Courtenay Mazda
Courtenay, BC
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1,393 Reviews of Courtenay Mazda
Warranty dodging A new Mazda MX5, the driver side rocker panel fell off after about six months and less than 1400 kms. There were no marks, dents, or scratches on a A new Mazda MX5, the driver side rocker panel fell off after about six months and less than 1400 kms. There were no marks, dents, or scratches on any other part of the car. The Mazda service department insisted that this could not be a warranty claim because the care must have been hit. We have experienced sort of warranty dodging from other dealers. We did not expect it from a Mazda "Dealer of the Year". More
Great place..no high pressure sales If you are out looking for a new or better vehicle...this is the place to go! No pushy sales! Lots of information if you want it and the entire buyi If you are out looking for a new or better vehicle...this is the place to go! No pushy sales! Lots of information if you want it and the entire buying process was not stressful! I feel like I have made a really good choice for me and don't have any doubts about the advise that I received. More
Such an awesome experience! My credit's not great, but Schelby and Logan helped me out immensely - not only did I get the vehicle I wanted, but I also got some amazing advice on My credit's not great, but Schelby and Logan helped me out immensely - not only did I get the vehicle I wanted, but I also got some amazing advice on how to get my credit back on track. Both of these lovely gentlemen were super honest, kind and all around pleasant to deal with. They made me feel right at home :) Thank you Schelby and Logan! More
Great little Matrix The car is awesome thank you! Don't need all the after care and automatic maintenance appointments. I gave 4 stars because nothing is perfect and th The car is awesome thank you! Don't need all the after care and automatic maintenance appointments. I gave 4 stars because nothing is perfect and their after purchase follow up, automatic scheduling of car maintenance is not for me and some of the questions that were deeper in terms of car info pre -purchase were not addressed the way I hoped. But hey, I'm a grown up and I can handle it. I grew up around mechanics and I am in sales so I a few of the notes during the pitch fell flat. Regardless....strong sales oriented and customer service oriented team. Just wanted the car once I purchased and not the follow up. I'd be back if there was something negative to report, trust me! Thanks! More
LOGAN AND SCHELBY , My Maaan Great response , Honest Answer , No Sugarcoated xx. In a few words , these guys are honest as it gets when it comes to 'car sales', and trust me , I Great response , Honest Answer , No Sugarcoated xx. In a few words , these guys are honest as it gets when it comes to 'car sales', and trust me , I've shopped around the island quite a bit. and got screwed around a lot. More
Friendly and relaxed We really appreciated that the dealership didn't pressure us and respected that we would need time to make a decision. Aaron was down-to-earth and fri We really appreciated that the dealership didn't pressure us and respected that we would need time to make a decision. Aaron was down-to-earth and friendly. The whole process was easy and relaxed. We look forward to our future dealings with the Mazda dealership. More
Our first Mazda Purchase This dealership is very friendly and NOT PUSHY. Very quick to answer any questions we had and reassured us they would be there to help us in any way w This dealership is very friendly and NOT PUSHY. Very quick to answer any questions we had and reassured us they would be there to help us in any way we would need. Wendell Hoyseth is number one. He is very knowledgeable and shared this knowledge with us. We left feeling very reassured we bought a vehicle at the best dealership ever. More
Third new car purchase from Courtenay Mazda! I have just purchased my third new car from Courtenay Mazda making it the fourth Mazda I have owned! I love my new 2018 CX 5 GT. I had considered othe I have just purchased my third new car from Courtenay Mazda making it the fourth Mazda I have owned! I love my new 2018 CX 5 GT. I had considered other makes of vehicles but after reading reviews and visiting other car lots, I once again choose to go with Courtenay Mazda. As a longtime loyal customer, I really appreciate the care, attention to detail, simplicity, friendliness, efficiency, fairness, and honesty of all employees at this dealership. Thank you especially to Barry Davis of sales. I will be buying from Barry again. He was a pleasure to work with when making my trade-in and new car purchase. Thank you to Chad, Corey, and Curtis, too! I am a completely satisfied customer! More
Great Service After viewing a new Mazda CX-3 online at Courtney Mazda, I contacted the dealership for information about the car. Barry promptly responded with answ After viewing a new Mazda CX-3 online at Courtney Mazda, I contacted the dealership for information about the car. Barry promptly responded with answers to all my questions and offered to book time with me if I chose to make the trip. Barry was very knowledge about the CX-3 and made my purchase as comfortable and relaxed as possible. I would highly recommend Barry and Corey (owner) to anyone looking to purchase a Mazda. It was definitely worth the trip and I love my new CX-3 More
A very easy~going experience with Wendell! Wendell was great! We were comfortable with him right from the start, and he was informative and helpful throughout our search for the right car! It Wendell was great! We were comfortable with him right from the start, and he was informative and helpful throughout our search for the right car! It took us a couple of days to make our ultimate decision and we're very pleased! We would definitely recommend him because of his down-to-earth approach, sense of humour and easy manner. Our only negative comment about the dealership would be that we were not informed about the $499.00 financing charge, until we were signing the agreement with Chad ~ he assumed we knew. It may have altered our decision to finance through the dealership. All in all ~ everything worked out and we are enjoying our Mini! More