City Buick Chevrolet Cadillac GMC Ltd.

I am disappointed at the failure to honor the 1year service warranty for GM dealership work. I came in to check the engine light code P0017 which I had read through my own OBD reader, I told the servi service warranty for GM dealership work. I came in to check the engine light code P0017 which I had read through my own OBD reader, I told the service advisor, this same code appeared with the previous owner back in Feb 2020 and the vehicle was serviced for same code (showed the papers) and the solenoids were replaced. When the vehicle was taken in, I was not told that I will be charged for the diasgnotics (i assumed this to be the case due to repeat code P0017). However, when my vehicle was returned suggesting timing chain replacement, I was asked to pay $169.99 for diagnostics. I did make a point of telling the advisor that the code was same P0017 as in Feb so at the minimum I would have expected the cost for diagnostics should be covered. To may utter dismay he declined. I decided not to pursue with the work, I am sure there are other dealerships in GTA who have much better approach on costing. I remain More

Very friendly staff. Very concerned about the situation I was in. Very eager to help. The problem was fixed and brought back to like new condition. was in. Very eager to help. The problem was fixed and brought back to like new condition. More

I always bring my car here for servicing - I am always happy with the service. I have been worried about bringing it in during COVID but I watched them clean my car before entering so I was very satisfied happy with the service. I have been worried about bringing it in during COVID but I watched them clean my car before entering so I was very satisfied. More

I came in for my first oil change. I was pleased with the quick and efficient way the process was handled. I was done within one hour which was a pleasant surprise. quick and efficient way the process was handled. I was done within one hour which was a pleasant surprise. More

From my initial phone call to when the keys were returned to me, service was exceptional. Steps were explained and I was consulted before the work was done. to me, service was exceptional. Steps were explained and I was consulted before the work was done. More

Amazing staff , very proactive service given by Ryan . Went above and beyond, got back to us very promptly. Thank you Ryan for all the help Went above and beyond, got back to us very promptly. Thank you Ryan for all the help More

Your service consultant Faruk Tilly when out of his way to ensure excellant customer service and took the time to explain all of the service options and the estimation of the cost. to ensure excellant customer service and took the time to explain all of the service options and the estimation of the cost. More

Farouk too care of my vehicle needs and so far all seems ok with my car. I also got a rental , Von in sales has been very understanding. ok with my car. I also got a rental , Von in sales has been very understanding. More

Received excellent service from service manager Jason Blake & service advisor Faruk Tilly concerning uneven tire wear. Tires were all replaced & I’m extremely happy with this outcome. Thanks to both for Blake & service advisor Faruk Tilly concerning uneven tire wear. Tires were all replaced & I’m extremely happy with this outcome. Thanks to both for their work. More

Great customer service from Faruk, very courteous and professional, brought my car in for repairs, estimate was provided quickly, parts ordered. Repairs were completed in less than an hour, would recomme professional, brought my car in for repairs, estimate was provided quickly, parts ordered. Repairs were completed in less than an hour, would recommend without hesitation More