Courtenay Mazda

Wonderful customer service and care! We purchased our FORD FOCUS TITANIUM mainly based on the online website specs and description, plus with the wonderfully organized and detailed assis We purchased our FORD FOCUS TITANIUM mainly based on the online website specs and description, plus with the wonderfully organized and detailed assistance of our very friendly, helpful and kind sales agent, Gaye Williams. Despite some time crunch issues that were unavoidable the day of the final purchase and pick up, the 2 year old used car looked as if it were basically brand new after the body work and detailing. It was an amazing value and we could not be happier with our purchase! Gaye, Corey and the entire team did a fantastic job and not only will we be referring them to friends and family but we also hope to purchase a truck from them in the near future as well! We will be enjoying our new ride for many years to come thanks to Gaye and the great team @ Courtenay Mazda! Thank you for making our vehicle purchase a very pleasant experience! More

Purchase of new Mazda 3 GT Barry and Chad were both excellent to deal with and I wouldn't hesitate to deal with them again in the future. Barry was extremely helpful during and Barry and Chad were both excellent to deal with and I wouldn't hesitate to deal with them again in the future. Barry was extremely helpful during and after the purchase, offering his assistance with any questions or assistance I may need even after I have driven off the lot. It isn't very often that a car salesman offers assistance after the sale is made. Thanks Barry :) More

Better than yer average car dealership We have found this dealership to be friendly, knowledgable, helpful and are not pushy. If we by a Mazda it will be from this dealership! We have found this dealership to be friendly, knowledgable, helpful and are not pushy. If we by a Mazda it will be from this dealership! More

Good Group Very good time they listened to what I had to say and no bull when it came to the cars would send anyone to mike looking for a Mazda or anything else Very good time they listened to what I had to say and no bull when it came to the cars would send anyone to mike looking for a Mazda or anything else they got on the lot two thumbs up More

Very professional people. I'm a little leery of car dealerships, having been exposed over the years to the old, high pressure way they did business. I was interested in seeing I'm a little leery of car dealerships, having been exposed over the years to the old, high pressure way they did business. I was interested in seeing a new Mazda 6 so I ventured in to Courtenay Mazda. A very friendly guy approached me and introduced himself as Mike. We discussed cars for a bit and he then invited me in to get some information about my trade-in. He filled out a form for a complimentary $50 gas card - I was not expecting that! We discussed the Mazda 6 and he put together a very realistic trade value for my truck. We then took the car for a drive. Mike filled me in on all the features and benefits of this great car as we drove. He made time for me to drive by my house so my wife (ill at the time) could have a look. We loved the car and certainly appreciated the way Mike made us feel relaxed and comfortable. When we returned to the dealership we chatted briefly with Corey, the Manager - also a very affable guy. We talked the deal over and, as we were still shopping, did not make a commitment to buy that day. Once again, no pressure - encouragement to make a sound decision from Mike, surely, but just by way of a very respectful suggestion that we give give the Mazda 6 our thorough consideration. We left the dealership feeling like the relationship was more important to these good folks than just pushing another deal. Mike followed up a day later and we regretted to inform him that we had decided on another car. He congratulated us on our purchase and wished us all the best. He was sincere in saying that he had enjoyed meeting us and having the opportunity to show us the Mazda. What an outstanding guy! Even though we did not make a purchase, we are delighted to recommend Mike Milne and the Courtenay Mazda folks if you are considering a car purchase. And thanks for the gift card! More

Mazda CX-3 Experience This was my first time buying a brand new car and the staff made me feel relaxed and comfortable. They were knowledgeable about their vehicles and the This was my first time buying a brand new car and the staff made me feel relaxed and comfortable. They were knowledgeable about their vehicles and the options available. Overall I had a great experience and I will return for my next vehicle. More

Helpful, friendly and efficient I started looking for a new car in May and was impressed with Gaye's knowledge of the company and the car we were testing driving. I was also impresse I started looking for a new car in May and was impressed with Gaye's knowledge of the company and the car we were testing driving. I was also impressed with the deal Corey put together for us. Looking forward to picking up my new car tomorrow! More

Excellent customer service Very impressed with the service here. Would recommend anyone to take their business here. Great people to deal with. I dealt with Dylan and I was blow Very impressed with the service here. Would recommend anyone to take their business here. Great people to deal with. I dealt with Dylan and I was blown away by how helpful he was. Not pushy in the slightest and overall a great character. Quick to answer any questions and Ill make sure to look for his face next time I step on the lot. More

Overall everyone friendly and helpful I was very impressed with the service at Courtenay Mazda. I dealt with Gaye Williams, Chad Johnston and a visiting dealer Trevor who were courteous a I was very impressed with the service at Courtenay Mazda. I dealt with Gaye Williams, Chad Johnston and a visiting dealer Trevor who were courteous and friendly. Gaye was helpful in answering all my questions on how to use the features and Bluetooth. More

Went in for free gas card left with a new car Went in to get a free gas card, that's when I ment Dylan and Riley. They both were very friendly and informative. When they heard how much my interes Went in to get a free gas card, that's when I ment Dylan and Riley. They both were very friendly and informative. When they heard how much my interest rate was for my car they worked hard to help me get a lower rate. By the end of it all I left Mazda with a new 2015 Ford Escape with a 5% lower interest rate. In my personal opinion I feel like they went above and beyond what I expected and will be back the next time I'm in the market for a new car. More