Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Service Appointment. Appointment was for 7:00 am. Had to wait 20 minutes prior to checking in and then had to wait another 20 minutes for shuttle service. Did exactly wh Appointment was for 7:00 am. Had to wait 20 minutes prior to checking in and then had to wait another 20 minutes for shuttle service. Did exactly what I asked them to do for my service, nothing more. Asked for a quote on a hitch package and Steve provided that information in a timely and professional manner. More
New Ram Purchase - Great sales and service I purchased a new Dodge Ram 1500 Sport edition (2015) a few weeks ago and the sales and service were excellent. My sales rep Mackenzie was great to d I purchased a new Dodge Ram 1500 Sport edition (2015) a few weeks ago and the sales and service were excellent. My sales rep Mackenzie was great to deal with. She did an excellent job in qualifying what I was looking for, and found a truck for me that had everything I wanted. She was prompt in returning my calls and setting up appointments, and got back to me whenever I had questions. As a sales rep myself I really appreciated her care and professionalism. Justin and Candace were both great to deal with as well, and I felt that I got a really good and fair deal on my trade in. Overall I would recommend highly if you are in the market for a new Dodge, Ram, or Jeep! More
Excellent Customer Service Joe Tarzwell assisted me with a small repair on my 2013 Dodge Ram regarding the washer nozzle. He was very helpful and squeezed me in even though the Joe Tarzwell assisted me with a small repair on my 2013 Dodge Ram regarding the washer nozzle. He was very helpful and squeezed me in even though the dealership was very busy. He is a great asset to the company and I will definitely be back to him for further service. More
New purchase not painful Process was quick and I am overall very satisfied with the purchase of my new vehicle. All employees I dealt with were very helpful and flexible, ensu Process was quick and I am overall very satisfied with the purchase of my new vehicle. All employees I dealt with were very helpful and flexible, ensuring I was able to drive away with my purchase the same day. More
Service Appointment They repaired my windshield washer nozzles and also took care of 2 of the 3 recalls for my jeep. Steven was courteous and efficient and a pleasure to They repaired my windshield washer nozzles and also took care of 2 of the 3 recalls for my jeep. Steven was courteous and efficient and a pleasure to deal with. More
Turned a difficult situation into a good experience After my 2003 Caravan was involved in a bit of an unusual "accident", I had it towed to Courtesy to look into the cost of replacing/repairing the dama After my 2003 Caravan was involved in a bit of an unusual "accident", I had it towed to Courtesy to look into the cost of replacing/repairing the damaged parts. Joe got it in to be looked at with no appointment and was fantastic to deal with. He kept me updated on the progress and was very helpful when the decision was made that we were going to have to write it off instead of repairing it. More
Great Relatively thorough - answered any questions I had. Was able to complete the transaction fairly quickly. The salesman was very helpful as was the fi Relatively thorough - answered any questions I had. Was able to complete the transaction fairly quickly. The salesman was very helpful as was the finance person. More
Fantastic Service, Highly Recommended I walked into Courtesy Chrysler on what was effectively a whim with a list of requirements for my new vehicle, and ended up both discovering and purch I walked into Courtesy Chrysler on what was effectively a whim with a list of requirements for my new vehicle, and ended up both discovering and purchasing my dream vehicle - a 2011 Tan JEEP Wrangler. Vince Khan was my sales rep and went far above and beyond what was expected. He helped actually procure the vehicle, ensure that the physical condition in which I received the vehicle was like-new, kept it far within my limited budget, helped me navigate the purchase process (in which I knew virtually nothing), and made the whole experience actually a bunch of fun. I genuinely trusted him to work in my best interest, and cannot state highly enough the quality of experience I had at Courtesy Chrysler because of him, specifically. More
First oil change My wife was treated with courtesy, respect and not in a condescending way. Steve Jones provide a less expensive oil change without compromising qualit My wife was treated with courtesy, respect and not in a condescending way. Steve Jones provide a less expensive oil change without compromising quality. Work was completed while she waited and in a respectable time. More
Fast, friendly, thourough Customer service has much improved sine my last visit. Steve was not only friendly, he also was fast, efficient and ensured that I knew exactly what Customer service has much improved sine my last visit. Steve was not only friendly, he also was fast, efficient and ensured that I knew exactly what was being done to my vehicle. More