
Country Hills Hyundai
Calgary, AB
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261 Reviews of Country Hills Hyundai
I can explain this place in one word, TERRIBLE! Never will I deal with them again, Bad customer service, No one knows what's going on there at any given time, got shuffled from sales person to sal Never will I deal with them again, Bad customer service, No one knows what's going on there at any given time, got shuffled from sales person to sales person so many times, First sales person Basically never listened to me from day one, Told me one thing about the car I ordered and got the complete opposite, Very unknowledgeable, 4 months of waiting not just for one car they ordered wrong but then brought the other one that I ordered in and it to wasn't right, So disappointing, LIED to and when I asked about my second car I ordered sales person said I'm not sure where it is, but you might not get it for another 3 weeks because our new car sales manager is on holidays, Like that's my problem?? BAD experience right from the get go, My suggestion is KEEP your money and spend it at another dealership if you really want the car you want to buy. I am sure other people have had better experience's with this place and if you did well your one of the lucky ones, however that being said mine completely SUCKED!! More
Crooks here, pure and simple. Had a VIP membership and took it in for their VIP, free, chip repair. A 45 minute job turned into a 2 hour job where they gave the car back with bigg Had a VIP membership and took it in for their VIP, free, chip repair. A 45 minute job turned into a 2 hour job where they gave the car back with bigger cracks and only after paying did I find out. They didn't even tell me. I had to get in the car to see what had happened. Didn't take ownership of it. Lied to me that they told me the crack could get worse. They didn't tell me that. Why would I hand over a car to anyone who tells the customer, oh we might make it worse. VIP and free chip repair will mean I have to replace the whole windshield out of my own pocket. VIP here means getting ripped off. Stay away from getting service here. You will lose money and be lied to. More
Deceptive and unknowlegeable with products. Was told that i could test drive a certain model but was given a different trim to test. Meanwhile the actual demo model i wanted to test was taken Was told that i could test drive a certain model but was given a different trim to test. Meanwhile the actual demo model i wanted to test was taken by someone else. Would not honor their own advertised price and added 20% over. If you want the bait and switch treatment, shop here. More
We had an exceptionally awesome experience with Country Hills Hyundai in Calgary all due to Matthew St Lewis and Denny Kelts. Matthew and Denny were super professional, very friendly, helpful, stayed true Hills Hyundai in Calgary all due to Matthew St Lewis and Denny Kelts. Matthew and Denny were super professional, very friendly, helpful, stayed true to their word and above all listened to us as first-time customers with a Hyundai product. Both Matthew and Denny were approachable, and any questions from us didn’t seem small, tedious or go unanswered by them. Both Matthew and Denny are accountable and committed to making sure we were were satisfied and very happy customers which is what counts the most. We are walking advertisement and are making sure people know what an awesome location Country Hills Hyundai in Calgary is with extra special mention and thanks to Matthew St Lewis and Denny Kelts. We recommend anyone looking for a Hyundai vehicle to go to this location with hopes to be helped by Matthew and Denny. 5 STARS RATING IN SERVICE. Thank you again from Tracy and Aaron. More
We bought a used vehicle from them last month. Within a week the check engine light came on. We brought it in and they said there was no problem, probably didn’t like the cold. We then brought it Within a week the check engine light came on. We brought it in and they said there was no problem, probably didn’t like the cold. We then brought it to our local mechanic and we have $1600 in repairs. We’ve been trying to talk to anyone but they don’t return our calls. All they care about is the sale. Horrible customer service. Avoid this dealership. More
Mohamad Ali was a great in helping helping pick out my new car and I much appreciated how kind and understanding he was toward me and my mother new car and I much appreciated how kind and understanding he was toward me and my mother More
I took my truck for service at CountryHills Hyundai and received best customer service and care for my truck. Preet from service department is such a wonderful representative. received best customer service and care for my truck. Preet from service department is such a wonderful representative. More
Service ok but having issues with new tuscon heating goes down while driving let's see how they fix or change. I rather want to change as its new. Their service department is always helpful and sales down while driving let's see how they fix or change. I rather want to change as its new. Their service department is always helpful and sales team worked really hard to find vehicle I guess Hyundai faulty part can happen to any car hoping it fix soon. But I like that they are providing me rental car until it gets fix. More
One of the worst Sales Team i have ever dealt with in my whole life, this dealership is spoiling the name of Kaizen Group for sure. We Bought a 2022 Hyundai Pallisade Luxury from them back in October 2021 a whole life, this dealership is spoiling the name of Kaizen Group for sure. We Bought a 2022 Hyundai Pallisade Luxury from them back in October 2021 and got the delivery on 12th Feb 2022. Deal was negotiated in October and it was just a matter of completing the financing paper work on 12th Feb. Please avoid this dealership there are a lot of other good dealership who care for their customer and don't cheat. Following was the deal negotiated in October. 1) Sale Price was negotiated as Amount A and they asked for Amount X in advance which brought down the Sale Price on Bill of Sale to Amount C. 2) The Dealership was going to buyout my 2018 Leased Nissan Murano and agreed to buy the vehicle for 26K. Lease payout for my Nissan Murano on Feb 13 was 22415. Difference of 26K - 22.4k would be deducted from Hyundai Pallisade Sale Price of Amount C. As the nissan murano was leased i would not get GST credit and would have to pay for it which would be extra 1300$ which i agreed to. 3) On 13th feb when i went to the dealership and met the finance manager they were not ready to honor the SP which was mentioned on my Bill of Sale ( Amount C) and were charging me extra 2000 $ in addition to the 1300 $. Finance Manager called the Sales Manager multiple times and nothing materialized. We all know currently the market is really hot for new / used car and specially for hyundai pallisade, the sales manager clearly told me that they would be ok if i didnt take the delivery of this vehicle, obviously they have an upperhand in this market and can sell this car for a lot more and are ok with me not buying it. I had a newborn who was born in december and needed this car badly as it was an 8 seater, I was left with no option other than giving up on their terms. Please stay away from Country Hills Hyundai for your own good, their sales team is one of the worst. More
My friends 2015 Hyundai Santa Fe had a recall on the motor for major internal problems. This is bad enough for the company to have bad engines, but because of a minor front end collision the engine repl motor for major internal problems. This is bad enough for the company to have bad engines, but because of a minor front end collision the engine replacement is being denied. I have owned 2 new Hyundais on the past and was looking at a third, but when they don’t honour their warranty’s why would anyone want one. Stay away from them!!!! More