
Courtenay Mazda
Courtenay, BC
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1,396 Reviews of Courtenay Mazda
It was most excellent. The thoroughness of the staff, from the time I arrived on the lot. Until I departed in my new Mazda was as professional and helpful as it gets. The thoroughness of the staff, from the time I arrived on the lot. Until I departed in my new Mazda was as professional and helpful as it gets. More
If you haven't been, then you gotta go Courtenay Mazda provided a different car buying experience, than we have had in the past. Karissa, our sales consultant, was extremely knowledgeable a Courtenay Mazda provided a different car buying experience, than we have had in the past. Karissa, our sales consultant, was extremely knowledgeable about their products and services. Her professional delivery of information was very helpful and we never experienced any sense of feeling pressured. From walking on the lot, to the test drive, to the follow up and finish with sales, it is evident that Cory and his team are dedicated to truly helping you find the vehicle that suits your needs. Chantelle and Chad provided excellent support in streamlining the entire purchasing process. If you haven't been there, then I suggest you visit Courtenay Mazda for your next vehicle purchase. More
Wonderful experience Mike and Barry are the best dealers provided extremely wonderful experience when purchasing my car. Hard working people always put customer’s interest Mike and Barry are the best dealers provided extremely wonderful experience when purchasing my car. Hard working people always put customer’s interest on the first place More
Warranty dodging A new Mazda MX5, the driver side rocker panel fell off after about six months and less than 1400 kms. There were no marks, dents, or scratches on a A new Mazda MX5, the driver side rocker panel fell off after about six months and less than 1400 kms. There were no marks, dents, or scratches on any other part of the car. The Mazda service department insisted that this could not be a warranty claim because the care must have been hit. We have experienced sort of warranty dodging from other dealers. We did not expect it from a Mazda "Dealer of the Year". More
Great place..no high pressure sales If you are out looking for a new or better vehicle...this is the place to go! No pushy sales! Lots of information if you want it and the entire buyi If you are out looking for a new or better vehicle...this is the place to go! No pushy sales! Lots of information if you want it and the entire buying process was not stressful! I feel like I have made a really good choice for me and don't have any doubts about the advise that I received. More
Such an awesome experience! My credit's not great, but Schelby and Logan helped me out immensely - not only did I get the vehicle I wanted, but I also got some amazing advice on My credit's not great, but Schelby and Logan helped me out immensely - not only did I get the vehicle I wanted, but I also got some amazing advice on how to get my credit back on track. Both of these lovely gentlemen were super honest, kind and all around pleasant to deal with. They made me feel right at home :) Thank you Schelby and Logan! More
Great little Matrix The car is awesome thank you! Don't need all the after care and automatic maintenance appointments. I gave 4 stars because nothing is perfect and th The car is awesome thank you! Don't need all the after care and automatic maintenance appointments. I gave 4 stars because nothing is perfect and their after purchase follow up, automatic scheduling of car maintenance is not for me and some of the questions that were deeper in terms of car info pre -purchase were not addressed the way I hoped. But hey, I'm a grown up and I can handle it. I grew up around mechanics and I am in sales so I a few of the notes during the pitch fell flat. Regardless....strong sales oriented and customer service oriented team. Just wanted the car once I purchased and not the follow up. I'd be back if there was something negative to report, trust me! Thanks! More
Friendly and relaxed We really appreciated that the dealership didn't pressure us and respected that we would need time to make a decision. Aaron was down-to-earth and fri We really appreciated that the dealership didn't pressure us and respected that we would need time to make a decision. Aaron was down-to-earth and friendly. The whole process was easy and relaxed. We look forward to our future dealings with the Mazda dealership. More
LOGAN AND SCHELBY , My Maaan Great response , Honest Answer , No Sugarcoated xx. In a few words , these guys are honest as it gets when it comes to 'car sales', and trust me , I Great response , Honest Answer , No Sugarcoated xx. In a few words , these guys are honest as it gets when it comes to 'car sales', and trust me , I've shopped around the island quite a bit. and got screwed around a lot. More
Our first Mazda Purchase This dealership is very friendly and NOT PUSHY. Very quick to answer any questions we had and reassured us they would be there to help us in any way w This dealership is very friendly and NOT PUSHY. Very quick to answer any questions we had and reassured us they would be there to help us in any way we would need. Wendell Hoyseth is number one. He is very knowledgeable and shared this knowledge with us. We left feeling very reassured we bought a vehicle at the best dealership ever. More