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Courtesy Chrysler Dodge Jeep RAM

Calgary, AB

4.3
2,509 Reviews

125 Glendeer Circle Southeast

Calgary, AB

T2H 2S8

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Showing 2,509 reviews

July 24, 2015

Thank you Ahmed had to make the calls advising me the parts required for two recalls on my Dodge 2500 weren't available after I had left the vehicle there for t More

by Mark77
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ahmed Elnahas
July 24, 2015

I love my 2015 JGC After being a Subaru lover for 15 yearss, it was time to get my JGC. It was a pleasure to sit and discuss with Darrell. At the end of the day a de More

by Jon S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Sirelpuu, David Chopp
July 24, 2015

Great customer service I had a really good experience shopping for a vehicle at courtesy Chrysler. The sales person who helped us was Adrian and he took the time to make sur More

by Lori345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 24, 2015

Great Overall Experience Colin was very easy to work with and made my buying experience very comfortable. He was knowledgeable in the vehicle I purchased and was able to answe More

by Erin987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Wenner
July 24, 2015

New van After purchasing my new van after losing my journey in the flash flood on the 12th. I have nothing but rave reviews for Candace Sullivan and Kelly Ry More

by chickeyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 23, 2015

Friendly people! My service advisor, Steve Jones is always friendly, full of energy and a pleasure to deal with. All the other employees I walked by had a friendly 'Hi More

by King Redneck
Friendliness
Price
Recommend Dealer
Yes
July 23, 2015

Enjoyed my experience Adrian Antelo was an excellent salesperson. He was friendly, approachable and easy to work with in deciding which vehicle to purchase. He knows his ve More

by happypurchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 23, 2015

Great dealer These guys went out of their way to find me the specific truck I wanted, when other dealers were just trying to sell me what was on the lot, and upsel More

by Mike F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Wenner
July 23, 2015

Friendly, helpful, low-pressure sales experience It was a relatively good experience working with Darrell and Stephen. Darrell's approach was low key and low pressure. I felt like he was honest and o More

by kentzman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Sirelpuu
July 22, 2015

Worst service I had my truck into the service three times and I had the worst service ever all three times, on all the little things. Wrong type of oil after I spec More

by Ram guy 420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmed Elnahas
Jul 22, 2015 -

Courtesy Chrysler Dodge Jeep RAM responded

Good day, My name is Roger Seegmiller, Service Manager at Courtesy. I am very unhappy in which the level of service you have received. I would certainly like to investigate and resolve this issue immediately. If you could please call me or email me at 403-255-9105 or Rseegmiller@courtesychrysler.com I would appreciate a call back or email with your contact information. thanks Roger Seegmiller Service Manager Courtesy Chrysler

Jul 22, 2015 -

Ram guy 420 responded

Hi Roger, thank you for the response. I really really wanted to have a good realionship with courtesy chrysler as it is near my residence and as I had spent 50 000$ purchasing a truck from there. I can't seem to catch a brake when ever Iam in the service department . And since I had my truck in there last the part that was supposed to be there over night did not come and I was told that I would get a call when it is In did not happen. It's been a month and I have called numerous times trying to get an answer with no luck.

Jul 23, 2015 -

Courtesy Chrysler Dodge Jeep RAM responded

I Agree 100%, when a customer invests thousands of dollars and puts his trust in us they should have a great mutual relationship and furthermore should never receive the level of service in which you have received. Can you please give me your name and contact number, again I will investigate and contact you immediately. thanks Roger

Jul 23, 2015 -

Ram guy 420 responded

James Balaberda 403 589 9252

Aug 28, 2015 -

Courtesy Chrysler Dodge Jeep RAM responded

This issue has been resolved. The customer was completely satisfied and received a complimentary clean during the visit. Thank you for your feedback.

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