8/8 came into play and that's when Kris Laughton got involved, making sure Chrysler did the repairs, and since they took some time to do their thing, that I was adequately compensated for the inconvenience. I'm now the proud owner of the prettiest black and white Outdoorsman in Calgary! Now, as if I wasn't already happy with this genuinely helpful and patient and friendly sales team, Kris Laughton called to say I'd won their monthly draw for 10,000 loonies. WOW!!! During my limited contact with the Service Dept., I have found the Service Manager, Dan the scheduler, Joan the parts lady, and others, including the Courtesy Shuttle Service drivers, to be as friendly and helpful as the Sales staff. If you're in the market for a Chrysler product, my heartfelt recommendation is to go straight to Courtesy Chrysler and ask to speak to Michael Good. Wouldn't hurt a bit to mention that you came due to Steve W. the Outdoorsman Guy's positive review. Watch him smile and get your deal done! I'm one Happy Camper, Kayaker, Hiker, Desert Rat, and Road Warrior! :-) More

Dan Wells service advisor is a cut above. Always ready to answer questions, and explain problems. Five star person! I will be returning again if needed! service advisor is a cut above. Always ready to answer questions, and explain problems. Five star person! I will be returning again if needed! More

Amazing!!! Loved working with everyone at the dealership! Kelly and Glenn are amazing! Made my first car experience a great experience while working with Courtes Loved working with everyone at the dealership! Kelly and Glenn are amazing! Made my first car experience a great experience while working with Courtesy Chrysler! Would go back again and again if I could! More

Fantastic Experience Kelly, Hugh and Glenn were all great to deal with. When I get a new car, I will defianatly be going back to courtesy chrysler as it was a fantastic ex Kelly, Hugh and Glenn were all great to deal with. When I get a new car, I will defianatly be going back to courtesy chrysler as it was a fantastic experience. I had no issues getting ahold of anybody at the office when I had questions and they were always very helpful and pleasent when I contacted them. It was a great experience and I cannot wait to see the courtesy chrysler crew again. More

Happy! I dropped my van off for an oil change. Jason was a pleasure to deal with & had my van ready before I needed it. I would be happy to deal with him aga I dropped my van off for an oil change. Jason was a pleasure to deal with & had my van ready before I needed it. I would be happy to deal with him again in the future. More

very good servive very good service,very friendly,professional....that my first new car and i was very nervous but everything went well.quick and dirty. tank you gu very good service,very friendly,professional....that my first new car and i was very nervous but everything went well.quick and dirty. tank you guys More

bomb diggity You need a vehicle? Darrel is your man. Hands down he does work. Gets you the best deal. The right vehicle. And the friendliest environment You need a vehicle? Darrel is your man. Hands down he does work. Gets you the best deal. The right vehicle. And the friendliest environment More

Excellent since the original date of purchse I would recommend Dan Wells to all customers. He is very friendly, welcomes customer in proper way, explains overall and doing his best for the custom I would recommend Dan Wells to all customers. He is very friendly, welcomes customer in proper way, explains overall and doing his best for the customer More

No Regrets! After regretting a recent purchase of a new van from another dealership and regretting small aspects of it every day, we came to Courtesy Chrysler sce After regretting a recent purchase of a new van from another dealership and regretting small aspects of it every day, we came to Courtesy Chrysler sceptical and with our guard up. We were, hoping to find out how we can trade in for what we really needed and the staff at Courtesy made as feel very comfortable, with a low pressure and an informative sales approach. We came in knowing what we wanted, and Yannick and his team were able to show us our options and assured we left with exactly what we needed. They were able to explain the trade-in process and answered all our many questions. We are now happy with our new van, with no regrets. More