Civic Motors Honda

I bought my 2006 Honda Odyssey brand new from Civic Motors in August 2006. At the time I agreed to buy the dealer rust proofing for the car (I found out after the fact that the dealer chose to subcontr Motors in August 2006. At the time I agreed to buy the dealer rust proofing for the car (I found out after the fact that the dealer chose to subcontract this to a 3rd party, Ziebart Uniglass). Regardless I took care of the car and I went for reapplication every year as stipulated in the contract they gave me. At the last inspection we found out that the car is rusting from inside out and on the driver door, on the inside at around the window level there is rust coming through the paint (turns out that all the people I know with Honda Odysseys have the exact same problem which points to a manufacturing flow in my opinion). Given that the car was marginally out of warranty (less than 1 month at time) and that we had the rust protection we bought from the dealer we went and asked them to honor the warranty and take care of the problem. We were sent to a Honda body shop who concluded that they need to replace the door and gave us a quote of $2700+ dollars. Instead of dealing with it the dealership indicated that this is not covered by the Honda warranty and the rust proofing they sold us is actually a third party so I should go deal with them. For the past month I've been sent from the dealer to Ziebart to another dealer to Honda Canada to another dealer and so on. I was sent around the town to visit the various dealers and shop with which they are affiliated and they all put on the indignation act and send you around in circles. I am given the run around and at the end of the day Honda expects me to pay $1800 out of my pocket to deal with what is a manufacturing defect that should be covered by both the manufacturer warranty and the dealer rust proofing. The rational of being given the door but not the labour has never been explained other that it is done out of the goodness of their hearts. I beg to differ on this opinion - Honda Canada and Civic Motors are not honoring their obligations and do not stand behind their products as far as I am concerned. Buyer beware - if you decide to spend the extra money for the dealer rust proofing it might be money thrown out the window (and it is not cheap). Civic Motors does not own to the problem as I came to discover. :( More

I've bought Honda cars for the last 25 years, and has dealt with Civic Motors ever since.. Great, timely, and courteous service. I only get to deal with the sales people people when I get a new car, but dealt with Civic Motors ever since.. Great, timely, and courteous service. I only get to deal with the sales people people when I get a new car, but they were also great. I have recommended Civic Motors to my family and friends. And they drive Honda too. More

Honda is one of the best vehicle manufacturers. What is more important to me, however, is service. Civic Motors customer service is exceptional on a consistent basis - i.e. over more than eight years. Th more important to me, however, is service. Civic Motors customer service is exceptional on a consistent basis - i.e. over more than eight years. Their work is done right, completed on time and in the ballpark of the estimate. Their work is explained in understandable language and in a friendly manner. More

We bought our second Honda from Civic Motors this past year and, from sales through service, I am happy to say that they have maintained the same high standard that makes them the dealer of choice in Otta year and, from sales through service, I am happy to say that they have maintained the same high standard that makes them the dealer of choice in Ottawa. Chung (sales) was thoroughly knowledgeable about all the features of the vehicle and made sound recommendations on the various promotions that were running. Kalil (sales manager) gave us a price that we couldn't beat anywhere in Eastern Ontario and Bill (service manager) has always found time for us when we have had questions on the servicing and maintenace required to keep our Ridgeline in tip-top shape. More

Outstanding service department. Work always completed on schedule and within estimate. Technicians are extremely courteous and well trained. Although I live approximately 25 miles from this particular deale schedule and within estimate. Technicians are extremely courteous and well trained. Although I live approximately 25 miles from this particular dealer, I have bought five vehicles from them in the past 11 years. New car sales personnel are most helpful and well managed by Kalil Dagher. Best deals in town in a professional environment. More

We have been very satisfied with the Accord that we bought. At time of purchase, Kalil always gives us the best `bottom price` without having to negotiate back and forth. We know that we always get the bought. At time of purchase, Kalil always gives us the best `bottom price` without having to negotiate back and forth. We know that we always get the best deal in town. Peter Ladisa More

A great guy to deal with-you know he's being fair and forthright with his pricing. Would recommend him to anyone looking for a great deal on a quality Honda product. forthright with his pricing. Would recommend him to anyone looking for a great deal on a quality Honda product. More

This is my second vehicle that I have purchased off Said Nagamy and it was an excellent experience .He was very knowledgeable and great to deal with . I was treated very well by Kalil and his staff. Nagamy and it was an excellent experience .He was very knowledgeable and great to deal with . I was treated very well by Kalil and his staff. More