Courtesy Chrysler Dodge Jeep RAM

Excellent customer service from the service techs I would like to thank Ahmed Elnahas in particular in the service department for all his help in ensuring my vehicle got fixed after a year of fighting I would like to thank Ahmed Elnahas in particular in the service department for all his help in ensuring my vehicle got fixed after a year of fighting with the dealership to get it fixed when i bought it. When I bought my 2012 dodge journey a year ago the vehicle made a high pitch squeal when you started it up in the winter and the sales person in the used car department that sold it to me ensured me when i bought it that there was nothing wrong with it and that it only made that noise cause it hadn't been started in months and it was freezing out and that it was under warranty so I bought it in good faith and sure enough the noise didn't go away. As soon as I brought the vehicle back a few days after purchasing it I was told the problem wasn't under warranty and that the problem couldn't be duplicated so I was stuck with it. I wanted to return it but I was told I wouldn't get full value of what I paid for it even though it was broken when i bought it. I was given the run around by multiple staff and managers for 13 months trying to sell me a new vehicle instead of fixing the one I just bought. They also never returned my calls after numerous promises that they were going to look into fixing it. But since I purchased the vehicle there has been a turnover in staff and finally I got in contact with a manager Justin and Ahmed who went above and beyond to make sure my vehicle finally got fixed and made things right after I told them what I went through. They were beyond helpful and made sure all my needs were met without anymore hassle. Before dealing with them I was sure I would never deal with this dealership again as this was the worst experience I have ever had with buying a vehicle but they have completely changed my opinion and i would definitely buy and recommend them again in the future. More

New purchase I am very pleased with the help I received on the purchase of my 2012 Dodge Journey All the people I dealt with went above and beyond to make sure t I am very pleased with the help I received on the purchase of my 2012 Dodge Journey All the people I dealt with went above and beyond to make sure this purchase was a very pleasant experience. This is my second purchase from this dealership and could not think of going anywhere else to purchase I would recommend Courtesy to all my family and friends for thier vehicle needs Awesome staff to deal with Thank you enjoying my Journey CRiley More

Good customer service Michael and Justin were very helpful and attentive. Very accommodating to my needs. I was looking for a used vehicle but ended up buying new. Stephen Michael and Justin were very helpful and attentive. Very accommodating to my needs. I was looking for a used vehicle but ended up buying new. Stephen had all the paper work ready when I was picking up my new vehicle. More

Pleased with service and reliability of staff Very pleasant experience for first time buyer. I did not felt left out of the loop during the process and I was kept informed on the status of my car Very pleasant experience for first time buyer. I did not felt left out of the loop during the process and I was kept informed on the status of my car etc throughout. More

Easy Purchase The purchase of our Dodge Durango 2014 was very easy and Colin was excellent at getting us the best deal, being upfront and honest, and a great review The purchase of our Dodge Durango 2014 was very easy and Colin was excellent at getting us the best deal, being upfront and honest, and a great review of the car with us after purchase. More

Amazing help for a first time buyer, and great service!! Being a first time buyer, I was pretty concerned with all the steps that come along with buying a new car. I had looked around quite a bit, and was a Being a first time buyer, I was pretty concerned with all the steps that come along with buying a new car. I had looked around quite a bit, and was a little put off from how pushy some sales people could be. From the moment I walked in the door at Courtesty, Tim was there to help turn this process into one of the most enjoyable experiences I've ever had. I told him about what I was looking for, and he and Glenn went above and beyond to help find the vehicle that was perfect for me. They explained the vehicle inside and out, and made sure foremost that I was absolutely sure I had made the right decision. Stephen helped me with the financing, making that process a breeze. While Colin helped me when I picked up my car, to make sure everything was just right. The customer service is impeccable! Everyone is friendly, funny, courteous, and most importantly real. From start to finish I had nothing but a great experience. I most certainly will recommend Courtesy to anyone looking to buy a car! More

Friendly and polite with no pushy sales staff The whole experience was a good one for me. I did originally want a red vehicle but the white one is actually as nice. Delivered when promised with no The whole experience was a good one for me. I did originally want a red vehicle but the white one is actually as nice. Delivered when promised with no problems at all. We only dealt with sales and finance and they were awesome. Thank you Yannick and Hugh for making my dream of owing a Jeep come true. More

Awesome! Good service and friendly staff, thanks for making this purchase enjoyable, will recommend all I know to consider courtesy when they are looking to pu Good service and friendly staff, thanks for making this purchase enjoyable, will recommend all I know to consider courtesy when they are looking to purchase a new vehicle :) More

Amazing salesman Khalil was Very polite and has respectful service. He was a lot of help answered all our questions. Got us in our new car the same day. The financin Khalil was Very polite and has respectful service. He was a lot of help answered all our questions. Got us in our new car the same day. The financing department was amazing as well they explained every detail step by step We will be going back there again More