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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,509 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 21, 2015
Trustworthy Salesmen that leave you smiling! This is our third vehicle purchase from Courtesy Chrsyler. I trust them, and they have proven to me, that they can be trusted. In each case I have l This is our third vehicle purchase from Courtesy Chrsyler. I trust them, and they have proven to me, that they can be trusted. In each case I have left them with a good reliable vehicle that met all of our expectations and even more. If the vehicle did not have what we had "hoped" to have they always seemed to make sure that we got what we had "hoped" for and even gone beyond the "basic vehicle" requirements. I've left Courtesy Chrysler feeling like I have made friends - not just the feeling that I was a client and once I've purchased my vehicle that they didn't want to see me again. I have and will continue to recommend them to my friends and family - they're the best! More
by me
Employees Worked With
Lanette Andreas
June 20, 2015
Experience Darrell was great. I told him what I required in a vehicle, he narrowed it down in 5 seconds, we took it for a ride, crunched the numbers and done dea Darrell was great. I told him what I required in a vehicle, he narrowed it down in 5 seconds, we took it for a ride, crunched the numbers and done deal. I appreciate his forward approach and sense of humour. I will definitely recommend him, keep up the good work Darrell! More
by Mark Verzyl
Employees Worked With
Darrell Sirelpuu
June 20, 2015
Better than before Service used to be me being wrong. Now it's about trying to please me and get the job done. Treating me like an idiot was not in their favour. Service used to be me being wrong. Now it's about trying to please me and get the job done. Treating me like an idiot was not in their favour. More
by Happy
June 20, 2015
amazing deal on a ram truck! came in for price shopping for a new ram, and the offer they gave me could not be matched by any dealership in town or around area. the service was gr came in for price shopping for a new ram, and the offer they gave me could not be matched by any dealership in town or around area. the service was great! i was treated respectfully. it was a very pleasurable experience More
by DJ1988
June 20, 2015
2015 Dodge Ram I traded in my 2013 truck for a bit of an upgrade. Darrell was very helpful. Found the right truck and we crunched some numbers and came to an agree I traded in my 2013 truck for a bit of an upgrade. Darrell was very helpful. Found the right truck and we crunched some numbers and came to an agreement. Had one unfortunate experience when my new truck went in for the protection package to the service department. Darrell and the Manager Kris handled it very well and I am happy with the outcome. So the sales side of things went well and they were and still are very helpful a month after purchasing. I have personally been dealing with this dealership for 5 years and hopefully more to come. More
by mahoganyyyc
Employees Worked With
Kris Laughton, Darrell Sirelpuu
June 20, 2015
Excellent I thought my visit was a lot better than my previous one, I was helped right away and I was happy with the help I received in finding a vehicle in my I thought my visit was a lot better than my previous one, I was helped right away and I was happy with the help I received in finding a vehicle in my price range that suited me. I was very surprised I got accepted for my vehicle since I didn't have much of a credit record, but the people in financing made it happy and I'm very thankful. More
by Warren48
Employees Worked With
Darrell Sirelpuu
June 19, 2015
2015 Cherokee made easy from the moment i walked through the door i was treated like an old friend making the entire experience enjoyable. Kelly was very personable,he was a from the moment i walked through the door i was treated like an old friend making the entire experience enjoyable. Kelly was very personable,he was also very knowledgeable and if he wasn't sure about something, he made sure he found the answer immediately. Glenn was quite enthusiastic about making a deal and helped make it more or less painless. was willing to negotiate to make me feel geed about my purchase. Then I was handed over to Candace, she is nuts. in a good way....she was friendly, funny, made me feel very comfortable as she took all my money. Overall it was a very good experience and i would recommend Courtesy to anyone looking for a vehicle. Thanks Guys!! More
by KentG63
June 19, 2015
Intimidation and right on par with east side dodge I came in looking for a new truck and Khalil was good at initially helping me but he said I'd only be there for an hour but that ended up being 4 hrs I came in looking for a new truck and Khalil was good at initially helping me but he said I'd only be there for an hour but that ended up being 4 hrs with no solid answers on anything. Then when Thom made me an offer he found out what I owed on my trade in and treated me like some hobo who was trading in a shopping cart full of bottles as collateral for my car. He was not only rude and made me feel uncomfterable but he must have had to work at east side dodge before because I didn't think Courteousy was about high pressure sales. They are unorganized and I got transferred like eight times whenever I seemed to call them. Ed was great and so was glen Locke but after this experience I will never ever deal with them again. I was a faithful costumer for 5 yrs but because of the waiting and jerky service from Thom and negligent behaviour from Khalil I won't be doing business with them again. More
by Dontgo87
June 19, 2015
2010 traverse Amazing service from amazing people. So happy with my purchase everyone was so friendly as so much help. I will be back for my next purchase as well Amazing service from amazing people. So happy with my purchase everyone was so friendly as so much help. I will be back for my next purchase as well More
by Easond82
Employees Worked With
Ed Drolet, Maria Gonzales
June 19, 2015
Poor experience Back in 2003 I had a bad experience and bought my jeep at a rival dealer. Fast forward we were looking for a used truck and new SUV. The guy we Back in 2003 I had a bad experience and bought my jeep at a rival dealer. Fast forward we were looking for a used truck and new SUV. The guy we dealt with couldn't seem to understand what our maximum price on the truck was. No matter how many times he was told what the price range I was looking at. He kept asking what he had to do to get us in the truck he wanted to show. I was quite clear drop the price $8,000 or don't waste my time. He belittled us, kept saying numbers don't matter, oh and if you like it we can't work something out.. He treated us like we were wasting his time. I told him over and over what our maximum price was and he just couldn't seem to comprehend there was simply no chance we were willing to exceed that number. Oddly enough even after the test drive he couldn't figure out why I still said drop the price $8000. During our discussion he even asked if I would buy an used lamburgini for $20,000 sight unseen after I made I clear I wasn't interested in looking at trucks that were 10,000 above my price range. I accepted that offer instantly, as at this point he was acting quite ignorant, my acceptance of this offer only encouraged him to become someone more arrogant and disinterested in making a sale. We didn't even bother discussing the suv which we had a much higher budget in mind. After what's the point in trying to work with someone who has no interest in dealing with you. Fast forward three hours and a rival auto dealer who was quite pleasant to deal with sold us a very nice used 3/4ton 4x4 and new SUV. That's two bad experiences here, and resulted in the loss of two brand new vehicles one late model used and all the service over the past and future years. A tip for this dealership, actually listen to what your customers are telling you, and dont assume because I dress in casual clothes I can't afford the purchases. All of these were cash deals. So if numbers don't matter that's well over $120,000 in lost sales. During our three weeks of looking at dozens of vehicles and dealing with well over a dozen different dealerships and sales people, this is by far the one that stuck out as bad. All the others were excellent to deal with and very attentive and receptive to what we wanted and were telling them. More
by Ircper
