
Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Winter tire swap to summer I had two particularly stuck lug bolts which greatly challenged an otherwise simple job. Steve Jones was a phenomenal communicator, keeping me inform I had two particularly stuck lug bolts which greatly challenged an otherwise simple job. Steve Jones was a phenomenal communicator, keeping me informed of delays and challenges along the way. this was my second experience with him and I've had a consistent experience. If you're looking for a great customer service experience with a service advisor at a service department, I highly recommend both Steve and Courtesy Chrysler Jeep Dodge. More
Professional customer service My service advisor Steve was very personable and knowledgeable. I let Steve know we had concerns with mechanic work from a different shop, he walked My service advisor Steve was very personable and knowledgeable. I let Steve know we had concerns with mechanic work from a different shop, he walked through the necessities for our van and was able to accommodate our busy scheduled. My family will return for future tune-ups and mechanical work. More
Good service department. Have bought dodge trucks from dealers as far as lacombe, had issues with most dealers in Calgary. Tried Courtesy for warranty and service work, and am Have bought dodge trucks from dealers as far as lacombe, had issues with most dealers in Calgary. Tried Courtesy for warranty and service work, and am pleased with everything so far. Will purchase my next truck from them if the sales staff is like the service staff. More
Great sales team Went in yesterday just looking to make the rounds through the auto mall looking for a mid sized sedan. First dealership was Courtesy Chrysler. Didn't Went in yesterday just looking to make the rounds through the auto mall looking for a mid sized sedan. First dealership was Courtesy Chrysler. Didn't get past there, we drove away in a new car, the sales guys we had- Kelly Ryan and Glen Locke were extremely helpful and on the finance side Ed Drolet was as well. Unlike other car buying experiences everything was explained to us, what our best options were, very personable and took their time to make sure we knew what we were getting. More
My New Ride I want to thank Brent Ernst, He was very professional in helping me make my decision. He was there for me not himself, He has a no pressure way I want to thank Brent Ernst, He was very professional in helping me make my decision. He was there for me not himself, He has a no pressure way about him Thank you Brent hope to deal with you again in the future Also to everyone that made this deal happen Again thank you Brent. MR. Robert L. Ingram More
Great Customer Service I am a mature woman that doesn't know much about cars and when I came in for my annual service appointment for warranty review, the list of inspection I am a mature woman that doesn't know much about cars and when I came in for my annual service appointment for warranty review, the list of inspections were long. Steve reviewed why the inspections were needed and what to listen to if something goes wrong. He was very courteous and friendly as well as patient answering my various questions. He also explained what oil/filter changes would be completed as well as the costs and timeframe of when I could pickup my car. The service guy was able to complete all the necessary inspections, oil/ filter/nav update and tire rotation work earlier than estimated and so I was happy I got my car back from service in a few hours. More
Excellent The service I received at this dealership was excellent. My service advisor Steve was friendly and very helpful. My service was done quickly and wit The service I received at this dealership was excellent. My service advisor Steve was friendly and very helpful. My service was done quickly and without any hassle. Even though more had to be done on my vehicle than originally thought, it was still all completed in a day. More
A great truck buying experience My wife and I had decided to purchase a new truck so we went down to Courtesy to look around and get some informationWe were approached by Brent Ernst My wife and I had decided to purchase a new truck so we went down to Courtesy to look around and get some informationWe were approached by Brent Ernst, who asked about our wants/needs then offered to take us out to the lot to look at the various models that would fit our requirements. Brent displayed a good knowledge of the various vehicles we looked at, spending a good hour and a half of his time showing us product and taking us on a test drive. Ultimately, we decided to purchase a Ram Truck and Brent, along with Justin Chang, was able to obtain the truck we wanted at an outstanding price - working with us to get the options and add-ons we wanted while staying within the budget we set. Financing approval was swift and easy, Lanette Andreas was a pleasure to deal with. On the day we arrived to pick up the truck, we were pleasantly surprised to find it parked right out front, freshly washed, cleaned and polished - even had a FULL tank of gas! Signing of paperwork and registration was relatively quick and Brent then went over the operation of the many aspects of the vehicle with us, even pairing my phone for me before I left. The whole process from start to finish was the best experience buying a new vehicle I have ever had. More
Excellent Customer Service, Honest People Excellent service department, my service adviser Joe was friendly and honest. He kept me in the loop and gave me suggestions on how to extend the life Excellent service department, my service adviser Joe was friendly and honest. He kept me in the loop and gave me suggestions on how to extend the life of my vehicle. I will definitely be returning for any future repairs/maintenance required. I looked at a new vehicle while I was there as well, Tim was very knowledgeable and friendly. Definitely the best salesman I've ever spoken too. He took the time to go over all the vehicle details with me. More
Service with no appointment I am from Ontario and getting ready for drive home. Needed oil change etc and the guys were there to accommodate me even though no appointment I am from Ontario and getting ready for drive home. Needed oil change etc and the guys were there to accommodate me even though no appointment More