Country Hills Toyota

I purchased a used RDX Platinum Elite from Country Hills this summer. It was not only top dollar, they gave a complementary multi point inspection that gave me complete confidence AND they offered reasonabl this summer. It was not only top dollar, they gave a complementary multi point inspection that gave me complete confidence AND they offered reasonably priced glass insurance, they can beat private sale hands-down. David Siervo sold it to me and was a pleasure to work with. More

I came to write out my first buying experience and am sorry to read all the negative reviews, and to have to add mine to the growing list. The complete lack of professionalism by the salesman we dealt w sorry to read all the negative reviews, and to have to add mine to the growing list. The complete lack of professionalism by the salesman we dealt with was absolutely appalling. Harassing phone calls about who should have gotten the commission on the vehicle we bought, the reminders from our salesperson that we got an amazing deal and that they could have sold this vehicle at a higher price point. I should have been excited to buy my first truck, instead I felt like I was put in the middle of high school drama. It completely ruined my first buying experience. That being said, our dealings with Parag were exceptional. He was a knowledgeable and trustworthy financial person. He worked with us to keep us informed on our new vehicle, and listened to our concerns. 10/10 dealing with Parag! Overall, I will not recommend this dealership to anyone, and will take any future business elsewhere. More

I am writing a review regarding the prolonged delay in the delivery of my Toyota Sienna (Booking No. 78783), which I booked on April 22, 2022. I put a deposit of $1000 At the time of booking, I was inform the delivery of my Toyota Sienna (Booking No. 78783), which I booked on April 22, 2022. I put a deposit of $1000 At the time of booking, I was informed by the agent that the vehicle would be delivered within 12 months. However, it has now been over three years, and despite countless follow-up calls and inquiries, I have yet to receive any concrete update or satisfactory explanation from Toyota or the dealership. This situation has caused significant distress, both mentally and emotionally. I find it unacceptable that such a long delay has occurred without transparency or resolution. More

I recently purchased a used FJ Cruiser and was assisted by Tony. He was very helpful and when I locked the keys in my new FJ (palm to forehead) he had a couple of the mechanics assist in getting me back in by Tony. He was very helpful and when I locked the keys in my new FJ (palm to forehead) he had a couple of the mechanics assist in getting me back in and on my way! Awesome service! Sara in finance was great to deal with as well and super friendly. Thank you for the great experience and the Toyota TEAM shown throughout the experience. More

Very dishonest, lying to get people into the door. Was told the corolla hybrid le coming in would be 32-33k all in. When i come in to give a deposit it’s 40k?? and the add ons like extended warranty c Was told the corolla hybrid le coming in would be 32-33k all in. When i come in to give a deposit it’s 40k?? and the add ons like extended warranty can’t be removed. A fluctuation of price this big should always be mentioned to the customer, especially when they mention they’re paying cash. Will not be going back! also, the financial services manager should know that people are not fools and aware of profit margins and why add one suddenly became “fixed” More

I had a 7:30 AM recall appointment and ended up waiting an hour and a half because I was not informed—or perhaps did not hear—that my tag needed to be given to staff. When I asked for help, a female employ an hour and a half because I was not informed—or perhaps did not hear—that my tag needed to be given to staff. When I asked for help, a female employee’s tone was condescending, arrogant, and completely unacceptable, insisting I should have known the procedure from signs I never saw. As a result, I left frustrated and will not be purchasing a vehicle from Country Hills Toyota. They just lost a potential customer due to poor service. More

Thank you Hanif kanji great job. Friendly work thank you for my help.I’m happy. Friendly work thank you for my help.I’m happy. More

Definitely Brian did his wrost at sales, lacking respect. Honestly, professionalism, never ever trust this dealership, you'll be sorry that you ever trusted him. Not a great salesperson, overpriced and high Honestly, professionalism, never ever trust this dealership, you'll be sorry that you ever trusted him. Not a great salesperson, overpriced and high pressure, losing customer trust and confidence 👍. Using toyota name to sell junk used cars. Did you roll back the odometer? You loose, sale, trade and new car purchase? Be careful folks try Facebook and a good mechanic you'll save thousands of dollars. They mark up lenders fees, are vins actually real ? Scamming new customers is not good business Brian. More

David we are so thankful to knowing you, you are so helpful and open arms for all our needs and give time for us in the assistance all the questions that need to be answered in our Lexus car. Have a g helpful and open arms for all our needs and give time for us in the assistance all the questions that need to be answered in our Lexus car. Have a great job, more customer to refer. More

⭐️⭐️⭐️⭐️⭐️ (5/5 stars) Excellent Service Experience at Country Hills Toyota On June 5th, 2025, I brought my vehicle in for servicing at Country Hills Toyota and was thoroughly impressed with the level Country Hills Toyota On June 5th, 2025, I brought my vehicle in for servicing at Country Hills Toyota and was thoroughly impressed with the level of customer service I received. Gary Wong assisted me at the service desk—he was courteous, professional, and happy to answer all of my questions. His calm and helpful demeanor made the check-in process smooth and stress-free. While waiting, I was able to enjoy a coffee in the lounge, which was a nice touch and made the experience even more comfortable. Since Farouk wasn't in until later in the day, another team member, Samer Safadi, took the time to speak with me. He answered my questions and also shared how much he enjoys working at Country Hills Toyota—which really stood out. It’s always great to hear when employees are genuinely happy at their workplace. I’ll be returning on June 6th to complete the service as part of my “Smart Care” package. Based on this visit, I can confidently say the staff here truly go the extra mile. This is customer service done right—and it’s clear that management genuinely cares about how customers are treated. Thank you to everyone who helped make this a great experience! More