
Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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ANOTHER GREAT EXPERIENCE It was time for an oil change - so off to Courtesy we go. I entered the service bay area and Ahmed greeted me by name. He filled out the paperwork n It was time for an oil change - so off to Courtesy we go. I entered the service bay area and Ahmed greeted me by name. He filled out the paperwork never once needing any information from me - as he knew who I was. I explained a few things that needed to be looked at including my taillight which was having issues in the mornings but worked fine on the way home every day. Ahmed offered to text me rather than call me when all was completed the next day & sent me a text message as I was leaving to ensure he had my correct information. Again all of this without me providing any information to him. I felt like Norm on Cheers - "where everybody knows your name".... All of this with a smile. Everyone that worked in the service area was smiling and happy. I was in and out of the service bay in less than ten minutes and in a shuttle on my way home. My shuttle driver was fun and we had a good chat on the way home. I look forward to the great support of Courtesy Chrysler & Ahmed has always been amazing !! You can tell as a customer that customer service is key here at Courtesy Chrysler - thanks Ahmed!! See you soon - but hopefully not too soon :-) More
Award winning service! Mackenzie went above and beyond her roll as a Sales Representative. I give her 10 stars. Courtesy Chrysler in Calgary is the only place I will recomme Mackenzie went above and beyond her roll as a Sales Representative. I give her 10 stars. Courtesy Chrysler in Calgary is the only place I will recommend my friends and family go to purchase a vehicle. and of course the best Sales Representative is Mackenzie Barkhouse. More
understanding and helpful I have an older truck which needed quite a few repairs. Paul was very understanding of my situation and helpful in explaining all the details. He was I have an older truck which needed quite a few repairs. Paul was very understanding of my situation and helpful in explaining all the details. He was also very patient in taking a few calls from me. We purchased our truck from Courtesy and have always gone there for service. I have never had a bad experience in the 15 years we've owned the vehicle. More
Awesome! I love the crew at Courtesy! They helped me find the perfect Jeep and at a great price. I went to several other dealers an no one was as helpful and w I love the crew at Courtesy! They helped me find the perfect Jeep and at a great price. I went to several other dealers an no one was as helpful and welcoming as the crew there. I had an amazing experience and will recommend them to anyone looking for a car! Chad was great, I didn't feel pressured to buy anything I didn't want, he was simply there to guide me to the best car. Dave and Justin were amazing with finance helping me find the right car at the right budget. Thanks again guys! More
New van After purchasing my new van after losing my journey in the flash flood on the 12th. I have nothing but rave reviews for Candace Sullivan and Kelly Ry After purchasing my new van after losing my journey in the flash flood on the 12th. I have nothing but rave reviews for Candace Sullivan and Kelly Ryan who worked very quickly and efficiently to get me into my new van in our time constraints with dealing with insurance. Kelly Ryan was professional and even kept his cool and got me off the lot quickly in my new van even though he wasn't aware I was coming (oops miscommunication). He even helped me connect my phone so my Bluetooth and Uconnect worked. This is my 4th vehicle purchase from this location and this was hands down the best experience by far even with our telephone tag Candace Sullivan :) My only complaint of this dealership was a recent service I had done to replace my radio. There was a CD left in my vehicle and I didn't realize that was part of what was being changed and we still to this day don't have it. They also took over 20 mins to bring my vehicle to me when I arrived and it still had plastic on it when I went to get in it. I was not happy that day with the communication that my vehicle was ready. My vehicle was ready hours before I was ever notified that it was ready to go. I would return to courtesy to purchase my next vehicle but I'm not so sure I ever want to return for any service there again More
Great Overall Experience Colin was very easy to work with and made my buying experience very comfortable. He was knowledgeable in the vehicle I purchased and was able to answe Colin was very easy to work with and made my buying experience very comfortable. He was knowledgeable in the vehicle I purchased and was able to answer all my questions and kept in constant communication throughout the deal. I will be recommending Colin to any friends and family as I know he will treat them well. More
Great customer service I had a really good experience shopping for a vehicle at courtesy Chrysler. The sales person who helped us was Adrian and he took the time to make sur I had a really good experience shopping for a vehicle at courtesy Chrysler. The sales person who helped us was Adrian and he took the time to make sure that we were satisfied with the vehicle we chose and that we got the best deal for our budget. More
I love my 2015 JGC After being a Subaru lover for 15 yearss, it was time to get my JGC. It was a pleasure to sit and discuss with Darrell. At the end of the day a de After being a Subaru lover for 15 yearss, it was time to get my JGC. It was a pleasure to sit and discuss with Darrell. At the end of the day a dealership is a business that wants to make money. I get that. But Darrell actually talked me out of the higher end, more expensive JGCs because he knew it didn't fit my needs. So will I go back? xxxx yeah! After dealing with poor customer service at Subaru for the last 08 years, and loving my JGC. I ain't going back. More
Thank you Ahmed had to make the calls advising me the parts required for two recalls on my Dodge 2500 weren't available after I had left the vehicle there for t Ahmed had to make the calls advising me the parts required for two recalls on my Dodge 2500 weren't available after I had left the vehicle there for the repairs. Not an easy call to make, Ahmed handled the situation professionally, made sure the parts were available for the follow up appointment and apologized for the inconvenience. I understand the situation was addressed with management and steps have been taken so this shouldn't happen again. Can't ask for much more then that, my experience was great except for the missing parts. Thanks Ahmed, will be in touch for my next service appointment. More
Enjoyed my experience Adrian Antelo was an excellent salesperson. He was friendly, approachable and easy to work with in deciding which vehicle to purchase. He knows his ve Adrian Antelo was an excellent salesperson. He was friendly, approachable and easy to work with in deciding which vehicle to purchase. He knows his vehicles and is not intimidating to talk frankly about what you are looking for in a vehicle. I would definitely be looking to him when I need to purchase a vehicle again. More