
Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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A wonderful stress free and exciting experience I told Kelly what vehicle I wanted and issues I was having the other dealership I was dealing with. I instantly felt like his top priority and he hand I told Kelly what vehicle I wanted and issues I was having the other dealership I was dealing with. I instantly felt like his top priority and he handled everything right up to following me to the gas station and filling my tank. I'm a first time buyer so no question was a stupid question and he explained everything. My car came with everything I wanted and I almost felt at times the he was more concerned with the car being absolutely perfect more then I was. I felt safe, assured and confident I got a xxxx of a deal! I even appreciate the backstreet boy cd I found in the stereo. I will be referring this man to anyone looking for a car sold to them by a HONEST salesman. More
Good sales department I was treated well by the sales department. Darrell and Kris and the team were very fair. Although my. Experience started so so. I give Darrell xxxxxx I was treated well by the sales department. Darrell and Kris and the team were very fair. Although my. Experience started so so. I give Darrell xxxxxxfor. The effort he put in after the negative start. Usually I just walk away and be done with it. But after walking away Darrell, made a second effort to reach out to me and because of that I gave him a second chance. My experience after that was very good. Now the service department is a total. Different story. If it wasn't for Kris the general sales manager I would have never returned for service. More
Great experience buying our 5th vehicle from this dealership We have dealt with Courtesy for 15 years. This is the first time we dealt with Darryll and it was a very positive experience. He listens to what we ar We have dealt with Courtesy for 15 years. This is the first time we dealt with Darryll and it was a very positive experience. He listens to what we are looking for and doesn't try to steer us into what he believes we need. We will absolutely purchase from Darryl again! More
Service Very friendly and prompt service from my rep. I was received promptly in service and the rep was very professional. I would recommend this dealerships Very friendly and prompt service from my rep. I was received promptly in service and the rep was very professional. I would recommend this dealerships' service department. More
Salesman of the Month Bought my 2015 Jeep wrangler willy and i love it thanks to Prince Vince, Glen,Stephen and Wolfy. I will send all my friends and family to Vince. Bought my 2015 Jeep wrangler willy and i love it thanks to Prince Vince, Glen,Stephen and Wolfy. I will send all my friends and family to Vince. More
Quality of Mechanical Service Shuttle service was excellent. Service Advisor was very helpful and polite. Was informed of work as it progressed and when the vehicle was ready for Shuttle service was excellent. Service Advisor was very helpful and polite. Was informed of work as it progressed and when the vehicle was ready for pick up. More
Customer service was excellent Steve, the service advisor was very helpful and eager to assist. In fact he opened 15 mins early to assist me being that I was waiting outside for the Steve, the service advisor was very helpful and eager to assist. In fact he opened 15 mins early to assist me being that I was waiting outside for the advisor bay to open. That's service!! The shuttle was prompt and a welcome service as well. More
Excellent customer service Steve Jones was great help. I bought a new Dodge Grand Caravan. The car's engine had a slight roughness when it idles. took it back and the sales rep Steve Jones was great help. I bought a new Dodge Grand Caravan. The car's engine had a slight roughness when it idles. took it back and the sales rep went with me to see Steve at the service shop. Steve checked the Car's records and because it was fairly new, some paperwork was yet to be done and info (VIP) to be entered into the Database which wasn't done. Hence to Steve the car didn't exist on the system to be legible for warranty service. The sales reps where puzzled and went running around to see what they can do. I waited for like 5 minutes, but Steve didn't leave me waiting, he called me took the information on the vehicle and what were my concerns, and told me he will start on the car's diagnostics while sales get the VIP records issue resolved. Now that is customer service at it's best. Steve calls me the next day to give me heads-up on the status, and the day after he calls me and plays a friendly trick on me that he will need my vehicle for a week, frankly he did get me, but then he tells me he's kidding, and that the car's flash needed updating, apologized for the trouble I had with the car, and told me the car was ready for pickup. Shuttle service was also quite good. I came in, Ahmed took care of the paperwork and got my car back. More
Great experience with knowledgeable friendly staff Had great customer service friendly staff made my buying experience a great one as they helped me select the best vehicle for my uses(dodge ram 1500) Had great customer service friendly staff made my buying experience a great one as they helped me select the best vehicle for my uses(dodge ram 1500) would recommend anyone looking for a vehicle to go visit them. The finance team helped me also look into what worked best for my budget and didn't push me into something I couldn't afford. More
Excellent Steve Jones was excellent. He realized I just needed a minor repair and didn't make me wait for all the details usually needed for service, He just Steve Jones was excellent. He realized I just needed a minor repair and didn't make me wait for all the details usually needed for service, He just did the job and got me on my way. I always go to Courtesy Chrysler anyway, but he is a new reason to go there. JeanReid More