
Columbia Chrysler
Richmond, BC
Filter Reviews by Keyword
By Type
614 Reviews of Columbia Chrysler
Fabulous Customer Service FJ really helped me gain more knowledge about the Dodge Ram Truck that I bought. I really enjoyed his awesome customer service and would recommend him FJ really helped me gain more knowledge about the Dodge Ram Truck that I bought. I really enjoyed his awesome customer service and would recommend him with any future customers. More
Not a good experience Me and my dad visited the dealership on Sep 23, 2019. We met two of sales advisers (GP and Raj), they seemed honest and helpful. There was a big sale Me and my dad visited the dealership on Sep 23, 2019. We met two of sales advisers (GP and Raj), they seemed honest and helpful. There was a big sale going on (clear out event) I ended up buying a Jeep Grand Cherokee Altitude with a good discount and so far I am happy with my purchase. During the fiance paper work we met Tessa Moffat, who suggested some plans including Secure drive (cost about 2,200$), platinum Autocare (4,042.50$) and Rim and tire protection (about 1000$). I purchased all three plans. On Oct 17, I called the Securedrive customer service to cancel my Secure drive plan as I knew I have thirty days to cancel my plan without penalty. They let me know that I have to cancel my plan through the dealership and they suggested I contact the dealership. I did so and I talked to a fiance adviser but he said he can't help me as Tessa enrolled me in the program and she is the one who has to cancel it and he will leave a message for Tessa. Next day I called again as I didn't hear back from them. I tried to talk to Tessa but she didn't pick up. I called again and I left a message and my no with reception. But I didn't hear back so called again. I think I called more than 20 times within last 8 days. I left message on Shaun's voice mail. I talked to Jeremy twice and he said he will see Tessa and he is gonna talk to her. I even left a message for Justin Gebara (their general manager) and yet no response. More
Excellent Customer Services Thanks Kindly to F. Jay, and Alicia...Extremely professional...Entering the Dealership, met warmly by F. Jay Harold, whom provided, without pressure, Thanks Kindly to F. Jay, and Alicia...Extremely professional...Entering the Dealership, met warmly by F. Jay Harold, whom provided, without pressure, a Full Demonstration and Test Drive of our New Audi Purchase. Alicia was also quite helpful, assisting F. Jay with the Final Purchase, answering all questions and requirements. Greatly appreciated. The Mitchell Family More
More than I imagined my Jeep Grand Cherokee Altitude Thank you Columbia Chrysler and especially my sales guy FJ. He found the perfect vehicle to satisfy me for a long long time. He suggested the Cherokee Thank you Columbia Chrysler and especially my sales guy FJ. He found the perfect vehicle to satisfy me for a long long time. He suggested the Cherokee Altitude and that was definitely the right choice. I cannot imagine buying any other Jeep that would meet both my needs and budget. FJ was informative and patient with all the questions I had. More
Great service friendly people You can trust them to give you the best deal that you can get. Bought 2 vehicles from them and are very happy. They went above and beyond to see that You can trust them to give you the best deal that you can get. Bought 2 vehicles from them and are very happy. They went above and beyond to see that my deals went smooth and without any hiccups. More
Very friendly dealership I would like to thank Alicia and FJ for helping me purchase such a great vehicle. My Grand Cherokee Altitude is simply fabulous in every way. It’s the I would like to thank Alicia and FJ for helping me purchase such a great vehicle. My Grand Cherokee Altitude is simply fabulous in every way. It’s the perfect size and quality vehicle for what I’ve been looking for throughout the past year. Thanks Columbia Chrysler for helping me throughout my purchase. You guys are awesome. More
Nicest vehicle I’ve ever owned I just became the happiest wife ever when my husband bought me my brand new Jeep Cherokee Limited at Columbia Chrysler last week. FJ made the buying p I just became the happiest wife ever when my husband bought me my brand new Jeep Cherokee Limited at Columbia Chrysler last week. FJ made the buying process for us so worry-free. And the deal he got us was magnificent. Thanks for that FJ. You’re a great guy. Thanks! More
Everything I need for my family in the Dodge Caravan The best van I could possibly buy for my family I just bought from FJ at Columbia Chrysler. It’s the right van for my budget and my wife and kids just The best van I could possibly buy for my family I just bought from FJ at Columbia Chrysler. It’s the right van for my budget and my wife and kids just love it. I should have bought a Dodge Caravan ages ago. And thank you FJ for helping me get the van at a decent price. More
Bought a truck F. Jay was really nice and super helpful. A good guy. Perhaps even a new friend. I have already recommended him to a friend of mine. F. Jay was really nice and super helpful. A good guy. Perhaps even a new friend. I have already recommended him to a friend of mine. More
Tano V. was a great help to choose the best Jeep option for me, beside he speaks Spanish like me, and it’s was very useful to have all the specifications in my own language. I’m very grateful. Thank you. for me, beside he speaks Spanish like me, and it’s was very useful to have all the specifications in my own language. I’m very grateful. Thank you. More