Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Great Customer Service I am a mature woman that doesn't know much about cars and when I came in for my annual service appointment for warranty review, the list of inspection I am a mature woman that doesn't know much about cars and when I came in for my annual service appointment for warranty review, the list of inspections were long. Steve reviewed why the inspections were needed and what to listen to if something goes wrong. He was very courteous and friendly as well as patient answering my various questions. He also explained what oil/filter changes would be completed as well as the costs and timeframe of when I could pickup my car. The service guy was able to complete all the necessary inspections, oil/ filter/nav update and tire rotation work earlier than estimated and so I was happy I got my car back from service in a few hours. More
Excellent The service I received at this dealership was excellent. My service advisor Steve was friendly and very helpful. My service was done quickly and wit The service I received at this dealership was excellent. My service advisor Steve was friendly and very helpful. My service was done quickly and without any hassle. Even though more had to be done on my vehicle than originally thought, it was still all completed in a day. More
A great truck buying experience My wife and I had decided to purchase a new truck so we went down to Courtesy to look around and get some informationWe were approached by Brent Ernst My wife and I had decided to purchase a new truck so we went down to Courtesy to look around and get some informationWe were approached by Brent Ernst, who asked about our wants/needs then offered to take us out to the lot to look at the various models that would fit our requirements. Brent displayed a good knowledge of the various vehicles we looked at, spending a good hour and a half of his time showing us product and taking us on a test drive. Ultimately, we decided to purchase a Ram Truck and Brent, along with Justin Chang, was able to obtain the truck we wanted at an outstanding price - working with us to get the options and add-ons we wanted while staying within the budget we set. Financing approval was swift and easy, Lanette Andreas was a pleasure to deal with. On the day we arrived to pick up the truck, we were pleasantly surprised to find it parked right out front, freshly washed, cleaned and polished - even had a FULL tank of gas! Signing of paperwork and registration was relatively quick and Brent then went over the operation of the many aspects of the vehicle with us, even pairing my phone for me before I left. The whole process from start to finish was the best experience buying a new vehicle I have ever had. More
Excellent Customer Service, Honest People Excellent service department, my service adviser Joe was friendly and honest. He kept me in the loop and gave me suggestions on how to extend the life Excellent service department, my service adviser Joe was friendly and honest. He kept me in the loop and gave me suggestions on how to extend the life of my vehicle. I will definitely be returning for any future repairs/maintenance required. I looked at a new vehicle while I was there as well, Tim was very knowledgeable and friendly. Definitely the best salesman I've ever spoken too. He took the time to go over all the vehicle details with me. More
Service with no appointment I am from Ontario and getting ready for drive home. Needed oil change etc and the guys were there to accommodate me even though no appointment I am from Ontario and getting ready for drive home. Needed oil change etc and the guys were there to accommodate me even though no appointment More
Pleasant service Department Took my truck in for some warranty service, Ahmed was great to deal with overall and ensured my concerns were addressed , great guy to deal with! Took my truck in for some warranty service, Ahmed was great to deal with overall and ensured my concerns were addressed , great guy to deal with! More
Happy Clients.. Love our Ram! I definitely would recommend Colin as a sales associate. Colin listened to our needs and going exactly what we needed. The sales manager Justin also m I definitely would recommend Colin as a sales associate. Colin listened to our needs and going exactly what we needed. The sales manager Justin also made every effort to give us as much for our trade possible. Finance office was professional and at no time did we feel pushed. Thanks again, will send friends and family your way .. More
Dodge Ram 3500 Service The service was great. I was greeted and all info taken and out the door in 10 min from drop off. Steve called me 2 hrs later with an update. Steve ca The service was great. I was greeted and all info taken and out the door in 10 min from drop off. Steve called me 2 hrs later with an update. Steve called me again when the truck was completed. When I arrived for pickup Steve was available and step me through the final invoice. All in all a very good experience. Thanks More
Loving my Summit! The team were awesome. Wasn't planning on buying just yet,, but they answered all my questions, found exactly what I wanted and got it in quickly. M The team were awesome. Wasn't planning on buying just yet,, but they answered all my questions, found exactly what I wanted and got it in quickly. Maybe too quickly as only one key came, mud flaps weren't installed and there is still glue residue on the vehicle from the attic, all I am certain will be addressed promptly at my convenience. Overall, a great, pressure free experience. More
They Rock!! Just wanted to say that Darrell and Lanette were fantastic they put me into the perfect vehicle and the service was exceptional I could not be happier Just wanted to say that Darrell and Lanette were fantastic they put me into the perfect vehicle and the service was exceptional I could not be happier!!! More