Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Great service on my wife's Durango The check engine light came on in my wife's Durango. I called Courtesy service department and they got me in right away. This was my first visit to th The check engine light came on in my wife's Durango. I called Courtesy service department and they got me in right away. This was my first visit to their service department ever where I was greeted by a smiling Steve Jones. He took down my information and got the vehicle looked at and back to me that day in a timely manner. The vehicle needed a further warranty repair item which was on backorder which they called me back in a couple weeks later when the part arrived. Again Steve got the vehicle in and back to me later that day good as new. I was aware of what was going on the whole time and would definitely recommend Steve to anyone. More
Trade-In Done Easy We were asked if we were in the market for a trade-in and we were thinking about it. We came in and they found almost exactly what we wanted and then We were asked if we were in the market for a trade-in and we were thinking about it. We came in and they found almost exactly what we wanted and then worked with us to ensure that we would get wgat we wanted that wasn't akready part of our purchase. Overall great experience! More
INCREDIBLE service I have to say that the team at Courtesy Chrysler was exceptional from the moment I walked onto the lot. They were informative, helpful and didn't hes I have to say that the team at Courtesy Chrysler was exceptional from the moment I walked onto the lot. They were informative, helpful and didn't hesitate to help me. I have recommended them to anyone I have talked to. They went above and beyond my expectations More
Great service as always. Steve took the time to explain exactly what my vehicle needed, why it was necessary and/or recommended and what it was going to cost. They were finis Steve took the time to explain exactly what my vehicle needed, why it was necessary and/or recommended and what it was going to cost. They were finished pretty quickly and I am very happy with the results. My concerns were listened to and addressed and I never felt uncomfortable or condescended to. More
Customer service at its finest!! Both my husband and I have had such excellent customer service whenever we bought our vehicles!! That's 3 in the last 3 years!! This time around we Both my husband and I have had such excellent customer service whenever we bought our vehicles!! That's 3 in the last 3 years!! This time around we had a sales person Colin Wenner.. He went above and beyond!! Even the finance dept lady candace Sullivan was awesome!! He had us in our new vehicle within 24hrs and the whole final step took approx 2 hrs which was half the time as before. Awesome job to the whole customer service team.. DEFINITELY will recommend to our friends and family.. More
Simply outstanding. Great service...AGAIN! What can I say? Jazz Kanda, Justin Chang and David Chopp gave my family and I wonderful service. Jazz really went out of his way to help my family a What can I say? Jazz Kanda, Justin Chang and David Chopp gave my family and I wonderful service. Jazz really went out of his way to help my family and I out. He took his personal time to ensure my family and I were happy with our investment. This has made me feel really bad as I found out that day that he had to take care of other pressing and substantial matters, but he still made the time to see me. This, in my humble opinion, cannot be matched by any other sales person. The time, effort and heart he put into this deal is something not only sales people should strive for, but all people. Words cannot express how happy I am with the purchase. I am not referring to my truck, but the service it came with. This team has helped my whole family with their vehicles. I do not foresee that changing in my life time. Kudos to all mentioned above and the staff around them. More
Thanks for taking care of your customers I know I will be looked after properly dealing with your organization. I would recommend you to friends and family and will continue to use your serv I know I will be looked after properly dealing with your organization. I would recommend you to friends and family and will continue to use your service center for all my vehicles service needs Thanks, Ryan More
New Ram Purchase - Great sales and service I purchased a new Dodge Ram 1500 Sport edition (2015) a few weeks ago and the sales and service were excellent. My sales rep Mackenzie was great to d I purchased a new Dodge Ram 1500 Sport edition (2015) a few weeks ago and the sales and service were excellent. My sales rep Mackenzie was great to deal with. She did an excellent job in qualifying what I was looking for, and found a truck for me that had everything I wanted. She was prompt in returning my calls and setting up appointments, and got back to me whenever I had questions. As a sales rep myself I really appreciated her care and professionalism. Justin and Candace were both great to deal with as well, and I felt that I got a really good and fair deal on my trade in. Overall I would recommend highly if you are in the market for a new Dodge, Ram, or Jeep! More
Excellent Customer Service Joe Tarzwell assisted me with a small repair on my 2013 Dodge Ram regarding the washer nozzle. He was very helpful and squeezed me in even though the Joe Tarzwell assisted me with a small repair on my 2013 Dodge Ram regarding the washer nozzle. He was very helpful and squeezed me in even though the dealership was very busy. He is a great asset to the company and I will definitely be back to him for further service. More
Service Appointment. Appointment was for 7:00 am. Had to wait 20 minutes prior to checking in and then had to wait another 20 minutes for shuttle service. Did exactly wh Appointment was for 7:00 am. Had to wait 20 minutes prior to checking in and then had to wait another 20 minutes for shuttle service. Did exactly what I asked them to do for my service, nothing more. Asked for a quote on a hitch package and Steve provided that information in a timely and professional manner. More










