Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Clinton explained everything thoroughly. When they ordered the wrong tire size, he quickly got the proper ones delivered. Getting the 4th tire free on the promotion helps with cost. When they ordered the wrong tire size, he quickly got the proper ones delivered. Getting the 4th tire free on the promotion helps with cost. More
BUYER BEWARE! I highly recommend NOT purchasing any vehicle from this Dodge/Chrysler/Jeep dealership or any others to be honest with you. I purchased 2 vehic I highly recommend NOT purchasing any vehicle from this Dodge/Chrysler/Jeep dealership or any others to be honest with you. I purchased 2 vehicles from Courtesy Chrysler back in 2022, a Chrysler Pacifica Touring L, and a Dodge Ram 1500 Rebel. Both vehicles have had numerous warranty issues, bringing me to the dealership every 2-3 weeks for the past 3 years without resolution. Many issues were ignored, and frequently noted with comments such as "Mechanic could not reproduce issue". To this day in both vehicles the "infotainment" system frequently does not work, either never turning on, to freezing, frequent rebooting randomly, apps not working, radio not working, etc. My truck frequently "jumps" ahead when braking, the windshield wipers control the lighting in the vehicle, and the van has even more issues such as the backup cameras not working, infotainment system not working, DVD players constantly freezing or turning off, speakers not working randomly. I could go on with the number of "broken" items in the Pacifica van. The service department on multiple occasions returned the vehicles to us damaged. Once the van was returned with a smashed windshield, and another time the truck was returned with a massive dent in the side panel. Both of these issues were fixed at no cost, but required multiple days without a vehicle as they were fixing the new issues they caused. To top this off, over the past 3 years I have detailed service records of what they have been trying to fix, usually with no resolution, and as soon as the warranty ended on the van, I brought it back for them to attempt to fix the reverse cameras yet again, and this time they found the issue! Finally after years of trying, they found something as soon as the warranty ended, and are now asking for more than $1,000 to fix this issue. This comes after their service manager promised that even after the warranty is over on this van and truck, they are committed to fixing the existing issues under warranty. This dealership and Dodge themselves are running warranty scams, and I suggest purchasing any other brand. My next preference (and previous preference) is going to Ford. Buyer beware! Don't waste your money here, for purchasing any new vehicle OR ANY service from the service department. More
Great as usual, good customer service, purchased vehicle doing great so far, just missing car floor mat and spare tyre which has been communicated to sales agent. In all , I am satisfied. doing great so far, just missing car floor mat and spare tyre which has been communicated to sales agent. In all , I am satisfied. More
I brought my 2017 dodge grand caravan into the dealership due to a leak in the radiator. I spoke to Brian Madrid. I found him to be extremely personable and professional. He explained the necessary procedur due to a leak in the radiator. I spoke to Brian Madrid. I found him to be extremely personable and professional. He explained the necessary procedures that were required and approximately time required. He booked the appointment for the next day as I need the vehicle for family needs. The repairs were completed and the vehicle washed in the time limit required. With the service that Brian provided I would say that he shines a good light on your dealership. I will defiantly be returning to do further business at your dealership. More









