Clarington Hyundai

GREAT SERVICE Went w/o an app't. Warning light problem. Car taken in for service right away. One hour wait and problem fixed. Bonus courtesy - front floor area vacu Went w/o an app't. Warning light problem. Car taken in for service right away. One hour wait and problem fixed. Bonus courtesy - front floor area vacuumed and exterior windshield cleaned. Gift coupon for $25 towards auto detailing. Exceptional service. More

Best Experience in Buying a Car! I had heard of the Clarington Dealership from friends and friends of friends who praised the staff and the services they offered. I decided to take th I had heard of the Clarington Dealership from friends and friends of friends who praised the staff and the services they offered. I decided to take the step and commute from Etobicoke to Bowmanville to purchase my new car. The services I received were beyond my expectations: Patrick, Phil, Janet, and Andy guided me along the way with passion, professionalism, and commitment. To all the people looking for the best options in purchasing their Hyundai car, I strongly recommend visiting the Clarington Dealership. More

Excellent service, friendly and knowledgable staff My first experience going into Hyundai in Bowmanville was very pleasant. I was shopping around to other dealers and that was my final stop. It was clo My first experience going into Hyundai in Bowmanville was very pleasant. I was shopping around to other dealers and that was my final stop. It was close to closing time and the staff were friendly and professional and did not rush me at all. They patiently answered all my questions, listened to me and when a new vehicle came on the lot that evening, they let me test drive it with no pressure in purchasing. I did end up purchasing that vehicle, but not until the next day, when I had a better chance to see it in the light and test drive it one more time. Granville was our sales representative and he was phenomenal. Very genuine, understanding and patient, as I had my baby and toddler with me. Never once did I feel rushed and the overall experience was very positive. I would defiantly recommend this dealership and would go back next time we are in the market for a new vehicle. More

I wouldn't ask for any better service! Thank you! Thank you to Kris Dickson! I never leave Clarington Hyundai unsastified. Your an unbelievable, reliable Machanic and I am proud to call you my go-to g Thank you to Kris Dickson! I never leave Clarington Hyundai unsastified. Your an unbelievable, reliable Machanic and I am proud to call you my go-to guy! I appreciate you always coming to my rescue when my vehicle fails me. It's always nice to know that you are there to help me when I'm stuck! Thank you again for staying after hours to make sure my children and I have a safe vehicle to ride home in!! Till next 🙂 More

dirty window after getting my summer tires put back on i noticed that whatever my windows were washed with left my windshield and all windows foggy and slightly di after getting my summer tires put back on i noticed that whatever my windows were washed with left my windshield and all windows foggy and slightly difficult to see out of. i called the service department and was told that it was unheard of because they only use window cleaner (i had this phone call twice with the same person). i took my car in on the weekend and Kelly took a look at it. unfortunately it was an overcast/ rainy day and he did the best he could but told me to come back if its still there. Sure enough the sun comes up and i still cant see out of my windows. I took my car in that afternoon and kelly took a look at it and managed to get most, if not all of it off my windows. He didn't once tell me that it was impossible or that they couldn't have done it he just listened and fixed it. kelly will be the reason I come back to the service department. my star ratings are specifically for Kelly, not the person that told me i was crazy when i called with this issue originally. More

service department lacks integrity Service department lacks the ability to comprehend customers needs. Given this dealership many opportunities to prove me wrong and unfortunately they Service department lacks the ability to comprehend customers needs. Given this dealership many opportunities to prove me wrong and unfortunately they never have. Numerous discussion with service manger has failed to improve service levels. More

They tried to rip us off My wife bought a new Santa Fe June 2012 from Clarington Hyndai, we went back March 24, 2017 to trade it in and buy a 2017, they offered her $4,000.00 My wife bought a new Santa Fe June 2012 from Clarington Hyndai, we went back March 24, 2017 to trade it in and buy a 2017, they offered her $4,000.00 for her vehicle, it is 5 yrs, old and has 115,246 km, she says no, so then they offer $6,000.00, she says no and leaves, she goes and waits in the car for me, so just before I leave, they say to me okay we will give you $9,800.00, so I said I will have to ask my wife it is her vehicle, and she is buying the new one, I drive an F150 so this was for her, she said no way, if they had of made the right offer to start with and not try to steal her money we where ready to sign and buy that day, pretty xxxxty experience considering we when back to buy a second vehicle from them and they thought we would settle for $4,000.00, when within 10 minutes they had the amount up to $9,800.00, she will not deal with them again, we will find a different Dealer, She now knows why these car sales men get branded as xxxxxxxx and thieves, the guy we dealt with is Andrew so beware. over all bad experience go find a different dealer. More

Steve is now my bestie #purpleelantra I am not a car person. I don't know cars. I decided I liked the look of the elantra and I found an affordable one with good kilometers online at Cla I am not a car person. I don't know cars. I decided I liked the look of the elantra and I found an affordable one with good kilometers online at Clarington Hyundai so I called ahead and asked to come in for a test drive. When I arrived, I walked into a non-intimidating atmosphere and was introduced to Steve who was going to help me with the Elantra I was asking about. Steve was professional, patient and a lot of fun to work with. I really appreciated his style of service. He answered all of my questions candidly and I was confident that he knew what he was talking about. Most importantly, he wasn't pushy. After my test drive and a little bit of negotiating back and forth, we shook hands and took a winning picture together in front of my new car (he was a really good sport!). I have since picked up the vehicle. It was beautifully cleaned and felt like new. Steve has assured me I can call him anytime I have any questions or concerns about the car. So far, so good; but I feel good believing that the support will be there should I need it. Thanks Steve (and Geoff!) at Clarington Hyundai. I truly enjoyed my experience with you. I would recommend anyone to your location. More

Service Department needs an overhaul We've purchased three cars through this dealership. While I can understand the positive reviews of the sales side(our experience has been overwhel We've purchased three cars through this dealership. While I can understand the positive reviews of the sales side(our experience has been overwhelmingly positive), we found there to be a large performance gap between sales and service departments. Service is miles behind in terms of attentiveness and thinking about the customer. Whether it was lacking of the basic ability to contact us when accessories we ordered arrived (hey, have you heard of email...or even the phone? How about an automated system?), or having appointments that were booked and noted in OUR calendar only to show up and there to be no record of it - very odd, and even a THREE hour wait for an early morning scheduled oil change - not telling my wife that they were down a mechanic and that maybe she should come back later...really? Come on. THAT'S customer service? These are a few of the tales over the years and there was little improvement over time. While there were some moments of competence I have to say our overwhelming impression is a negative one. A stark contrast to the sale pros. It actually made me move away from the brand this last purchase. I still think Hyundai cars are a fantastic value, but this dealership doesn't reinforce it with good customer relations skills on the Service side of the business. I'd look elsewhere for your service needs if at all possible. More