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Cochrane Dodge Chrysler Jeep

Cochrane, AB

3.8
123 Reviews

6 River Heights Dr

Cochrane, AB

T4C 0N8

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123 Reviews of Cochrane Dodge Chrysler Jeep

February 11, 2019

Awesome buying experience & Service Best experience I have had in an auto purchases in thirty years. Just a great bunch of friendly, knowledgeable; and caring people prepared to go above More

by JRae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Connerton in Sales, Mike & Brad in Service
Feb 12, 2019 -

Cochrane Dodge Chrysler Jeep responded

Hello JRae, thank you for taking the time to leave us a review! We are glad to hear that Geoff, Mike and Brad were able to deliver outstanding service. We have to admit it is always fun when we get to customize a Jeep Wrangler for a customer. We look forward to seeing you again!

February 07, 2019

New vehicle Bought a new vehicle through Cochrane Dodge the service I received throughout was outstanding from all the people I dealt with. Particular shout out t More

by Jez707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Pfeiffer, Joanne Gau and Dean
Feb 07, 2019 -

Cochrane Dodge Chrysler Jeep responded

Good afternoon Jez707, thank you for taking the time to leave us a review. We are glad that Joanne and Dean were able to deliver outstanding service and we look forward to seeing you again! Welcome to the Cochrane Dodge Family!

February 06, 2019

Used car purchase Great car but I would’ve liked to know about the cracked windshield prior to purchase. It was hidden by the snow on window. Also, there is a chip that More

by T.G.007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe (sales), Keli-Ann (front reception and telephone Excellent!!) Tracy (finance office and her team)
Feb 07, 2019 -

Cochrane Dodge Chrysler Jeep responded

Hi T.G.007, thank you for the review and letting us know where we can improve. We will make sure to pass this along to Joe, Kelli-ann, Tracy and the management team. Have a wonderful day!

December 21, 2018

Good service I brought my truck in for a recall to have the computer reflashed. Service advisor was friendly and accommodating. I waited a little over an hour for More

by Ramlarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know. Can’t remember.
November 08, 2018

Excellence in cochrane Recently purchased a 2017 longhorn from Cochrane dodge . Every employee from the initial salesman up to finance personnel were friendly and accomadati More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean yawney
Nov 08, 2018 -

Cochrane Dodge Chrysler Jeep responded

Hello Rudy, Thank you for taking the time to leave us such a kind review. We work really hard to offer the best service possible and are happy to hear that was reflected on your recent visit. We will make sure to pass this along to Dean and the management team. Have a wonderful day.

November 07, 2018

A few warranty related issues Took my 2017 grand caravan in for a couple of warranty related issues. One complaint was addressed and the other was not able to be duplicated. ( unu More

by Paul
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luke, Jason,
Nov 08, 2018 -

Cochrane Dodge Chrysler Jeep responded

Hello Paul, thank you for taking the time to leave us a review. We are glad that you had a great experience at our dealership and that both Luke and Jason were able to deliver outstanding service. We look forward to seeing you again. Have a great day and drive safe!

October 12, 2018

Great service department! I have all of my service and maintenance done at Cochrane Dodge and they always come through with flying colours! Mike Mowat knows my vehicles inside More

by SWood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mowat
Oct 15, 2018 -

Cochrane Dodge Chrysler Jeep responded

Hi Swood, Thank you for taking the time to leave us a review. We are so happy to hear that you had a great experience at our Dealership and that Mike was able to help you out. We will make sure to pass this along to our Management Team and Mike. Have a wonderful day and drive safe! ~Cochrane Dodge Jeep RAM

September 28, 2018

Used Vehicle Purchase First time dealing online for a vehicle purchase. Jeff made the whole process an excellent experience. A 25 minute video of the vehicle was invaluab More

by Thunderdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffry Ulmer
Oct 10, 2018 -

Cochrane Dodge Chrysler Jeep responded

Hello Thunderdog, thank you for taking the time to leave us a review. We are glad that you had a great experience at our dealership and Jeff was able to deliver outstanding service. We look forward to seeing you again. Have a great day and drive safe!

September 25, 2018

Bad customer service and knowledge of products are not there. We asked for different options and what comes with the options ie the if there’s a tow hitch etc and the agen More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffry ulmer and Tracy stock
Sep 26, 2018 -

Cochrane Dodge Chrysler Jeep responded

Thank you for bringing this to our attention. We are sorry to hear that you had a bad experience at our dealership and offer our sincere apologies. This is not the kind of experience we want our customers to have and we would like to investigate further. Please email us at sales@cochranedodge.com so that we can get all the details as we want our customers to always enjoy coming to Cochrane Dodge Jeep Ram and experience the best in customer care.

August 08, 2018

excellent service From service manager to reception area to mechanic I received 10/10 service! Everyone is extremely friendly and professional. I would recommend Cochra More

by P-mo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 10, 2018 -

Cochrane Dodge Chrysler Jeep responded

Hello P-mo, Thank you for taking the time to leave us such a kind review. We work really hard to offer the best service possible and are happy to hear that was reflected on your recent visit. Have a wonderful day and a great weekend.

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